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Pulse 2.0•6 days ago•
840
Flip's AI Revolution: How This Startup Handled 300M Customer Calls and Raised $20M
Flip just raised $20M after handling 300M automated customer service calls! Discover how this AI platform is revolutionizing enterprise customer service with vertical AI solutions that actually work. #CustomerService #AI #Startup #TechNews #Automation

Value Added Resource•1 week ago•
910
eBay UK Shifts Customer Service Strategy: Facebook & X Support Ends, Instagram Becomes Primary Channel
eBay UK is dropping customer service on Facebook and X! Sellers must now use Instagram for support as the company shifts to AI-powered self-service. What does this mean for eBay sellers? #eBay #CustomerService #SocialMedia #AI #RemoteWork #eCommerce
Yahoo Finance•1 week ago•
970
How AOK Bayern Revolutionized Healthcare Customer Service for 4.5 Million Members with AI Technology
Discover how AOK Bayern transformed healthcare customer service for 4.5 million members using AI technology! Learn about their migration to the cloud and the benefits for both agents and customers. #CustomerService #AI #Healthcare #DigitalTransformation #CX

Access Newswire•2 weeks ago•
840
Priority Tire Wins USA Today's Best Customer Service Award Again: What Makes Them Stand Out?
Priority Tire just made USA Today's Best Customer Service list for the 2nd year in a row! Discover how they earned this prestigious recognition through exceptional customer care and what it takes to stand out among 21,000 businesses. #CustomerService #PriorityTire #USAToday #BusinessExcellence #OnlineRetail

Value Added Resource•2 weeks ago•
830
eBay's AI Customer Support Leader Exits: What This Means for Sellers and the Future of Support
eBay's AI customer support leader Dan Leiva exits to start his own consulting firm. What does this mean for sellers and the future of support on the platform? #eBay #AICustomerService #CustomerSupport #RemoteJobs #TechNews

The News Journal•3 weeks ago•
930
Boscov's Secret Sauce: How This Family-Owned Department Store Thrives While Others Fail
While department stores are dying, Boscov's is thriving! Discover how this 107-year-old family-owned business beats the odds with exceptional customer service, social events, and personal connections that keep customers coming back. #CustomerService #RetailSuccess #FamilyBusiness #DepartmentStores #Boscovs

Claims Journal•3 weeks ago•
980
How Nationwide is Using $100M in AI to Revolutionize Insurance Claims and Customer Service
Nationwide is pouring $100M into AI to revolutionize insurance claims! Discover how generative AI is cutting wait times, empowering customer service reps, and transforming the claims experience. #AI #CustomerService #InsuranceTech #DigitalTransformation #ClaimsProcessing
Globenewswire•4 weeks ago•
950
JoyzAI: The AI Chatbot That's Revolutionizing 24/7 Customer Service Across Multiple Channels
Discover how JoyzAI is transforming customer service with 24/7 multilingual support across websites, WhatsApp, and apps! This AI chatbot handles high-volume queries, reduces manual workload, and integrates without coding. Perfect for e-commerce, SaaS, healthcare, and more! #CustomerService #AI #Chatbot #BusinessAutomation #TechInnovation #JoyzAI

Openpr.com•4 weeks ago•
920
How STM Trucks & Machinery Delivers Unbeatable Customer Service Across NSW
Discover how STM Trucks & Machinery delivers exceptional customer service across NSW with 50 years of experience, 24/7 emergency support, and strategic locations! #CustomerService #TruckingIndustry #BusinessSupport #NSWBusiness #Machinery

