From facing discrimination as Albany's first Black female employee to becoming Director of Administrative Services after 53 years—Mary Ann Petty's story is one of perseverance and legacy. #CustomerService #CareerJourney #DiversityInWorkplace #Inspiration #BlackHistory

Planning your holiday travel in Savannah? Chatham Area Transit announces closures for Christmas Day, affecting buses, ferry, and customer service. Key deadlines and resumption info inside! #CustomerService #HolidayClosures #PublicTransport #Savannah #CAT

Ever had a customer service call go completely sideways? This story shows what happens when a customer refuses to cooperate and ends up sabotaging their own request. A must-read for anyone in customer-facing roles! #CustomerService #ServiceFail #Communication #CustomerExperience #TechSupport

BIGGBY COFFEE just made Forbes' 2026 Best Customer Service list at #115! Discover how their people-first culture and focus on human connection earned them this prestigious recognition. #CustomerService #ForbesList #BIGGBYCoffee #CoffeeFranchise #PeopleFirst

Big changes coming to Eagle River water rates in 2026! The new tiered pricing system rewards conservation while penalizing excessive use. Low-tier users see minimal increases, but high-consumption customers face 10-20% hikes. Learn how these changes impact your bill and what support is available. #WaterConservation #UtilityRates #ColoradoWater #SustainableLiving #CustomerService

Ready to turn your customer service into a growth engine? Learn how focusing on lifetime value and strategic divestment can transform your business. #CustomerService #GrowthStrategy #LifetimeValue #GenZ #BusinessTransformation