<h3>FIX Onboarding &amp; Client Services, EMEA</h3>Hybrid, London, UK (3+ days per week in-office) | Full-Time<h3>About Us</h3><a href="https://himalayas.app/companies/reactive-markets">Reactive Markets</a> is the 2026 OTC Trading Platform of the Year (). Our network handles billions in daily trading volumes across FX, Equities, and Cryptocurrency, connecting 35+ of the world's leading liquidity providers.We build trading systems that operate at the edge of what's technically possible — where nanoseconds matter and a dropped message costs real money. Our engineering team is small, senior, and deeply invested in the craft of building reliable, high-performance systems.<h3>The Role</h3>We are seeking a motivated and technically skilled Onboarding and Client Services professional to join our London team. This role will focus on FIX client onboarding, integrations, and client service delivery across FX, equities and digital assets. The successful candidate will work closely with clients and internal teams to ensure seamless connectivity, smooth integration, and exceptional service throughout the client lifecycle.<h3>What You’ll Work On</h3><h3>FIX Onboarding &amp; Integrations</h3><ul>
<li>Lead and manage FIX client onboarding projects — from initial requirements gathering through certification and production go-live.</li>
<li>Configure, test, and validate FIX sessions, including order routing, execution reporting, and market data flows.</li>
<li>Coordinate conformance testing and certification with clients to ensure compliance with platform standards.</li>
<li>Document onboarding procedures, client configurations, and integration best practices.</li>
<li>Leverage internal AI and automation tools to streamline client onboarding and troubleshooting</li>
<li>Collaborate with engineering and product teams to support new FIX workflows, APIs, and client integration initiatives.</li>
</ul><h3>Client Services</h3><ul>
<li>Serve as a frontline technical support for clients in EMEA across FX and equities business lines.</li>
<li>Build and maintain strong client relationships, ensuring timely and transparent communication addressing their needs and queries with professionalism and efficiency.</li>
<li>Provide ongoing technical and operational support for production trading environments.</li>
<li>Manage client inquiries, troubleshoot workflow or configuration issues, and coordinate resolutions across internal teams.</li>
<li>Partner with account management, sales and product teams to ensure a positive client experience and successful delivery of platform enhancements.</li>
</ul><h3>What We Need</h3><ul>
<li>3+ years of experience in a client onboarding, integration, or technical support role within a financial technology, trading, or brokerage environment.</li>
<li>Strong working knowledge of the FIX protocol — message structures, session management, and common trading workflows — with the ability to actually explain why a given configuration or workflow serves the client's business outcome, not just execute it.</li>
<li>Proven experience troubleshooting FIX connectivity, analysing logs, and resolving integration issues.</li>
<li>Familiarity with FX and Equities trading environments, order lifecycle management, and market data connectivity — genuine interest in working across multiple asset classes rather than staying within one.</li>
<li>Comfortable with (or curious about) automation and AI-assisted tooling in an operational context — this role uses internal AI/automation to streamline onboarding and troubleshooting, so a mindset that embraces efficiency over manual repetition matters more than any specific tool.</li>
<li>Excellent communication and organisational skills, with strong attention to detail and the ability to manage multiple onboarding/client projects in parallel.</li>
</ul><h3>Nice-to-have:</h3><ul>
<li>Experience with OMS/EMS platforms, liquidity aggregators, or trading system integrations.</li>
<li>Exposure to other API protocols and architectures (REST, WebSocket) — relevant given the depth of our own API.</li>
<li>Scripting or automation experience (e.g. Python) and familiarity with monitoring tools (Splunk, Grafana, or similar).</li>
<li>Understanding of financial market structure and post-trade workflows.</li>
</ul><h3>What You Get</h3><ul>
<li>A genuinely rich API to work with — not a thin FIX wrapper bolted onto a legacy system. You'll onboard clients onto an API with real depth across order routing, execution reporting, and market data — the kind of platform where understanding the protocol properly actually matters.</li>
<li>Breadth across FX, Equities, and digital assets — most FIX/onboarding roles sit inside a single asset class. Here you'll build knowledge across all three, at a network connecting 40+ liquidity providers — exposure that compounds faster than a single-product environment.</li>
<li>Real ownership of the tech-to-business bridge — you're not just configuring sessions, you're the person translating FIX/API detail into client outcomes clients actually care about. That combination — technical credibility plus commercial judgement, is the actual shape of this role.</li>
<li>A genuinely tech-first operation — we lean on internal AI and automation to cut the manual grind out of onboarding and troubleshooting, so your time goes toward the client and integration problems that need real judgement, not repetitive configuration work.</li>
<li>A small, senior team — you'll work directly alongside Client Services, TechOps, and engineering, with real visibility into how the platform works end to end, not a large layer of process between you and the people who built it.</li>
<li>Growth across the business — the skills this role builds (protocol depth, client-facing technical credibility, cross-asset exposure) are the same ones that open doors internally.</li>
<li>Competitive package — up to 30 days leave + bank holidays, private health insurance, pension, life insurance, dental/optical cashback, cycle to work, socials and offsites</li>
</ul><h3>Our Hiring Process</h3>We keep our process focused and respectful of your time. Our process follows three stages.Stage 1: Initial Conversation with Talent Acquisition<h3>Format: Video call, ~30-45 minutes</h3>Stage 2: Team Conversation with one or two members of the Client Services team Format: Video call or In-person, interactive session, ~60 minutesStage 3: Leadership Conversation with CROFormat: Video call or In-person, ~60 minutesWhat to expect in each stage will be explained by Talent Acquisition if you're invited to interview. Throughout the process, we aim to keep momentum with no unnecessary delays between stages, and feedback typically comes within a few business days.*Please note that depending on availability, Stage 2 and 3 may swap around.<h3>How to Apply</h3>Please apply directly via this job posting — all applications, including those submitted via LinkedIn, are managed through our applicant tracking system, so you'll always land in the same place regardless of where you found this role.Right to Work: Candidates must have the existing right to work in the UK. We are not currently able to offer visa sponsorship for this role.Equal Opportunities: <a href="https://himalayas.app/companies/reactive-markets">Reactive Markets</a> is an equal opportunities employer. We welcome applications from all qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.Reasonable Adjustments: If you need any adjustments or support during the application or interview process, please let us know — we're happy to accommodate.Data Protection: By applying, you consent to <a href="https://himalayas.app/companies/reactive-markets">Reactive Markets</a> processing your personal data for recruitment purposes, in line with our privacy policy.Originally posted on <a href="https://himalayas.app">Himalayas</a>

