About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&#x2019;re ready to begin your best journey and help build travel for the world, join us. Our Purpose &#x2013; Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great. Get to Know Our Team Agoda&#x2019;s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 16 languages. No matter the issue, we present the best of Agoda&#x2019;s values to each and every customer with multiple support channels and a strong desire to serve. Certainly, doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer&#x2019;s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda&#x2019;s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support. The Opportunity As a Support Associate in Seoul, supporting Korean and English, you will: <ul><li>Build strong problem-solving and communication skills that open doors to many future roles</li><li>Support customers and partners from multiple countries and cultures, gaining truly global experience</li><li>Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly </li></ul>In This Role, You Will <ul><li>Deliver outstanding service to guests and partners via phone, email, and chat</li><li>Handle a high volume of inquiries and deliver accurate, timely resolutions</li><li>Take end-to-end ownership of booking issues (e.g. changes, cancellations, payments, and other customer queries)</li><li>Work towards achieving individual and team KPIs (e.g. quality, productivity, customer satisfaction, etc.)</li><li>Develop expertise across multiple Agoda product lines (e.g., Accommodation, Flights, Activities), with training to support different customer segments and services over time</li><li>Apply Agoda policies and procedures in a fair and consistent way</li><li>Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases</li><li>Safeguard customer data and maintain strict confidentiality at all times</li><li>Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation</li><li>As part of a rotating shift schedule, you&#x2019;ll occasionally work weekends and public holidays, planned in advance with your team</li><li>Enjoy Agoda&#x2019;s Hybrid work model, i.e. primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks </li></ul>Core Skills And Competencies <ul><li>Strong customer focus and a genuine desire to help others</li><li>Excellent spoken and written Korean skills, and minimum B1 level English</li><li>Ability to stay calm, accurate, and professional under pressure</li><li>Good problem-solving skills, using guidelines and data to make decisions effectively</li><li>Flexibility to adapt to new tools, processes, and feedback</li><li>Ability to manage time and priorities in a fast-paced, high-volume environment</li><li>Reliability, integrity, and a positive, collaborative attitude </li></ul>Nice to Have <ul><li>Prior working experience in customer support, contact center, or service roles</li><li>Experience in travel, e-commerce, hospitality, or BPO is a plus</li><li>Experience working with international customers or partners</li><li>Familiarity with contact center, CRM, or ticketing systems</li><li>Additional language skills beyond the core required language for the role if any </li></ul>Why Agoda <ul><li>Hybrid work - Starting 4th months, working from home for 7weeks + working from office for 1 week (8weeks cycle)</li><li>Competitive compensation with performance-based incentives</li><li>Annual discretionary performance bonus</li><li>Health insurance and other locally competitive benefits</li><li>Agoda travel discounts and special rates on accommodation and related products</li><li>Work from anywhere for up to 30 days per year</li><li>Structured training, coaching, and clear performance metrics</li><li>Opportunities to grow your career within the Customer Experience Group or across Agoda</li><li>An inclusive, international work environment where your ideas and feedback are valued</li><li>Agoda choice(welfare points)</li><li>$400 USD allowance to set up your home office(one time payment)</li><li>Daily snack + coffee machine </li></ul>Working hours: 24/7 Shifts <ul><li>Compensation varies based on the assigned shift, including eligibility for night shift allowance </li></ul>Hiring Process: <ul><li>Application Review - 1st Interview with HR - Job aptitude test - 2nd interview with Hiring Manager </li></ul>#seoul #bangkok #sydney #melbourne #perth #toronto #vancouver #shanghai #beijing #shenzhen #prague #hongkong #dublin #tokyo #osaka #yokohama #kualalumpur #warsaw #krakow #singapore #barcelona #madrid #taipei #dubai #hcmc #hanoi #edinburgh #phuket #nagoya #okinawa #fukuoka #sapporo #manila #2 #3 #CUST #OTHR Please review our Hiring Process Guidelines before your interview &#x2014; click here to learn how interviewing at Agoda works. Discover More About Working At Agoda <ul><li>Agoda Careers https://careersatagoda.com</li><li>Facebook https://www.facebook.com/agodacareers/</li><li>LinkedIn https://www.linkedin.com/company/agoda</li><li>YouTube https://www.youtube.com/agodalife </li></ul>Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&#x2019;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. Disclaimer We do not accept any terms or conditions, nor do we recognize any agency&#x2019;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

