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Yahoo Finance•6 hours ago•
900
UK Customers Still Prefer Human Support Over AI - But There's a Catch
New survey reveals 83% of UK customers still prefer human support over AI - but there's a surprising twist when money is involved! 🤯 Discover how price sensitivity is changing the customer service landscape. #CustomerService #AI #HumanTouch #UKBusiness #CX

Cx Today•3 days ago•
960
Why AI in Customer Service Should Be Your Copilot, Not Your Replacement
Is AI really replacing customer service jobs? Discover why the most valuable AI acts as a copilot, not a replacement, enhancing human agents and improving customer loyalty. #CustomerService #AI #ContactCenter #CX #RemoteWork

Abc7 New York•1 week ago•
850
Booking.com Nightmare: Family Arrives at Closed Hotel After Paying $1,200 Online
Nightmare vacation alert! Family pays $1,200 through Booking.com only to arrive at a CLOSED hotel with garbage trucks and no trespassing signs. Their customer service battle and how they finally got their money back will shock you! #TravelNightmare #CustomerService #BookingCom #TravelTips #ConsumerRights

Siliconangle•1 week ago•
860
How AI is Revolutionizing Customer Service: Real-World Success Stories from SoCal Edison and GreenShield
Discover how SoCal Edison and GreenShield are using AI to revolutionize customer service! From cutting email response times from days to immediate to freeing agents for meaningful work - these real-world examples show the future of customer engagement. #CustomerService #AI #Automation #UiPath #DigitalTransformation

Cx Today•1 week ago•
970
AI Chatbots Are Driving Customers Away - Here's Why
Are AI chatbots driving your customers away? A new study reveals 95% of UK consumers avoid them due to trust issues and poor problem-solving. Learn how to balance automation with human touch to keep loyalty intact. #CustomerService #AI #Chatbots #CustomerLoyalty #DataPrivacy

Cx Dive•2 weeks ago•
890
Why AI Chatbots Fail at Complex Customer Issues (And What Companies Should Do Instead)
AI chatbots are great for simple tasks but fail at complex issues—forcing them can alienate customers. Discover why a hybrid approach with AI-supported human agents is the key to better customer service. #AIChatbots #CustomerService #HybridApproach #CX
Cmswire.com•2 weeks ago•
900
How FedEx's CX Chief Transforms 700,000 Daily Interactions with Military Precision and Digital-First Innovation
Discover how FedEx’s CX chief uses military discipline and digital-first strategies to handle 700,000 daily interactions flawlessly! Learn about their Purple Promise and QDM philosophy. #CustomerExperience #FedEx #CX #DigitalTransformation #Logistics

Forbes•2 weeks ago•
910
Unlock Your Superpowers: How AI Transforms Customer Service Without Replacing Humans
Discover how AI gives customer service professionals superpowers! 🤖✨ Learn 5 key lessons on individualization, frictionless service, and building trust. #CustomerService #AI #CustomerExperience #Personalization #Trust

The Hr Digest•1 month ago•
840
AI Won't Replace Human Agents in Fortune 500 Companies: What This Means for Your Job Security
Surprising news: AI won't replace human agents in customer service, says Gartner. Discover why empathy and trust still matter in the age of automation. #AI #CustomerService #FutureOfWork #RemoteJobs #TechTrends
The Boston Globe•1 month ago•
880
Unveiling the Secrets Behind Elite Customer Service: What Top Companies Do Differently
Discover how top companies like Netflix and Zappos use personalization to win customer hearts! #CustomerService #Personalization #BusinessTips #RemoteJobs #SuccessStories

Forbes•1 month ago•
970
Unlock the Secret: How Netflix, Zappos, and Salesforce Make Customers Adore Them with Personalization
Discover how top companies like Netflix, Zappos, and Salesforce use personalization to win customer love! #CustomerService #Personalization #AI #BusinessTips #CustomerExperience

Bbc•1 month ago•
870
Isle of Man Energy Reopens Public Counter: A Game-Changer for Customer Service?
Isle of Man Energy is bringing back face-to-face customer service! After listening to feedback, they're reopening their public counter to help with bills and energy savings. A great example of adapting to customer needs. #CustomerService #EnergySector #RemoteWorkTips #IsleOfMan #InPersonSupport

Pymnts.com•1 month ago•
950
How AI is Revolutionizing Customer Service: 5 Key Areas Where It's Making a Huge Impact
Discover how AI is transforming customer service! From proactive issue resolution to hyper-personalized support, learn the 5 key areas where AI is making a huge impact. #CustomerService #AI #TechInnovation #BusinessTips #ROI

No Jitter•1 month ago•
830
Why Accuracy is the #1 Thing Consumers Demand from AI Customer Service Agents
Did you know 84% of consumers say accuracy is non-negotiable in AI customer service? A new survey reveals why brands must get it right or risk losing customers fast. #AICustomerService #CustomerExperience #AccuracyMatters #RemoteJobs #TechTrends

Boulder Daily Camera•1 month ago•
970
Unlock the Secret: Why Customer Experience Trumps Customer Service Every Time
Did you know customer experience is more than just customer service? Discover how focusing on the full journey can transform your business and boost loyalty! #CustomerExperience #CustomerService #BusinessTips #CX #Loyalty

