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How Bank of America's Erica Revolutionized Virtual Assistants in Banking
Cx Dive59 minutes ago
840
How Bank of America's Erica Revolutionized Virtual Assistants in Banking
Discover how Bank of America's Erica set a new standard for virtual assistants with 3 billion interactions! #AI #CustomerService #Banking #FinTech #VirtualAssistant
ARTICLES
ai
banking
customerservice
virtualassistant
fintech
Defending Excellence: A Veteran's Inside Look at UI's Customer Service Amid Unfair Criticism
Ct Insider1 day ago
890
Defending Excellence: A Veteran's Inside Look at UI's Customer Service Amid Unfair Criticism
Ever wondered what it's really like inside a utility's customer service team? A veteran shares an eye-opening defense against unfair criticism, highlighting positive feedback and innovative training programs. #CustomerService #UtilityWorkers #DefendingExcellence #RemoteJobsInsights
ARTICLES
customer-service
utility
defense
training
feedback
How AI is Revolutionizing Hospitality: Unlocking Unprecedented Loyalty and Profits
Ainvest2 days ago
830
How AI is Revolutionizing Hospitality: Unlocking Unprecedented Loyalty and Profits
Discover how AI is transforming hospitality! From Marriott's loyalty boosts to Airbnb's occupancy gains, learn how AI drives profits and guest satisfaction. #AI #Hospitality #CustomerService #Innovation #Investing
ARTICLES
ai
hospitality
customer-service
loyalty
profitability
How Malaysia's Aviation Industry is Revolutionizing Customer Service with Digital Tools
Travel And Tour World2 days ago
961
How Malaysia's Aviation Industry is Revolutionizing Customer Service with Digital Tools
Discover how Malaysia's aviation industry is leading the way with digital tools like the FlySmart app to enhance customer service and streamline operations! #CustomerService #DigitalInnovation #Aviation #TravelTech #Malaysia
ARTICLES
aviation
customer-service
digital-innovation
travel
malaysia
Breaking News: Microsoft, Salesforce, Lenovo & Zoom Revolutionize Customer Service with AI - Don't Miss These Game-Changers!
Cx Today3 days ago
820
Breaking News: Microsoft, Salesforce, Lenovo & Zoom Revolutionize Customer Service with AI - Don't Miss These Game-Changers!
Big news in customer service AI! Microsoft is pushing for autonomous centers, Salesforce is making AI agents more accessible, Lenovo faces a security scare, and Zoom introduces a smart virtual receptionist. #CustomerService #AI #TechNews #Microsoft #Salesforce #Lenovo #Zoom
ARTICLES
ai
customerservice
microsoft
salesforce
security
Unlock the Future of Customer Service: Cohere's Command A Reasoning Model is Here to Transform Enterprise AI
Venturebeat3 days ago
850
Unlock the Future of Customer Service: Cohere's Command A Reasoning Model is Here to Transform Enterprise AI
Cohere's new Command A Reasoning model is set to revolutionize enterprise customer service with multilingual support, tool integration, and top-tier benchmarks! #AI #CustomerService #EnterpriseAI #TechInnovation #RemoteWork
ARTICLES
ai
customerservice
enterprise
technology
innovation
Samsung's Global HRM Service: Revolutionizing Remote Customer Support for Smart Appliances
Samsung Newsroom4 days ago
950
Samsung's Global HRM Service: Revolutionizing Remote Customer Support for Smart Appliances
Samsung's HRM service is now global! With support in 122 countries and 17 languages, it's revolutionizing remote customer support for smart appliances. #CustomerService #RemoteSupport #SmartHome #Samsung #Innovation
ARTICLES
samsung
remotesupport
customerservice
smartappliances
hrm
Revolutionize Your Customer Service: FastBots' New AI Chatbot Can Now Access Multiple Knowledge Sources Instantly!
Yahoo Finance5 days ago
870
Revolutionize Your Customer Service: FastBots' New AI Chatbot Can Now Access Multiple Knowledge Sources Instantly!
