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Customer Services Articles Published Today

Top Customer Services articles picked and summarized
UK Customers Still Prefer Human Support Over AI - But There's a Catch
Yahoo Finance10 hours ago
900
UK Customers Still Prefer Human Support Over AI - But There's a Catch
New survey reveals 83% of UK customers still prefer human support over AI - but there's a surprising twist when money is involved! 🤯 Discover how price sensitivity is changing the customer service landscape. #CustomerService #AI #HumanTouch #UKBusiness #CX
CUSTOMER SERVICE TIPS
customerservice
ai
uk
survey
humansupport

Customer Services Articles Published Yesterday

Top Customer Services articles picked and summarized
Microsoft's AI Revolution: How Legal & General is Transforming Customer Service with Generative AI
Cx Today1 day ago
820
Microsoft's AI Revolution: How Legal & General is Transforming Customer Service with Generative AI
Microsoft is revolutionizing customer service! Their new AI partnership with Legal & General creates the first contact center built with generative AI from the ground up. 🤖 Discover how AI is transforming customer experience with real-time insights and sentiment analysis. #AI #CustomerService #Microsoft #GenerativeAI #DigitalTransformation #CX
COMPANIES
microsoft
legalgeneral
aicustomerservice
generativeai
contactcenter