Morningstar•1 month ago•
1010
How a Major Acquisition is Transforming Fire and Safety Services on Long Island
Exciting news in the fire and safety industry! Pye-Barker Fire & Safety has acquired Lowitt Alarms & Security Systems, bringing enhanced protection to Long Island communities. This merger combines national resources with local expertise to elevate customer experience and safety. #FireSafety #SecuritySystems #CustomerService #Acquisition #LongIsland #BusinessNews
Globenewswire•1 month ago•
840
How a Customer Experience Veteran is Transforming Dental Practice Support
Exciting news in the customer service world! Dental Intelligence has appointed customer experience veteran Miles Dunn as VP of Customer Support. With nearly 20 years of experience and a Gold Stevie Award, he's already transforming their support operations. Learn how this move is setting new standards for customer service excellence in the dental industry! #CustomerService #CustomerExperience #DentalIndustry #Leadership #SupportExcellence
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1851 Franchise•1 month ago•
880
BIGGBY COFFEE Makes Forbes' 2026 Best Customer Service List: How a People-First Culture Earned Them Spot #115
BIGGBY COFFEE just made Forbes' 2026 Best Customer Service list at #115! Discover how their people-first culture and focus on human connection earned them this prestigious recognition. #CustomerService #ForbesList #BIGGBYCoffee #CoffeeFranchise #PeopleFirst

Saco Bay News•1 month ago•
970
How Maine Water's Customer Service Excellence is Transforming Billing for Biddeford Residents
Exciting news for Biddeford residents! Maine Water is now handling wastewater billing and customer service, bringing their award-winning expertise to the community. Discover how this partnership enhances convenience and service quality. #CustomerService #MaineWater #Biddeford #UtilityBilling #RemoteJobs

Investing.com South Africa•1 month ago•
990
PG&E's Bold Leadership Shakeup: How New Executives Will Transform Customer Service for 16 Million Californians
PG&E is shaking up its leadership to transform customer service for 16 million Californians! New executives focused on local needs, community engagement, and improved reliability. #CustomerService #Leadership #EnergyIndustry #PGandE #California #UtilityCompanies

Programming Insider•1 month ago•
870
How DUTT Cryptocurrency Exchange Is Winning Spain's Crypto Market with Unbeatable Customer Service
Discover how DUTT Cryptocurrency Exchange is dominating Spain's crypto market with unbeatable customer service! From Madrid to Barcelona, users are raving about their responsive support and intuitive platform. #Cryptocurrency #CustomerService #Spain #Fintech #DigitalAssets #Trading #CryptoExchange

Travel And Tour World•1 month ago•
990
IndiGo's Game-Changing Move: Up to ₹10,000 Compensation for Flight Delays & Cancellations
IndiGo just raised the bar for airline customer service! Offering up to ₹10,000 in compensation for flight delays and cancellations - including travel vouchers AND cash payments. This is how you turn operational challenges into customer loyalty opportunities. #CustomerService #Aviation #Travel #IndiGo #Compensation #AirlineIndustry
Yahoo Finance Singapore•1 month ago•
970
How Greyhound Earned a Top Spot in USA TODAY's 2026 Best Customer Service List
Greyhound just earned a top spot in USA TODAY's 2026 Best Customer Service list with a 4.5-star rating! 🚌✨ Discover how they achieved this recognition and what it means for customer service excellence in the transportation industry. #CustomerService #Greyhound #Transportation #ServiceExcellence #BusTravel

Wv News•1 month ago•
930
Beyond Finance Wins Prestigious 2025 Best in Biz Awards with Gold for Outstanding Customer Service Team
Beyond Finance just won Gold for their Customer Service Team at the 2025 Best in Biz Awards! 🏆 Discover how this sets new standards for remote customer service jobs and why it matters for the industry. #CustomerService #RemoteJobs #BestInBizAwards #BeyondFinance #DebtConsolidation

Gurufocus•1 month ago•
950
Aurora Mobile's AI-Powered LiveDesk: Revolutionizing Customer Service or Financial Gamble?
Aurora Mobile (JG) just launched LiveDesk, an AI-powered customer service platform! But with financial struggles and high risks, is this innovation a game-changer or a gamble? #CustomerService #AI #TechNews #Investing #RemoteWork

Phonearena•2 months ago•
880
T-Mobile's Shocking Move: iPhone Users Lose Easy Access to Customer Service in 2026
T-Mobile is removing iPhone Messages as a customer service channel in 2026, forcing users to a laggy app. Is this progress or a step back for customer support? #Tmobile #CustomerService #iPhone #TechNews #RemoteJobs

