Customer Services Articles Published Today

Is your customer service team ready for the AI revolution? Discover why 'human in the loop' skills are now essential for CX success. Learn about critical thinking, AI literacy, and how to handle escalations in an automated world. #CustomerService #AI #CX #HumanInTheLoop #RemoteJobs #CustomerExperience

Discover how three Welsh Councils are using AI to cut admin by 75% and transform public service! From faster needs assessments to happier staff and better resident care, this is how technology is revolutionizing customer service. #AI #PublicService #CustomerService #DigitalTransformation #MicrosoftCopilot #SocialCare #GovernmentTech

Facing a blizzard in Philly? SEPTA has updated its transit plans to keep you safe. Learn which lines are running, how to get real-time updates, and what to expect during the storm. #SEPTA #Blizzard #Philadelphia #Transit #WinterWeather #CustomerService

Meet MaKenzie Wood - the grocery bagger who turned her passion for customer service into a $5,000 prize at the National Best Bagger Competition! 🏆 From Utah's Best Bagger to national recognition, her story shows how dedication in customer-facing roles can lead to unexpected rewards. #CustomerService #GroceryIndustry #EmployeeRecognition #RetailJobs #SuccessStory