FIX Onboarding & Client Services

Private Client Services &#x2013; Personal Tax &#x2013; Manager or SM The Private Tax team at EY acts for a wide range of entrepreneurial, owner managed, PE backed and AIM listed businesses together with their shareholders, in addition to family offices, ultra-high net worth individuals, private equity and high-profile professional partnerships. We aim to be trusted advisers to our clients and deliver a broad range of tax advisory services, including tax efficient value extraction and value creation, reorganisations, international tax advisory, transactions and ongoing maintenance of the tax structure of our clients. The team is a mix of advisers providing corporate and personal tax services to these businesses, their owners and management. The services that we deliver include tax return compliance services, advice on residence and domicile issues, transaction and reorganisation advice, optimisation of wealth from a tax perspective, and estate and succession tax advice. Our client base is a mix of UK and traditionally non-UK domiciled individuals. Our international network results in our team undertaking a high proportion of cross border tax services. The Opportunity This is an exciting opportunity for a motivated and ambitious individual to join EY&#x2019;s specialist Private Tax team based in London. The successful candidate will have an opportunity to work with our excellent existing clients, providing a great opportunity to build and expand their network and be instrumental in winning new business. We are currently looking to expand our team and are keen to speak with experienced [Tax Managers], who have a proven track record of building trusted relationships with clients, developing a book of business and a passion for delivering exceptional client service. EY is investing significantly in the Private Tax team and we are looking for the right individual to join our team and help contribute to our growth ambition at this exciting time. Your Key Responsibilities <ul><li>Build and maintain relationships with clients </li><li>Proactive business development to win new work</li><li>Management of the successful delivery of technically complex and demanding consulting projects for their clients, ensuring technical excellence and a practical / business driven approach</li><li>Provision of development support to junior members of the team through effective supervision, coaching and mentoring</li><li>Contribution to people initiatives, including retaining and training our team </li></ul>Skills And Attributes For Success <ul><li>Client driven and strategically and commercially aware</li><li>Strong tax technical skills</li><li>Strong client relationship management skills with ability to develop quality outputs to clients</li><li>Negotiation skills, able to sustain opinion and handle challenges</li><li>Business development skills, able to identify and convert opportunities to sell work</li><li>Effective time management, ability to remain calm when under pressure to meet deadlines</li><li>Excellent communicator in a range of situations both written and oral</li><li>Good knowledge of advising a range of individuals or companies which may include AIM listed, PE backed, Family Owned and OMB. </li></ul>To qualify for the role you must have <ul><li>ACA / CTA / Tax Inspectors with full Technical Training course / Law qualification / Tax specialist qualification / or breadth of knowledge equivalent to a Tax specialist qualification</li><li>Strong tax technical skills</li><li>Business development skills, able to identify and convert opportunities to sell work</li><li>Experience of coaching and developing more junior staff </li></ul>Ideally you&#x2019;ll also have <ul><li>Project management skills, plan and prioritise work, meet deadlines, monitor own budget</li><li>Ability to solve problems creatively and pragmatically </li></ul>What We Look For <ul><li>Team player; ability to integrate with new teams quickly</li><li>Outgoing with good relationship skills</li><li>The ability to deliver quality output in a timely and efficient manner </li></ul>What Working At EY Offers We offer a competitive remuneration package where you&#x2019;ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: <ul><li>Support, coaching and feedback from some of the most engaging colleagues around</li><li>Opportunities to develop new skills and progress your career</li><li>The freedom and flexibility to handle your role in a way that&#x2019;s right for you </li></ul>If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. EY Talent Community If this opportunity does not align with your current objectives or preferences, we invite you to join our Join our online Tax community here at EY. It&apos;s an excellent way to stay informed about thought leadership, in-person and virtual events, and future career opportunities.

