Mercury Insurance just earned a spot on USA TODAY's prestigious list of America's Best Customer Service providers for 2026! Discover what makes their customer service approach stand out in the competitive financial services landscape. #CustomerService #Insurance #FinancialServices #MercuryInsurance #USATODAY #BusinessExcellence

Think AI is replacing customer service jobs? Think again! New research reveals most layoffs aren't from AI success—companies are cutting jobs to FUND AI investments, not because AI works. Even Klarna had to rehire after AI promises fell short. #CustomerService #AI #FutureOfWork #CX #RemoteJobs

Thinking about buying EGO Power+ tools? Think again! Their Trustpilot score tells a shocking story of battery failures, outrageous replacement costs, and customer service nightmares. #CustomerService #EGOPower #ToolReviews #ConsumerWarning #Trustpilot

Is your customer service team ready for the AI revolution? Discover why 'human in the loop' skills are now essential for CX success. Learn about critical thinking, AI literacy, and how to handle escalations in an automated world. #CustomerService #AI #CX #HumanInTheLoop #RemoteJobs #CustomerExperience

Discover how three Welsh Councils are using AI to cut admin by 75% and transform public service! From faster needs assessments to happier staff and better resident care, this is how technology is revolutionizing customer service. #AI #PublicService #CustomerService #DigitalTransformation #MicrosoftCopilot #SocialCare #GovernmentTech