Market Associate – Spanish Market
Location: Remote within the UK, ideally London
Contract: 12 months, fixed term
Expected start date: 1 January 2027
Rate: £21.35 per hour PAYE
Languages: Fluent Spanish and English
About the role
Our client, a global travel and services platform, is looking for a Spanish-speaking Market Associate to support and grow a portfolio of service providers in Spain.
You’ll act as a trusted partner, helping providers improve their performance through practical advice on pricing, availability, service quality and platform tools. Working closely with Market Managers, you’ll also support webinars, email campaigns and educational resources that help partners grow their businesses.
This role suits someone who combines strong relationship management skills with a commercial mindset and enjoys turning insights into measurable results.
Key responsibilities
- Build and maintain strong relationships with service providers in Spain through regular calls, emails and occasional in-person meetings.
- Conduct regular check-ins and business reviews to identify opportunities to improve pricing, availability, operations and service quality.
- Provide tailored recommendations that help partners increase revenue and improve the customer experience.
- Help partners understand and adopt relevant platform tools and features.
- Identify partner challenges and share clear, structured feedback with internal teams.
- Collaborate with Market Managers to deliver webinars, email campaigns and practical guides.
- Track progress against agreed actions and drive measurable improvements across your portfolio.
What we’re looking for
- Fluent Spanish and English, with excellent written and verbal communication skills.
- Two to four years’ experience in account management, partner support or a similar partner-facing role.
- A strong commercial mindset, with experience identifying opportunities to improve performance and drive revenue growth.
- Confidence building rapport, presenting information and providing practical advice over the phone and by email.
- Strong organisational skills and the ability to prioritise competing demands and act quickly.
- An interest in helping independent service providers and small businesses succeed.
- Based in the UK, ideally London.
- Experience supporting small business owners, hosts or independent entrepreneurs would be an advantage.