Exciting news! FastBots just launched Knowledge Sources, letting chatbots access uploaded data, ChatGPT, and real-time web search for unbeatable customer service. #AI #CustomerService #Chatbots #Innovation #TechNews
ARTICLES
chatbots
customer-service
ai
innovation
technology
Unlock 10% GMV Growth: How AI and Human Touch Are Revolutionizing E-commerce Customer Service
36kr6 days ago
950
Unlock 10% GMV Growth: How AI and Human Touch Are Revolutionizing E-commerce Customer Service
Discover how AI and human collaboration are transforming customer service into a growth engine for e-commerce, boosting GMV by 10%! #CustomerService #AI #EcommerceGrowth #RemoteJobs #DigitalTransformation
ARTICLES
customer-service
ai
ecommerce
growth
remote-work
Shocking Scam Alert: United Airlines Passenger Loses $17,000 in Sophisticated Customer Service Fraud
Simple Flying1 week ago
960
Shocking Scam Alert: United Airlines Passenger Loses $17,000 in Sophisticated Customer Service Fraud
A passenger trusted United Airlines' official customer service number—only to lose $17,000 in a sophisticated scam. How did it happen, and what can you do to protect yourself? #TravelScam #CustomerService #UnitedAirlines #ScamAlert
ARTICLES
scam
customerservice
unitedairlines
travel
fraud
Zoom's AI Revolution: How Agentic AI is Transforming Customer Service by 2029
Ai Magazine1 week ago
970
Zoom's AI Revolution: How Agentic AI is Transforming Customer Service by 2029
Discover how Zoom's Agentic AI is set to revolutionize customer service by autonomously resolving 80% of enquiries by 2029! 🚀 #CustomerService #AI #Zoom #Innovation #TechTrends
ARTICLES
ai
customerservice
zoom
innovation
tech
How Natural Disasters Can Disrupt Your Cell Service: A Deep Dive into the Juneau Flooding Impact
Khns Radio1 week ago
890
How Natural Disasters Can Disrupt Your Cell Service: A Deep Dive into the Juneau Flooding Impact
Ever wondered how natural disasters like the Juneau flooding can knock out your cell service? Dive into the story of Haines and Skagway residents who faced days without reliable communication. #CellServiceOutage #NaturalDisasters #Telecom
ARTICLES
cellservice
naturaldisaster
telecom
outage
communication
Nubank's AI Revolution: Transforming Underwriting and Customer Service for Global Expansion
Bank Automation News1 week ago
860
Nubank's AI Revolution: Transforming Underwriting and Customer Service for Global Expansion
Nubank is setting the fintech world abuzz with its AI-driven underwriting and customer service solutions, aiming for a US expansion soon. With backing from Berkshire Hathaway and Tencent, the future looks bright. #Fintech #AI #DigitalBanking #Nubank #Innovation
ARTICLES
nubank
ai
fintech
digitalbanking
innovation
Revolutionize Your Customer Service with AI-Powered AnyChat on WhatsApp
Medianews4u2 weeks ago
1230
Revolutionize Your Customer Service with AI-Powered AnyChat on WhatsApp
🚀 Revolutionize your customer service with AI! AnyMind Group’s AnyChat now on WhatsApp—automate inquiries, reduce workloads, and engage customers smarter. #CustomerService #AI #WhatsApp #DigitalTransformation #Ecommerce
ARTICLES
ai
customerservice
whatsapp
digitaltransformation
ecommerce
Apple's Secret AI Assistant: The Future of iPhone Troubleshooting is Here
Techradar2 weeks ago
860
Apple's Secret AI Assistant: The Future of iPhone Troubleshooting is Here
Apple's new AI Support Assistant is quietly changing how iPhone users get help. Limited testing is underway—could this be the future of tech support? #Apple #AI #TechSupport #Innovation
ARTICLES
apple
ai
techsupport
innovation
iphone
Revitalizing Tradition: How a Historic Liquor Store Transforms with a Focus on Customer Service Excellence
Goupstate2 weeks ago
840
Revitalizing Tradition: How a Historic Liquor Store Transforms with a Focus on Customer Service Excellence
From cluttered shelves to a customer-centric experience: Discover how a historic liquor store is redefining itself under new ownership. #CustomerService #LocalBusiness #RetailTransformation #LiquorIndustry #Spartanburg
ARTICLES
customerservice
retail
liquor
business
transformation
Guess the Salary: A Customer Service Rep's Earnings Revealed on Air!
Audacy3 weeks ago
890
Guess the Salary: A Customer Service Rep's Earnings Revealed on Air!
Ever wondered how much a Customer Service Rep makes? The Jen and Tim Show guessed it live! Tune in to discover salaries in various professions. #CustomerService #SalaryReveal #JenAndTimShow
ARTICLES
customerservice
salary
radio
entertainment
education
Revolutionizing Customer Service: How AI Agents with Personality Are Changing the Game
Fierce Network3 weeks ago
830
Revolutionizing Customer Service: How AI Agents with Personality Are Changing the Game
Discover how AI agents with personality are revolutionizing customer service! 🚀 #AI #CustomerService #Innovation #TechTrends #PersonalityEngineering
ARTICLES
ai
customerservice
innovation
techtrends
personalityengineering
The Shocking Rise of Abuse Against Customer Service Workers: A Global Crisis
Forbes3 weeks ago
920
The Shocking Rise of Abuse Against Customer Service Workers: A Global Crisis
Shocking stats reveal the global epidemic of abuse against customer service workers. 75% in North America face violence, with similar trends worldwide. It's time for change. #CustomerService #WorkplaceViolence #RespectWorkers
ARTICLES
customerservice
workplaceviolence
retail
hospitality
abuse
Transform Your Customer Service with AI: Salesforce's Latest Innovations Unveiled
Atrium.ai3 weeks ago
920
Transform Your Customer Service with AI: Salesforce's Latest Innovations Unveiled
Discover how Salesforce's latest AI-powered innovations, including Agentforce and Service Assistant, are transforming customer service. Stay ahead with proactive and predictive support! #CustomerService #AI #Salesforce #ServiceCloud
ARTICLES
salesforce
ai
customerservice
servicecloud
agentforce
Revolutionizing Customer Service: PolyAI's Voice Agents Eliminate Hold Times Forever
Microsoft Uk Stories3 weeks ago
820
Revolutionizing Customer Service: PolyAI's Voice Agents Eliminate Hold Times Forever
Say goodbye to hold times! PolyAI's revolutionary voice agents are transforming customer service with natural, instant responses. #CustomerService #AI #Innovation #PolyAI #TechTrends
ARTICLES
polyai
voiceagents
customerservice
ai
innovation
AI Chatbots vs. Human Jobs: The Shocking Shift in Customer Service Due to Tariffs
Modern Retail3 weeks ago
870
AI Chatbots vs. Human Jobs: The Shocking Shift in Customer Service Due to Tariffs
Tariffs are forcing brands to make tough choices: replace customer service jobs with AI chatbots. Discover how this shift is reshaping the industry and what it means for the future of work. #CustomerService #AI #Tariffs #FutureOfWork
ARTICLES
customer-service
ai
tariffs
automation
jobs
IRS Abruptly Closes Thousands of Customer Service Job Postings - What Happened?