2026 Support Associate - Korean&English(Seoul)

At U.S. Bank, we&#x2019;re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at&#x2014;all from Day One. Job Description As a Customer Representative, you will be the first point of contact for customers, providing support primarily via inbound phone calls in an international financial environment. This role offers an opportunity to work with banking and card-related services, gain valuable experience in customer support, and operate within structured, global processes across Europe and the United States. What You Will Do <ul><li>Provide high-quality customer support for banking and card-related inquiries</li><li>Handle incoming calls and written requests from customers in English</li><li>Resolve customer issues during the first contact whenever possible</li><li>Support transaction authorization processes and handle card-related (sensitive) data</li><li>Assist customers with account-related topics, payments, and billing issues</li><li>Escalate more complex cases to dedicated teams when required</li><li>Maintain accurate documentation in internal systems</li><li>Work within defined procedures and ensure compliance with financial regulations</li><li>Build positive and professional relationships with customers </li></ul>What We Are Looking For <ul><li>Very good command of English (C1) both written and spoken</li><li>Secondary education (high school diploma) &#x2013; students and graduates welcome</li><li>Customer-oriented mindset and willingness to learn</li><li>Good communication and interpersonal skills</li><li>Basic computer skills (MS Office, ability to navigate systems)</li><li>Ability to work with procedures and deadlines </li></ul>Nice to have <ul><li>First experience in customer service, call center or banking</li><li>Interest in financial products and customer support </li></ul>What We Offer <ul><li>Stable employment in a recognizable international company</li><li>Full onboarding and paid training</li><li>Clear career paths and internal development opportunities</li><li>Friendly, supportive team environment</li><li>Up to +15% bonus for non-standard working hours </li></ul>Working conditions This role operates in a 24/7 shift environment, requiring full flexibility. Work may include: <ul><li>Night shifts</li><li>Weekends</li><li>Public holidays </li></ul>This role is designated as home-based remote. If there&#x2019;s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members&#x2019; whole selves and what may be needed to thrive in and outside work. That&apos;s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: <ul><li>Healthcare (medical, dental, vision)</li><li>Basic term and optional term life insurance</li><li>Short-term and long-term disability</li><li>Pregnancy disability and parental leave</li><li>401(k) and employer-funded retirement plan</li><li>Paid vacation (from two to five weeks depending on salary grade and tenure)</li><li>Up to 11 paid holiday opportunities</li><li>Adoption assistance</li><li>Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law </li></ul>Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: z&#x142;61 030,00 - z&#x142;71 800,00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

North American Junior Authorization Line Specialist

Are you fluent in French and looking for a 100% remote opportunity in Portugal? Join an international team where you&apos;ll provide technical support to Italian-speaking customers while identifying sales opportunities and promoting the most suitable products and services. Previous sales experience is mandatory for this role. What You&apos;ll Do<ul><li>Provide technical support to French-speaking customers via phone, email and chat.</li><li>Troubleshoot technical issues and guide customers through solutions.</li><li>Identify customer needs and recommend relevant products or services.</li><li>Promote upgrades and additional solutions whenever appropriate.</li><li>Handle account, billing and service-related enquiries.</li><li>Escalate complex technical issues when necessary.</li><li>Deliver an outstanding customer experience while achieving sales targets.</li></ul> What We&apos;re Looking For<ul><li>Fluent French and English (minimum C2).</li><li>Previous sales experience is mandatory.</li><li>Experience in Technical Support or a Contact Centre is an advantage.</li><li>Strong communication, sales and problem-solving skills.</li><li>Comfortable using digital tools and technology.</li><li>Customer-oriented, target-driven and able to work in a fast-paced environment.</li></ul> What We Offer<ul><li>100% Remote position within mainland Portugal.</li><li>Permanent contract after 6 months.</li><li>Rotating schedule, Monday to Sunday, between 7:00 AM and 9:00 PM (8-hour shifts).</li><li>Paid training and full onboarding.</li><li>Private health insurance.</li><li>Career development and internal growth opportunities.</li><li>International and multicultural work environment.</li></ul> Salary &amp; Benefits<ul><li>Base Salary: &#x20AC;920</li><li>Language Allowance: &#x20AC;250</li><li>Performance Bonus: up to &#x20AC;360</li><li>Assiduity Allowance: &#x20AC;110</li><li>Flex Work Allowance: &#x20AC;60</li><li>Meal Allowance: &#x20AC;10.20 per working day</li></ul> Why Join Us? <ul><li>Work from home anywhere in mainland Portugal.</li><li>Join a stable, international project with long-term career opportunities.</li><li>Receive continuous training, coaching and professional development.</li><li>Be part of a dynamic team where technical support and sales go hand in hand.</li></ul> Ready for your next challenge? We&apos;d love to hear from you. Apply today!