International Fire & Safety Journal•2 months ago•
1060
Rosenbauer's Massive Expansion: Inside the World's Largest Fire Service Customer Center
Rosenbauer just launched the world's largest fire service customer center in Luckenwalde! 🚒 With massive expansion, zero-emission vehicle support, and a focus on sustainability, they're setting new standards in customer service. #FireSafety #CustomerService #Sustainability #Rosenbauer #Innovation

Microsoft•2 months ago•
920
Microsoft's Fluent v2.0: The Game-Changing Design Upgrade Transforming Customer Service
Microsoft's Fluent v2.0 is revolutionizing customer service with a sleek, unified design across Dynamics 365! Experience enhanced usability, accessibility, and modern interfaces that boost productivity and satisfaction. #Microsoft #CustomerService #FluentDesign #Dynamics365 #TechInnovation
Cmswire•2 months ago•
1050
Paris Startup GetVocal Raises $26M to Revolutionize AI-Powered Customer Support
Paris startup GetVocal just raised $26M to revolutionize customer support with governed AI! Their hybrid human-AI platform is transforming contact centers with 70% deflection rates and full EU compliance. #AI #CustomerService #CX #TechFunding #RemoteWork

Retail Customer Experience•2 months ago•
910
How Woof Gang's Digital Strategy is Revolutionizing Pet Grooming Services
Discover how Woof Gang is transforming pet grooming with its new mobile app and AI-powered features! Learn about their digital strategy that's driving 25% online booking growth. #PetGrooming #DigitalTransformation #CustomerExperience #MobileApp #WoofGang

Fort Wayne Business Weekly•2 months ago•
990
Sweetwater Hits #8 in America's Best Customer Service – Outshining Disney and Nordstrom!
Sweetwater just made history with its highest customer service ranking ever – #8 in America and #1 in the music industry! 🎵 Outshining giants like Disney and Nordstrom. #CustomerService #Sweetwater #MusicIndustry #Newsweek #TopCompanies

Geekwire•2 months ago•
880
UJET's Game-Changing Acquisition: How This AI Startup is Revolutionizing Customer Service
Big news in customer service tech! UJET just acquired AI startup Spiral to revolutionize how businesses analyze customer conversations. This acquisition brings together cutting-edge AI technology with cloud contact center solutions for more proactive customer service. #CustomerService #AI #TechAcquisition #UJET #Spiral #CustomerExperience

Delta News Hub•2 months ago•
850
Delta's Holiday Travel Update: Are You Ready for a Smooth Journey?
Exciting news from Delta! Their Chief Customer Experience Officer shares how they're ready for holiday travel with top-notch on-time performance. Stay updated with the Fly Delta app for a stress-free journey! #DeltaAirlines #HolidayTravel #CustomerExperience #TravelTips #SkyMiles

조선일보•2 months ago•
840
How Samsung Fire & Marine Insurance Dominated Auto Insurance for 25 Years: Customer Service Secrets Revealed
Discover how Samsung Fire & Marine Insurance has led the auto insurance industry for 25 years with cutting-edge customer service innovations! From AI agents to dedicated support for vulnerable groups, learn the secrets behind their success. #CustomerService #InsuranceInnovation #AI #RemoteJobs #BusinessLeadership

Pr Newswire•3 months ago•
840
How Kin Insurance Achieved Stellar Customer Satisfaction Ratings That Set Industry Standards
Kin Insurance is setting new standards for customer satisfaction! With over 14,500 reviews and stellar ratings across Google, BBB, and Trustpilot, they're proving that genuine care and responsive service make all the difference. #CustomerServiceExcellence #InsuranceIndustry #CustomerSatisfaction #KinInsurance #HomeInsurance

New Age Bd•3 months ago•
1000
Rupali Bank's Customer Service Fortnight: A Blueprint for Banking Excellence
Rupali Bank's Customer Service Fortnight sets new standards for banking excellence! Discover how this initiative delivered agricultural loans, financial literacy training, and enhanced service desks while maintaining year-round commitment to customer satisfaction. #CustomerService #BankingExcellence #FinancialInclusion #RupaliBank #ServiceInnovation

