Newsletter
Subscribe our Newsletter
Join our newsletter and get the latest updates delivered straight to your inbox.
OR
Customer Services Articles Published Today
Top Customer Services articles picked and summarized
Customer Experience Dive•5 hours ago•
890
Amazon CEO Reveals AI's Game-Changing Potential for Customer Experience - But There's a Catch
Amazon's CEO just dropped a bombshell about AI's future in customer experience! 🤖 While agentic AI could revolutionize online shopping, it's still struggling with personalization and accuracy. Discover how Amazon's AI tools like Rufus are already driving billions in sales! #AI #CustomerExperience #Amazon #TechInnovation #FutureOfRetail
Cx Today•13 hours ago•
830
Shocking Cloud Outages & AI Breakthroughs: This Week's CX News You Can't Miss!
This week's CX news is packed with insights! From major cloud outages at Azure and AWS to AI breakthroughs from ServiceNow and Zoho, plus Forrester's eye-opening 2026 predictions. Stay ahead in customer service! #CXNews #AI #CloudOutage #CustomerExperience #CRM
Customer Services Articles Published Yesterday
Top Customer Services articles picked and summarized
Pymnts.com•2 days ago•
900
How Bad Customer Service Drives 85% of Consumers to Seek Chargebacks
Did you know that bad customer service drives 85% of consumers to seek chargebacks? Discover how AI is revolutionizing fraud detection while maintaining customer trust. #CustomerService #AI #FraudDetection #FinTech #Chargebacks