French Technical Support Advisor - Work From Home, Portugal

What You&apos;ll Be Doing You&apos;ll be part of a retention team , meaning customers come to you. Your mission is to understand why they want to leave, offer the right solution, and turn a potential cancellation into a positive experience. You&apos;ll also spot opportunities to recommend services that genuinely add value. <ul><li>Handle inbound calls in Italian from customers considering cancellation</li><li>Find solutions, offer alternatives, and build loyalty</li><li>Advise on products, promotions, and exclusive offers</li><li>Upsell and cross-sell where it makes sense</li><li>Hit quality and performance targets </li></ul>What We&apos;re Looking For <ul><li>Fluent Italian (mandatory) + good English</li><li>Experience in customer service or call center (preferred, not required)</li><li>Good communicator, solution-oriented, calm under pressure</li><li>Reliable, punctual, and comfortable with basic computer tools </li></ul>The package Base salary &#x20AC;920 gross/month Performance bonus up to &#x20AC;360 gross/month Language allowance (IT+EN) &#x20AC;250 gross/month Meal allowance &#x20AC;10.20 net/day Assiduity allowance &#x20AC;110 gross/month Flex work allowance &#x20AC;60 net/month Why this role? This isn&apos;t just another call center job. It&apos;s a stable, well-paid international opportunity where your language is your biggest asset - and it&apos;s rewarded accordingly. Permanent contract, remote setup, real career progression, and a team that&apos;s built to grow. If you&apos;re fluent in Italian and ready to take the next step, we&apos;d love to talk. Apply now By applying, you consent to your CV and personal data being shared with our client for recruitment purposes, in accordance with GDPR. Skills: italian,sales,english,customer service

Technical Support Advisor with Italian - Remote Portugal

Are you fluent in German and looking for a remote opportunity in Portugal?Join an international team where you&apos;ll support customers through phone, email and chat, helping them with account, billing, service and technical enquiries while delivering an outstanding customer experience. What You&apos;ll Do<ul><li>Provide support to German-speaking customers via phone, email and chat.</li><li>Assist with account, billing and service-related enquiries.</li><li>Troubleshoot customer issues and find effective solutions.</li><li>Guide customers through products and platform features.</li><li>Escalate complex cases when needed.</li><li>Deliver a professional and customer-focused experience in every interaction.</li></ul> What We&apos;re Looking For<ul><li>Fluent German and English (minimum C2).</li><li>Previous experience in Customer Support or a Contact Centre is a plus.</li><li>Excellent communication and problem-solving skills.</li><li>Comfortable using digital tools and technology.</li><li>Customer-oriented, proactive and able to work in a fast-paced environment.</li></ul> What We Offer<ul><li>100% Remote position within mainland Portugal.</li><li>Permanent contract after 6 months.</li><li>Monday to Friday schedule.</li><li>8-hour rotating shifts.</li><li>Paid training and full onboarding.</li><li>Private health insurance.</li><li>Career development and internal growth opportunities.</li><li>International and multicultural work environment.</li></ul> Salary &amp; Benefits<ul><li>Base Salary: &#x20AC;920</li><li>Language Allowance: &#x20AC;500</li><li>Performance Bonus: up to &#x20AC;360</li><li>Assiduity Allowance: &#x20AC;110</li><li>Flex Work Allowance: &#x20AC;60</li><li>Multiskill bonus: &#x20AC;150</li><li>Meal Allowance: &#x20AC;10.20 per working day</li></ul> Why Join Us?<ul><li>Work from home anywhere in mainland Portugal.</li><li>Be part of an international and supportive team.</li><li>Build your career with a stable, long-term project.</li><li>Receive continuous training, coaching and development opportunities.</li></ul> Ready for your next challenge? We&apos;d love to hear from you. Apply today!This version is more dynamic, easier to read on LinkedIn and highlights the salary package early, which tends to increase applications.