News.bloombergtax.com3 weeks ago
970
IRS Abruptly Closes Thousands of Customer Service Job Postings - What Happened?
🚨 Breaking: Thousands of IRS customer service jobs closed just days after posting! What's behind this sudden move? #IRSJobs #CustomerService #GovernmentJobs #HiringFreeze
ARTICLES
irs
customerservice
governmentjobs
hiringfreeze
tax
AI Agents: Revolutionizing Customer Service with Autonomous Problem-Solving
Forbes3 weeks ago
950
AI Agents: Revolutionizing Customer Service with Autonomous Problem-Solving
Discover how AI agents are revolutionizing customer service by autonomously solving complex issues and reducing operational costs. The future of customer support is here, and it's powered by AI. #CustomerService #AI #Innovation #TechTrends #Automation
ARTICLES
ai
customerservice
automation
innovation
techtrends
Chino Hills Faces $2.2M Budget Deficit: How Reserves Will Safeguard Essential Services
City Of Chino Hills, Ca4 weeks ago
870
Chino Hills Faces $2.2M Budget Deficit: How Reserves Will Safeguard Essential Services
Chino Hills navigates a $2.2M budget deficit with strategic reserve use to keep essential services running. Discover how the city plans to maintain its financial health and community safety. #ChinoHills #BudgetDeficit #PublicSafety #FinancialPlanning #CommunityEngagement
ARTICLES
budget
deficit
reserves
publicsafety
financialplanning
Unlock the Future of Linen Management with AI: Cape Cod's Latest Innovation
Cape Cod Times4 weeks ago
940
Unlock the Future of Linen Management with AI: Cape Cod's Latest Innovation
Discover how Cape Cod Commercial Linen Service is revolutionizing the industry with AI-powered linen management! 🌐✨ #AICustomerService #Innovation #LinenManagement #TechInBusiness
ARTICLES
ai
linenmanagement
customerservice
innovation
technology
AI in Customer Service: Market Boom from $12.78B to $81.6B by 2033!
Openpr.com4 weeks ago
910
AI in Customer Service: Market Boom from $12.78B to $81.6B by 2033!
The AI in customer service market is exploding! From $12.78B in 2024 to over $81.6B by 2033, discover how chatbots and virtual assistants are transforming customer support. #AICustomerService #Chatbots #DigitalTransformation #CustomerSupport #TechTrends
ARTICLES
ai
customerservice
chatbots
marketgrowth
digitaltransformation
Revolutionizing Self-Storage: Storefriendly's Award-Winning IoT and AI Innovations
Laotian Times4 weeks ago
870
Revolutionizing Self-Storage: Storefriendly's Award-Winning IoT and AI Innovations
Storefriendly is revolutionizing self-storage with award-winning IoT and AI innovations! 🏆 Discover how their cutting-edge system offers 24/7 security, hybrid AI + human customer service, and sustainable solutions. #StoreFriendlyTower #Innovation #Sustainability #AI #CustomerService
ARTICLES
storefriendly
selfstorage
iot
ai
sustainability
2025 Gartner CPaaS Magic Quadrant: Who Leads the Future of Customer Communication?
Cx Today1 month ago
940
2025 Gartner CPaaS Magic Quadrant: Who Leads the Future of Customer Communication?
Discover who's leading the 2025 Gartner CPaaS Magic Quadrant and how innovations like AI and RCS are transforming customer communication. #CPaaS #CustomerService #TechTrends #AI #DigitalTransformation
ARTICLES
cpaas
gartner
customercommunication
ai
techtrends
Transform Your Customer Service with AI Chatbots: A Game-Changer for Businesses
24-7 Press Release Newswire1 month ago
970
Transform Your Customer Service with AI Chatbots: A Game-Changer for Businesses
Revolutionize your customer service with AI chatbots! 🚀 22Software Development's new service helps businesses automate support, boost engagement, and streamline operations. Perfect for E-commerce, Banking, Healthcare, and more! #AIChatbots #CustomerService #DigitalTransformation
ARTICLES
aichatbots
customerservice
digitaltransformation
automation
22software