Customer Services Articles Published Today

Piggly Wiggly is undergoing a customer service revolution! New ownership is bringing back the basics with competitive pricing, empowered store managers, and a renewed focus on serving customers. #CustomerService #Retail #Grocery #PigglyWiggly #BusinessTransformation

Amazon's massive layoffs reveal a critical question: Can AI truly replace human customer service? With 16,000 more jobs cut and Project Dawn exposed, the impact on AWS and retail customers could be significant. #AmazonLayoffs #CustomerService #AI #CX #RemoteWork

DISH Network and CSG are teaming up to revolutionize customer service through 2030! Discover how this partnership will drive seamless experiences and operational agility. #CustomerService #TechPartnership #DISHNetwork #CSG #SaaS #BusinessInnovation

Gartner predicts GenAI costs will surpass human agents by 2030! Discover how rising AI expenses and regulatory changes are reshaping customer service strategies. #AI #CustomerService #GenAI #FutureOfWork #TechTrends