German Customer Service Representative - Work From Home, Portugal

Our existing team is growing rapidly and is being strategically expanded Together, we are continuing to build out our modern premium service, supporting our customers 24/7 personally and digitally by phone, email, and video What makes your role special: you&apos;re not just there for our customers when something goes wrong You support them even before pick-up during preboarding, guide them safely through the next steps, and stay by their side until they&apos;re finally in the car and ready to go You combine personal service with digital solutions, modern technology, and real room to make an impact &#x2014; and you&apos;ll become part of a team that continues to grow through its expertise and energy Your highlight you turn a reservation into a smooth start into mobility YOUR ROLE AT SIXT <ul><li>You support our customers by phone, email, and video, around the clock, 24/7</li><li>You guide customers through the entire pick-up process &#x2014; from verification and digital pick-up through to the start of their journey &#x2014; ensuring everything runs smoothly</li><li>You are close to the customer in video calls, explain processes in an understandable way, and provide reassurance, especially when digital workflows raise questions</li><li>You answer questions related to reservations, rentals, and pick-ups, and assist with finalizing bookings</li><li>You review customer data and quickly find solutions when information is missing or something needs to be clarified</li><li>You work internationally and, together with SIXT stations in various countries, ensure that our customers get on the road without detours</li><li>You recommend suitable products and services, making the rental experience even better </li></ul> YOUR SKILLS MATTER <ul><li>Customer Orientation &#x2014; You quickly identify needs and issues, think one step ahead, and reliably guide customers through to a solution</li><li>Language Skills &#x2014; You speak fluent German, English, and Spanish</li><li>Communication Skills &#x2014; You can explain complex processes in simple terms, present yourself confidently and authentically in video calls, and find the right tone even in challenging situations</li><li>Digital Affinity &#x2014; You naturally use modern tools (including video calling), digital processes, and technical solutions in your daily work</li><li>Flexibility &#x2014; You feel comfortable in a dynamic environment and are willing to work in a 24/7 shift model including weekends and public holidays</li><li>Teamwork &#x2014; You enjoy collaborating with international colleagues and teams across borders</li><li>Sales Instinct &#x2014; You recognize relevant additional needs and can convincingly recommend suitable products and services </li></ul>WHAT WE OFFER <ul><li>Customer Orientation &#x2014; You quickly identify needs and issues, think one step ahead, and reliably guide customers through to a solution</li><li>Permanent Contract (Contrato Indefinido) A stable project with opportunities for progression</li><li>AI at your fingertips From day one, you&apos;ll have access to Claude by Anthropic and SIXTgpt, SIXT&apos;s own AI platform, to supercharge your work We invest in every team member&apos;s AI journey encouraging experimentation, building knowledge, and making sure you&apos;re ahead of the curve</li><li>Attractive Salary and Professional Growth Opportunities Professional development opportunities in an international environment Salary: &#x20AC;22,800 gross per year (12 payments) plus &#x20AC;60 telework allowance, and a 30% night shift premium for hours 22:00h&#x2013;06:00h</li><li>Flexible Remote Work Model You can work from anywhere in Spain</li><li>Work-Life Balance Enjoy a day off for your birthday and additional vacation days for your anniversary at SIXT</li><li>Flexible Compensation Benefit from private health insurance, childcare support, and/or a restaurant card</li><li>Exclusive Employee Benefits Discounts for family and friends on SIXT rentals, as well as offers on hotels, stores, Gympass, business schools, and more </li></ul> About us: We are a globally leading mobility service provider with a revenue of &#x20AC;4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Customer Care Agent – Digital Branch Global (m/f/d) Bilingual (German, English & Spanish)

Lead CS Agent | Samako At Samako, we believe a clean home creates a clear mind. We&#x2019;re a fast-growing Dutch DTC brand building beautifully designed cleaning products and scaling internationally.We&#x2019;re looking for a Lead CS Agent to take ownership of the day-to-day quality and performance of our customer support team. This is a full-time, fully remote role. What you&#x2019;ll do <ul><li>Handle complex and escalated customer cases</li><li>Support, guide, and coach CS agents</li><li>Monitor ticket quality, response times, and CS KPIs</li><li>Train and onboard new team members</li><li>Maintain a consistently high customer experience</li><li>Improve CS processes, SOPs, and workflows</li><li>Identify recurring customer issues and drive solutions</li><li>Take ownership of urgent and high-priority cases</li></ul> What we&#x2019;re looking for <ul><li>Previous customer service experience, ideally in e-commerce</li><li>Fluent Dutch and English &#x2014; Dutch is a must</li><li>Strong communication, empathy, and problem-solving skills</li><li>Experience with tools such as Gorgias, Shopify, Bol, or Amazon is a plus</li><li>Strong organizational skills and attention to detail</li><li>Experience supporting or training other CS agents is a strong plus</li><li>Proactive, independent, and ownership-driven mindset</li><li>Availability for 40 hours/week, Monday&#x2013;Friday</li></ul> Why Samako?&#x1F680; Fast-growing international DTC brand&#x1F30D; Fully remote team&#x1F4A1; Real ownership and freedom to make an impact&#x1F4C8; Clear growth opportunities&#x1F4DA; Budget for books and work-related courses&#x1F3D6;&#xFE0F; 20 paid vacation days&#x1F4B0; Annual performance-based salary reviews You&#x2019;ll succeed at Samako if you take ownership, communicate clearly, move fast, keep high standards, and are always looking for ways to improve. If this sounds like you, apply here: https://forms.clickup.com/9012569492/f/8ck1tcm-39232/LI7S3ZOD5DOHFO8FQ0

