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Customer Services Articles Published Today
Top Customer Services articles picked and summarizedYahoo Finance•10 hours ago•
900
UK Customers Still Prefer Human Support Over AI - But There's a Catch
New survey reveals 83% of UK customers still prefer human support over AI - but there's a surprising twist when money is involved! 🤯 Discover how price sensitivity is changing the customer service landscape. #CustomerService #AI #HumanTouch #UKBusiness #CX
Customer Services Articles Published Yesterday
Top Customer Services articles picked and summarized
Cx Today•1 day ago•
820
Microsoft's AI Revolution: How Legal & General is Transforming Customer Service with Generative AI
Microsoft is revolutionizing customer service! Their new AI partnership with Legal & General creates the first contact center built with generative AI from the ground up. 🤖 Discover how AI is transforming customer experience with real-time insights and sentiment analysis. #AI #CustomerService #Microsoft #GenerativeAI #DigitalTransformation #CX