Big changes are coming to Social Security customer service! The SSA has consolidated processing centers and expanded its call center to help retirees and beneficiaries get faster help. But are these changes enough to fix long wait times and understaffing? #SocialSecurity #CustomerService #Retirement #Benefits #SSA

Most self-storage operators obsess over street rates and promotions, but the real revenue goldmine is tenant retention. 🏠💰 Learn how a simple phone call and a smart framework can save thousands per facility. #SelfStorage #TenantRetention #RevenueManagement #CustomerService #BusinessTips

Stop measuring motion and start measuring value. 🚀 Discover how Caterpillar, Hilti, and Kaeser escaped the utilization trap by focusing on outcomes and growth metrics instead of outdated delivery metrics. #ServiceMetrics #CustomerOutcomes #AI #IndustrialServices #Aftermarket

AI is transforming customer service, but the real game-changer is the platform behind it. Discover why service management, integration, and MCP are the force multipliers that turn AI insights into action. #CustomerService #AI #Telecom #DigitalTransformation #ServiceManagement

Is your employee service as efficient as your customer service? 🧑‍💼 Discover how AI and unified platforms are transforming internal operations, cutting friction, and boosting productivity. #EmployeeExperience #OperationalEfficiency #AI

From frustrating IVR menus to intelligent AI conversations, voice technology is revolutionizing customer service. Discover how voice tech boosts efficiency, security, and customer satisfaction. #VoiceTech #CustomerService #AI #ConversationalAI #CX

🚀 Klaviyo just launched its AI Marketing Agent Composer! Now marketing and customer service can share real-time data to deliver hyper-personalized experiences. No more silos – just smarter interactions. #AI #CustomerExperience #MarketingAutomation #Klaviyo

How did a 130-year-old biscuit company keep customers happy during COVID? By optimizing inventory with NTT DATA! 🍪📦 Britannia reduced stockouts and overstock while maintaining top-notch service. Learn how they did it! #InventoryOptimization #CustomerService #SupplyChain #Britannia #NTTData

Discover how a small-town tavern has kept customer service alive for 50 years by treating everyone like family. 🍻 From a vintage pizza oven to RAMP-certified staff, Bob’s Tavern is a true gem. #CustomerService #FamilyBusiness #TavernLife #Community #Legacy

⚠️ Scam alert! Scammers are posing as utility employees and spoofing phone numbers. GUC warns: they never demand immediate payment or threaten disconnection within an hour. If you get a suspicious call, hang up and call the official number. #UtilityScam #ScamAlert #CustomerService #StaySafe #GUC

🚀 The AI for customer service market is set to explode, reaching $47.82 billion by 2030! Generative AI, intelligent routing, and self-service are transforming customer experiences. Discover how top players like IBM, Microsoft, and Google are leading the charge. #AI #CustomerService #MarketGrowth #TechTrends

Is Canada really the friendliest? 🇨🇦 A new ranking says Montreal is one of the world's top cities for customer service! Find out where it stands and which city took the #1 spot. #CustomerService #Montreal #Travel #Rankings

From headset to welding mask! 🔥 Kyla Hagge swapped customer service for pipeline welding and became the second female welder in SDG&E's history. Now she leads a team in a male-dominated field. Her journey proves that with training and determination, you can break stereotypes and build a rewarding career. #WomenInTrades #PipelineWelding #CareerChange #DiversityInEnergy #CustomerServiceToWelder

Discover how Floward scaled customer service to handle 13x peak demand with AI agents, cutting costs by 15% and boosting CSAT by 12 points. A game-changer for seasonal businesses! #CustomerService #AI #Automation #WhatsApp #PeakDemand

Texas cities are getting smarter about water! 🚰💡 Ameresco is deploying advanced metering infrastructure in Baytown and Shenandoah to improve efficiency and customer service. Residents will get real-time usage data and faster leak detection. #SmartWater #CustomerService #Texas #Innovation #WaterConservation

When dementia made communication with my dad difficult, I borrowed a lesson from customer service: smile first. It doesn't always work, but it has helped a lot. #DementiaCare #CustomerService #Caregiving #ElderCare #SmileTherapy

US customer service in 2026: 'Debilitating, depressing, enraging.' Real stories from Guardian readers reveal the emotional and financial costs of battling big companies. #CustomerService #ConsumerRage #AI

Is Social Security customer service really improving, or are we just seeing smoke and mirrors? The agency reports record-low wait times, but critics point to massive staff cuts and question the numbers. Dive into the debate and decide for yourself. #SocialSecurity #CustomerService #GovernmentEfficiency #PublicService #PolicyDebate

For over a decade, Chick-fil-A ruled customer service. But now, Jersey Mike's has stolen the crown! With an ACSI score of 84, this sub shop proves that freshness and value win. 🥇🥪 #CustomerService #FastFood #JerseyMikes #ChickfilA #ACSI

New survey reveals 87% of consumers prefer humans over AI for customer service! Trust, empathy, and issue resolution matter most. Companies that enhance human service with tech—not replace it—win loyalty. #CustomerService #HumanTouch #AI #Survey #ServiceForge

World Cup excitement? For some fans, it's turning into frustration with FIFA's ticketing and customer service. Missing tickets, nosebleed seats for premium prices, and no help from support. Now, multiple state AGs are stepping in to investigate. #WorldCup #FIFA #CustomerService #TicketIssues #ConsumerRights

🚀 Kraken & Sierra just unveiled Autonomous Agents for utilities! These AI agents go live in weeks, handle complex customer workflows, and already serve 1.3M accounts. The future of utility support is here. #AI #CustomerService #Utilities #Innovation #Kraken

🤖 A BMW dealership's AI chatbot made a buy-back offer, then blamed the bot and revoked it. But the law says companies are responsible for their AI's actions. As AI adoption surges, businesses must tread carefully. #AI #CustomerService #LegalRisks #Chatbots #BusinessEthics

Notions Marketing cuts wholesale order processing from 4 hours to 5 minutes with a new B2B self-service platform! 🚀 Say goodbye to manual phone/email orders and hello to 24/7 self-service. #B2B #ecommerce #CustomerService #DigitalTransformation

Discover how Allica Bank's CTO is leveraging OpenAI to transform customer service and operational efficiency. AI is reshaping banking! #AI #CustomerService #BankingInnovation #OpenAI #FinTech

AI agents in customer service are cutting support costs by 40% in 2026—without sacrificing satisfaction. Discover how enterprises are transforming their support operations with conversational AI. #AIAgents #CustomerService #CostReduction #ConversationalAI #CustomerExperience

AI is coming for customer service jobs—49% could be gone by 2030, says Forrester. But it's not all doom and gloom: new roles in AI oversight, relationship management, and CX optimization are emerging. Is your organization ready? #AI #CustomerService #FutureOfWork #Reskilling #Automation

✈️ Thinking of Googling an airline's customer service number? Think again. Scammers are flooding search results with fake numbers to steal your money and identity. Always use the airline's official app or website! #TravelScam #CustomerService #AirlineSafety #FraudAlert #TravelTips

Looking for a restaurant with amazing food AND top-notch service? 🍔✨ We've rounded up 9 chain restaurants that diners say have the best customer service—from Chick-fil-A's 'my pleasure' to In-N-Out's genuinely happy employees. Which one is your favorite? #CustomerService #DiningOut #ChainRestaurants #Foodie #ServiceWithASmile

Discover how Pets at Home is leveraging Salesforce CRM and AI to create a seamless, empathetic pet care experience across retail, vet services, and insurance. Key insights on balancing automation with human touch. #PetCare #CRM #AI #CustomerExperience #Salesforce