Senior Manager -Private Client Services - London

What Makes Us Unique&#xA0; At Cloudbeds, we&apos;re not just building software, we&#x2019;re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers&apos; biggest challenges. Since our founding in 2012, we&apos;ve become the World&apos;s Best Hotel PMS Solutions Provider and landed on Deloitte&apos;s Technology Fast 500 again in 2024 &#x2013; but we&apos;re just getting started.&#xA0; How You&apos;ll Make an Impact: As Global Director, Mid-Market Onboarding, you will own and scale the onboarding function for Cloudbeds&apos; fastest-growing and most complex customer segment. You&apos;ll lead the team responsible for guiding mid-market customers from contract signature through go-live, adoption, and a clean transition to Account Management. You&apos;ll build the frameworks, standards, metrics, and team capability that make that experience world-class and repeatable at scale.You&apos;ll inherit a team of dedicated ICs and leads that have been experimenting with new ways to support these customers and improve their experience. Your charter is to get leadership in place and be maniacal about customer experience while building the project-management rigor that complex mid-market deployments demand. You&apos;ll be measured on onboarding velocity, deployment quality, customer satisfaction, and the long-term retention impact of a strong start. Our Onboarding Team: Our team is passionate about delivering exceptional customer experiences and helping hoteliers succeed with Cloudbeds from day one. We build together with a test-and-learn mindset that encourages innovation, collaboration, and continuous improvement. Every team member is valued and empowered to share feedback, ideas, and insights so we can learn, grow, and improve both as individuals and as a team. Leaders who thrive here are proactive communicators, collaborative problem-solvers, and true customer advocates who enjoy navigating complexity while building the systems and people that scale it. What You Bring to the Team: <ul><li>Lead, coach, and develop the Mid-Market Onboarding team &#x2014; including Onboarding Project Managers and senior coaches &#x2014; setting clear expectations, performance standards, growth paths, and a culture of accountability and continuous improvement</li><li>Own end-to-end onboarding outcomes for mid-market customers from sales handoff through go-live, adoption, and transition to Account Management &#x2014; diagnosing and fixing execution gaps in training quality, error detection, and deployment velocity</li><li>Build standardized onboarding frameworks, SOPs, and configuration standards for complex multi-property and 25&#x2013;100+ room deployments that balance customization with scalability</li><li>Establish and own the metrics that matter: onboarding velocity, deployment quality scores, training completion, CSAT/NPS, and early-lifecycle retention &#x2014; monitoring portfolio health and intervening early on at-risk projects</li><li>Own capacity and staffing planning for the division &#x2014; forecasting demand, balancing workload across the team, and partnering with leadership on headcount decisions</li><li>Serve as a senior escalation point for complex or at-risk mid-market deployments and partner with Account Management on clean, trust-preserving handoffs</li><li>Partner cross-functionally with Sales, Product, Support, Professional Services, and Account Management &#x2014; bridging what gets sold and what gets delivered, and contributing to the broader strategy for how Cloudbeds serves mid-market and enterprise-adjacent customers</li></ul> What Sets You Up for Success: <ul><li>7+ years in hospitality or hospitality technology, including hands-on customer onboarding or implementation experience and team leadership (time at a hotel, hotel group, or a PMS or hospitality-tech company; OTA or travel-distribution experience on its own does not count)</li><li>Track record of building or significantly improving onboarding and implementation functions and frameworks</li><li>Proven people-leadership experience &#x2014; hiring, coaching, and developing customer-facing teams in a distributed, global environment</li><li>Strong project-management foundation: scope, milestones, timelines, and risk mitigation applied to complex multi-stakeholder deployments</li><li>Deep understanding of hotel operations and the complexity of serving multi-property, mid-market hospitality customers</li><li>Ability to move fluidly between strategy and execution &#x2014; you can design the framework and roll up your sleeves to implement it</li><li>Data-driven: comfortable with KPIs, dashboards, and using insights to drive decisions</li></ul> Bonus Skills to Stand Out: <ul><li>Additional language fluency (Spanish, Portuguese) at a business-professional level</li><li>Direct experience onboarding or implementing customers at a hospitality SaaS or PMS company</li><li>Familiarity with property management systems, payments, or hospitality fintech</li><li>Experience building onboarding or implementation functions at a scale-up stage company</li><li>Background working with hotel management companies, small chains, or the consultant ecosystem</li></ul> What to Expect - Your Journey with Us&#xA0; Behind Cloudbeds&apos; revolutionary technology is a team of redefining what&apos;s possible in hospitality. We&apos;re 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven&apos;t dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we&apos;re not just watching the future of hospitality unfold &#x2013; we&apos;re coding it, designing it, writing it and shipping it. If you&apos;re ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.Learn more online at cloudbeds.com Company Awards to Check Out!&#xA0; <ul><li>Best All-In-One Hotel Management System | HotelTechAwards (2025)</li><li>Overall 10 Best Places to Work | HotelTechAwards (2025)</li><li>Most Loved Workplace&#xAE; Certified (2024)&#xA0;</li><li>Top 10 People&#x2019;s Choice(2024)</li><li>Deloitte Technology Fast 500 (2024)</li></ul>&#xA0; Discover our Benefits: <ul><li>Remote First, Remote Always&#xA0;</li><li>PTO in accordance with local labor requirements</li><li>Monthly Wellness Fridays - enjoy an extra long weekend every month</li><li>Full Paid Parental Leave</li><li>Home office stipend based on country of residency</li><li>Professional development courses in Cloudbeds University</li><li>Access to professional development, including manager training, upskilling and knowledge transfer.</li></ul> Everyone is Welcome - A Culture of Inclusion&#xA0;&#xA0; Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