Supply Chain Brain•1 month ago•
840
Beware: ShinyHunters' Vishing Scams Are Targeting Your Customer Service Data in 2025
Cyber alert! ShinyHunters are using vishing to steal customer data from Salesforce users. Stay vigilant and train your team to spot these scams. #Cybersecurity #CustomerService #DataProtection #Vishing #RemoteWork

Cx Today•1 month ago•
960
Klarna's AI Backfire: Why They're Pulling Engineers and Lawyers to Answer Customer Calls
Klarna is pulling engineers and lawyers to handle customer calls after their AI strategy backfired! 🤖➡️👥 Discover why human touch still rules in customer service and learn from other companies' mistakes. #CustomerService #AI #Klarna #BusinessInsights #TechTrends

Techradar•1 month ago•
820
Unlock the Secret: Why Voice Calls Are Dominating AI-Powered Customer Service
Discover how AI is revolutionizing voice calls in customer service! Voice isn't fading—it's getting smarter and more human. #CustomerService #AI #VoiceTech #CX #RemoteJobs

Nucamp.co•2 months ago•
880
AI Won't Replace Your Customer Service Job in Tyler—Here's How to Thrive in 2025
AI won't take your customer service job in Tyler—it'll make it better! Learn the skills you need to thrive in 2025, from prompt design to empathy-focused roles. #AI #CustomerService #TylerTX #FutureOfWork #RemoteJobs

Forbes•2 months ago•
870
The Customer Patience Crisis: Why 'Satisfactory' Service Is Failing and How It's Costing Businesses
Did you know customers only give 2.2 chances before walking away? The customer patience crisis is real, and 'satisfactory' service isn't cutting it anymore. Learn why and how it impacts businesses. #CustomerService #CustomerExperience #BusinessTips #GenZ #CustomerSatisfaction

Ktiv•2 months ago•
1010
Discover the Secrets to Legendary Customer Service: An Award-Winning Story
Inspiring story! A Hy-Vee floral manager earns the Legendary Customer Service award—proof that great service makes a difference. #CustomerService #Awards #RemoteJobs #HyVee #CareerInspiration

Cx Dive•2 months ago•
940
How Generational Gaps Are Revolutionizing Customer Service: AI vs. Human Preferences Revealed
Discover how generational gaps are transforming customer service! Younger consumers love AI, but accuracy is key for all. Find out why 70% would pay more for great service. #CustomerService #AI #GenerationalGap #CX #RemoteJobs

Vocal•2 months ago•
860
Uncover the Truth: Are You Overpaying for Your Streaming Service?
Are you getting your money's worth from your streaming service? Discover the signs of poor value and how to avoid overpaying. #StreamingTips #CustomerService #SaveMoney #TechReviews #SubscriptionHacks

Wis News 10•2 months ago•
990
Essential Water Service Alerts: How to Handle Boil Advisories and Interruptions Like a Pro
Dealing with water service issues? Learn how to handle boil advisories and interruptions effectively. Stay safe and informed! #CustomerService #WaterSafety #BoilAdvisory #HomeTips #UtilityUpdates

Forbes•2 months ago•
820
Unlock the Secret to Handling Difficult Customers: The Reality Rule Revealed
Discover the Reality Rule: why treating customers well, even when they're difficult, can transform your business and boost loyalty. #CustomerService #CX #BusinessTips #RealityRule #CustomerExperience

Twistedsifter•2 months ago•
980
How One Simple Act of Kindness Transformed an Overworked Retail Worker's Day
Discover how a simple act of kindness made an overworked retail employee's day! This heartwarming story shows the impact of empathy in customer service. #CustomerService #KindnessMatters #RetailStories #EmpathyInAction #ServiceIndustry

Customer Experience Dive•2 months ago•
940
Unlock Unbreakable Customer Loyalty: The Secret Lies in Solving Their Problems
Did you know that fixing customer problems is the secret to unbreakable loyalty? Learn how to turn challenges into opportunities and boost your brand's trust. #CustomerService #Loyalty #CX #ProblemSolving #BusinessGrowth

Betanews•2 months ago•
830
Unveiling the AI Revolution in Customer Service: A Deep Dive into Human-Machine Collaboration
Discover how AI is revolutionizing customer service! From seamless escalations to building trust, learn the key insights from an expert Q&A. #AI #CustomerService #TechInnovation #RemoteWork #FutureOfWork
Uk.finance.yahoo.com•2 months ago•
880
Consumers Demand Human Touch Over AI in Customer Service: Survey Reveals Shocking Trends
Shocking survey reveals almost half of consumers faced poor customer service last year, with a strong preference for human interaction over AI. Are businesses listening? #CustomerService #HumanTouch #ConsumerTrends

Aarp Local•2 months ago•
880
Beware of Customer Service Scams: How to Spot and Avoid Fake Support
Did you know criminals are impersonating customer service online? Learn how to spot and avoid these scams to protect yourself. #CustomerServiceScams #FraudPrevention #AARP #StaySafeOnline