Lead CS Agent

In 2017, Belkins started as an appointment-setting agency with just one service offering. Fast-forward to today, and we&apos;ve transformed into Belkins Group &#x2014; a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries. For seven years running, we&#x2019;ve been the top appointment-setting agency, achieving amazing results across 50+ industries worldwide. Our results speak for themselves: with over 1,000 clients and a global portfolio, we&#x2019;ve set up more than 200,000 appointments, delivering a $10 return for every $1 spent. We&#x2019;re experts in B2B appointment setting, providing essential services for companies ready to take their growth to the next level. By diving deep into lead research and using customized, omnichannel strategies, we turn opportunities into real success. Joining Belkins means signing up for a journey of unstoppable growth and success, driven by curiosity, dedication, and a commitment to excellence. We are looking for a results-driven SDR to join our intake pod - the team that runs new clients through their first three months at Belkins. Each pod is built around an Account Strategist who owns client strategy through the pilot, supported by a Delivery Lead, Content Strategist, Researcher, and Email Deliverability Specialist. This structure means the technical side of outreach is handled for you - your focus is on calling and converting prospect responses into booked appointments. You will work across multiple pilot-stage client projects at once (typically 3-4), running high-volume cold calling via power dialer and personally managing all replies from automated email and LinkedIn campaigns. Because every account is brand new, the meetings you book in the first weeks carry extra weight - they&apos;re often a client&apos;s first real proof that the engagement is working. Things You&#x2019;ll Be Doing: Cold Calling <ul><li>Running outbound calling campaigns via power dialer (Koncert) across multiple (3-4) pilot-stage client projects at once - every account brand-new, so there&apos;s no history to lean on and no slow ramp-up;</li><li>Handling objections live, on the call, and steering each conversation toward a booked appointment, not just working through a script;</li><li>Tracking connect rate and call-to-meeting conversion, flagging performance issues to your Account Strategist before they become a pattern - with only three months on the clock, a slow week can&apos;t go unnoticed </li></ul>Reply Handling &#x2014; Email &amp; LinkedIn <ul><li>Personally owning every reply that comes in from automated email (Reply.io / Inbox AI) and LinkedIn (Expandi) campaigns -responding within 4-8 working hours, handling objections in writing, and nurturing prospects until they convert into confirmed meetings;</li><li>Scheduling appointments and sharing meeting details with the team via Slack </li></ul>Campaign Oversight &amp; Reporting <ul><li>Monitoring key metrics across every project - connect rate, reply rate, conversion rate - as your own numbers, not someone else&apos;s dashboard</li><li>Feeding structured feedback to Research, Content, and EDS so lead quality and messaging actually improve, not just flagging that something isn&apos;t working</li><li>Keeping CRM hygiene tight in HubSpot and sharing a weekly recap your Account Strategist can actually use </li></ul>What You Bring: <ul><li>2+ years of outbound SDR experience with a strong cold calling background;</li><li>Fluent English - written and spoken - comfortable working across US and European time zones;</li><li>Metrics-driven: you track your dials, connect rates, and conversion numbers and know how to improve them;</li><li>Strong objection handling and a consistent track record of landing next steps;</li><li>Comfortable working brand-new accounts with no track record yet, and able to manage multiple pilot-stage client projects in parallel without losing quality or pace;</li><li>Reliable CRM hygiene and disciplined follow-up across all open threads;</li><li>Self-starting and proactive - you hold your pace without needing external pressure </li></ul>How We Hire: <ul><li>Recruiter Interview (:30 minutes) &#x2014; with Yuliia or Inna</li><li>Practical Task (:60-90 minutes) &#x2014; a written exercise covering outbound thinking, objection handling, and lead prioritization</li><li>Hiring Manager Interview (:45-60 minutes) &#x2014; a conversation with the SDR Enablement Manager covering the details of your work, performance analytics, and a live cold-call roleplay</li><li>Final Interview (:60 minutes) &#x2014; with the Managing Director and HR Business Partner to assess company fit and explore your values and working style</li><li>Offer &amp; Onboarding &#x2014; if it&apos;s a yes, we move fast</li><li>We may use AI tools to support parts of the hiring process. Final decisions are made by humans. Contact us for information on data processing </li></ul>At Belkins, we care deeply about our team members, and we prove it through: Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise. Remote-First Flexibility: We&#x2019;ve transitioned to a fully remote environment so you can work where you&apos;re most productive. Our flexible hours help you stay agile and focused. Professional Growth: We&#x2019;re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp. Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being. Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs. Global Sync: We align with U.S. holidays to keep our global teams in sync. Memorable Team Experiences: Work hard, play hard &#x2014; even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Sales Development Representative (Intake Pod)

