Customer Services Articles Published Today

🚀 AI startup Cresta hits $100M ARR! Doubling revenue in months, this a16z and Sequoia-backed company is revolutionizing customer service with AI that assists, not replaces, human agents. Big names like United Airlines and Marriott are on board. The future of customer service is here! #AI #CustomerService #StartupNews #Cresta

🤖 How is generative AI transforming customer service? ASAPP's CEO shares insights on reducing hold times, automating repetitive tasks, and the future of human-AI collaboration. #CustomerService #GenerativeAI #AI #CustomerExperience #FutureOfWork

AWS just rebranded Amazon Connect to Amazon Connect Customer—but it's more than a name change. It's now a family of 4 AI solutions for CX, supply chain, hiring, and healthcare. The future of contact centers is agentic AI. #AmazonConnect #CustomerServiceAI #AgenticAI #AWS #CX