Global Director, Mid-Market Onboarding

About the Company Tembo is an award-winning digital mortgage &amp; savings platform focused on making home ownership more affordable and accessible. With over 120 lenders and 25 specialist buying schemes, Tembo helps customers unlock their true borrowing potential. The company has been recognised as the UK&apos;s Best Mortgage Broker at the British Bank Awards for the past 5 years. About the Role This is a full-time remote role for a Protection Expert at Tembo. They will be responsible for providing expert advice on protection through a choice of providers from across the market. Our protection adviser team benefit from pre booked qualified appointments via our mortgage advisers, and have the full support of a case management team. Occasional evening and weekend work will be required. Responsibilities <ul><li>Providing expert advice on protection</li><li>Maximising opportunities across associated products &amp; services</li><li>Collaborating with the mortgage adviser and case management teams</li></ul> Qualifications <ul><li>2 years+ experience as a protection adviser</li><li>World class customer service skills</li><li>Deep knowledge of financial service regulations</li><li>Excellent analytical and problem-solving skills</li><li>Ability to work independently and remotely</li><li>Professional certification in protection (CeMAP or equivalent)</li></ul> Required Skills <ul><li>Expertise in protection advice</li><li>Strong customer service orientation</li><li>Analytical and problem-solving capabilities</li><li>Knowledge of financial regulations</li></ul> Pay range and compensation package <ul><li>Up to &#xA3;35k base DOE</li><li>Uncapped commission scheme</li><li>25 days holiday plus birthdays off (and bank holidays)</li><li>Private healthcare</li><li>Equity options</li></ul> Equal Opportunity Statement Tembo is committed to diversity and inclusivity in the workplace.