Everbridge, a global provider of critical communications and enterprise safety solutions, is seeking a Global Assist Specialist to join our team in Hungary. This remote, home-based position can be located anywhere in Hungary. We are a technology-driven company specializing in business resilience and critical event management solutions. Among our services, we provide 24/7/365 global assistance to the expatriate and business-traveling employees of our clients. As a Global Assist Specialist , you will report to the Lead Global Assist Specialist and play a vital role in managing initial incident reports, coordinating resource dispatch, handling emergencies, and ensuring effective communication. This role involves approximately 14 shifts over a 4-week period, divided into 7 day shifts and 7 night shifts. Day shifts run from 6:00 AM to 6:00 PM, while night shifts are from 6:00 PM to 6:00 AM. To recognize your commitment during night shifts, we offer a night shift allowance (15% per hour). What you&apos;ll do: <ul><li>Provide initial response and assistance to client situations worldwide</li><li>Collaborate with client stakeholders and manage case lifecycle</li><li>Record incident/case details in our Case Management System</li><li>Understand client emergency procedures</li><li>Coordinate medical treatment and security with clinical team and partners</li><li>Collaborate with internal partners on Mass Communications Platforms</li><li>Use case management system and Microsoft Office for data administration</li><li>Contribute to process and procedure development in line with client requirements</li><li>Attend regular team meetings and ensure effective handover/feedback</li><li>Escalate issues, risks, and ideas when necessary</li><li>Provide support to Intelligence team and other duties as requested </li></ul>What you&apos;ll bring: <ul><li>Experience in emergency response, customer service, or call center environment</li><li>Good communication, interpersonal, and administrative skills, including fluency in English (verbal and written)</li><li>Ability to work under pressure and manage multiple tasks simultaneously</li><li>Problem-solving and critical thinking abilities</li><li>Empathy, professionalism, and calmness in stressful situations</li><li>Flexibility to adapt to changing needs and priorities</li><li>Self-motivation and proactive approach to work</li><li>Proficiency in MS Office and willingness to learn new systems</li><li>Excellent customer service skills</li><li>Availability to work flexible hours including days, nights, weekends, and holidays </li></ul>Why Everbridge: We value our team members and offer an attractive salary package alongside a range of exceptional benefits, including: <ul><li> Comprehensive healthcare coverage to ensure your well-being</li><li> Life &amp; Total Permanent Disability Insurance to protect you and your loved ones</li><li> Cafeteria plan </li></ul>We believe in taking care of our team members, personally and professionally, and are dedicated to providing a supportive and rewarding work environment. Join us in our mission to ensure the safety and security of individuals and organizations across the globe. About Everbridge Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover from critical events. In an unpredictable world, resilient organizations protect their people and operations, adapt under pressure, and return to productivity faster. Our Critical Event Management (CEM) technology combines intelligent automation with comprehensive risk intelligence to help organizations strengthen resilience, keep people safe, and maintain operations. Learn more at everbridge.com, explore the Everbridge blog, and connect with us on social media. Equal Employment Opportunity Everbridge is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, creed, religion, national origin, ancestry, age, sex, pregnancy, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law. Employment Practices Everbridge does not require or administer lie detector (polygraph) tests as a condition of employment or continued employment. In Massachusetts, it is unlawful to require or administer a lie detector test as a condition of employment or continued employment. Employers who violate this law may be subject to criminal penalties and civil liability. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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