Protection Expert

Solution Architect &#x2013; Contract Position &#x2013; HIRING ASAP Location: Remote Working Start Date: ASAP Duration: 12-month contract Daily Rate: &#xA3;400 - &#xA3;650 per day PAYE Summary Solutions Architect with 7+ years&#x2019; experience and deep expertise in Identity and Access Management (IAM), Identity Providers (IDP/IDaaS), and SSO, alongside enterprise SaaS systems and SAML/SCIM. Proven track record delivering large-scale IAM projects and programs end-to-end. Strong consultancy mindset with substantial experience in client-facing technical consultant roles &#x2014; including Solutions Architect, Solutions/Sales Engineering, and Pre-Sales As a Solutions Architect, you will lead the advertising industry by enabling clients to realize the full potential of the client&apos;s marketing solutions and even defining new solutions. You will work with marketing executives at top-tier companies across EMEA on their identity and advertising initiatives, translating their business goals into an execution plan using the client&apos;s suite of cutting-edge advertising platforms. This role will allow you to apply your passion for problem solving to achieving real-world marketing results at the client&#x2019;s scale. Non-Negotiable Skills <ul><li>Identity and Access Management (IAM) expertise</li><li>Consultancy mindset with ability to navigate stakeholders (e.g. technical, and business users)</li><li>Pre-sales experience</li><li>7+ years&#x2019; experience as a Solutions Architect, Solutions Engineer, Technical Consultant, Pre-Sales Consultant, or Partner/Sales Engineer.</li></ul>Requirements <ul><li>Act as a technical consultant and subject matter expert on the client&apos;s marketing technology solutions for the marketing organizations at some of the most innovative companies in the world</li><li>Drive multiple customer migrations or projects simultaneously; act as the technical point of contact for key accounts</li><li>Work closely with sales teams to unlock and develop new opportunities by developing a deep understanding of business goals and industry trends</li><li>Implement processes defined by leadership; ensure timely resolution of support tickets and customer issues</li><li>Collect customer feedback to translate customer issues into actionable product insights</li><li>Understand and apply knowledge of products, technologies and business to build solutions to solve for problems at scale</li><li>Build relationships with team members and cross functional partners</li><li>Influence decision-making through presentation of data-centric business topics</li><li>Participate in interviewing and onboarding of new team members</li></ul><ul><li>Deep Identity and Access Management (IAM) expertise, with advanced hands-on knowledge of IDP/IDaaS, SSO, SAML/SCIM, provisioning, and access governance</li><li>Proven experience leading large-scale, global IAM projects and programs end-to-end</li><li>7+ years in client-facing technical consultant roles &#x2014; Solutions Architect, Solutions/Sales Engineering, Pre-Sales, or Technical Consultant</li><li>Strong consultancy mindset, with the ability to translate client business goals into technical execution plans and advise credibly at both technical and executive levels</li><li>Strong technical background across enterprise architecture, cloud systems, security, and integration</li><li>Experience deploying large partner integration projects</li><li>Experience with web, mobile, or enterprise technology stack</li><li>Technical Degree or equivalent experience</li></ul>Responsibilities<ul><li>Act as a technical consultant and subject matter expert on the client&apos;s marketing technology solutions for the marketing organizations at some of the most innovative companies in the world</li><li>Drive multiple customer migrations or projects simultaneously; act as the technical point of contact for key accounts</li><li>Work closely with sales teams to unlock and develop new opportunities by developing a deep understanding of business goals and industry trends</li><li>Implement processes defined by leadership; ensure timely resolution of support tickets and customer issues</li><li>Collect customer feedback to translate customer issues into actionable product insights</li><li>Understand and apply knowledge of products, technologies and business to build solutions to solve for problems at scale</li><li>Build relationships with team members and cross functional partners</li><li>Influence decision-making through presentation of data-centric business topics</li><li>Participate in interviewing and onboarding of new team members</li></ul>Nice to have skills<ul><li>Familiarity with leading IdP/IDaaS/SSO platforms (Microsoft Entra ID, Okta, Ping Identity, ForgeRock, SailPoint)</li><li>Fluency in an additional European language (e.g. French, German, Spanish, Italian)</li><li>AI literacy &#x2014; familiarity with generative AI tools and the ability to apply AI to improve workflows, productivity, and client solutions</li><li>Value-driven, consultative approach focused on delivering measurable business outcomes</li><li>Knowledge of AdTech, Advertising, or Digital Marketing (Brand or Direct Response)</li><li>Technical understanding of the client&#x2019;s advertising products (including Ads and Pages API, Identity Platform)</li><li>Experience working with API documents, calling APIs using scripts, and testing APIs</li><li>Experience with Swagger and Postman</li></ul>What we&#x2019;re not looking for <ul><li>Lack of communication skills</li><li>Purely technical profile without business/consultancy capability</li></ul>

Latest Remote Jobs inUK·Client Relations

FIX Onboarding & Client Services

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