**About** Wat ga je doen: / Wat ga je doen? Wil je graag breed inzetbaar zijn en snel groeien ? Dat kan als Systeembeheerder bij Co-Sourcing! Wij leveren systeembeheerdiensten, remote en op locatie . Dit doen we vanuit een team, maar ook individueel op opdracht bij de klant. Aan onze 50+ MKB-klanten bieden wij een tweedelijns servicedesk met remote monitoring oplossing en regelmatig beveiligingsadvies. Bij ons kom je met alles in aanraking: klassiek serverbeheer , cloud beheer , networking , soms zelfs een stukje werkplekbeheer – you name it, we do it. En als we het nog niet doen en jij denkt dat het wel zou moeten voel je dan vrij om ons te vertellen hoe jij denkt dat het zit. Met jouw collega’s assisteer je onze klanten bij het beheer van hun omgevingen. Je onderhoudt en beheert, maar geeft ook advies en je staat nooit alleen: de rest van het team fungeert als vraagbaak en achtervang. Doordat je bij meerdere klanten over de vloer komt leer je veel verschillende oplossingen en technieken kennen, en bij ons krijg je veel vrijheid en ondersteuning in het regisseren van jouw eigen oplossingen voor klanten. Samen met communicatieve en hulpvaardige beheerders ben jij de schakel tussen de klant en OGD . Let op, dit is geen saaie baan veilig op kantoor: je moet het leuk vinden om in contact te staan met de klant en mee te denken over hoe jij hun IT verbetert. Dat betekent proactief de klant en de gebruikers opzoeken . Je spot ook samen met jouw teamleider en accountmanagement kansen om de dienstverlening uit te breiden zodat OGD de klant nog beter kan helpen. Daarnaast kun je meedenken en meewerken aan functionele oplossingen voor al onze klanten en je steentje bijdragen aan dienstontwikkeling. **Vereisten** / Wat neem je mee? ~1 tot 2 jaar aantoonbare systeembeheer ervaring; ~ servicedeskervaring: werken met ITIL en SMART documenten; ~ certificeringen op het vlak van Azure/Microsoft 365, of de wil deze te behalen; ~ een rijbewijs of de bereidheid om te reizen. ~ een goede beheersing van de Nederlandse taal (mondeling en schriftelijk); ~ minimaal een hbo achtergrond ( de enige echte harde eis ). / Wat krijg je van ons? ~ een salaris dat op kan lopen tot €4.800,- euro per maand (afhankelijk van je kennis en ervaring); ~ een jaarcontract en de intentie om dit na een jaar te verlengen voor onbepaalde tijd; ~ alle perks die horen bij een van de populairste ict-werkgevers van 2024 (aldus Computable) ; ~26 vakantiedagen op basis van een werkweek van 40 uur; ~ een pensioenregeling en reiskostenvergoeding; ~ een NS Business Card voor woon-werk verkeer (2e klas); ~ een goede werk-privé balans en de mogelijkheid om hybride te werken; ~ vele opleidings- (zowel intern als extern) en doorgroeimogelijkheden; ~ vele activiteiten zoals (bord)spelavonden en ons jaarlijkse festival: Technival; ~ een MVO-bewuste organisatie met toffe initiatieven en oog voor diversiteit (lees hier over MVO & over diversiteit); ~ een overzicht van alle arbeidsvoorwaarden kun je hier vinden. Nice-to-have skills

*   Azure
*   ITIL
*   Delft, South Holland

Work experience

*   Systems Administrator

Languages

*   English

Systeembeheerder (remote)

Du willst Deine Linux Expertise in spannenden Projekten mit gesellschaftlichem Mehrwert einsetzen? Dann haben wir genau das Richtige für Dich! Wir bieten Dir ein dynamisches, remote arbeitendes Team und ein innovatives Umfeld, in dem Du Deine Fähigkeiten gezielt weiterentwickeln kannst. 

In Deiner Rolle kümmerst Du Dich um die Betreuung und Weiterentwicklung einer komplexen Linux Infrastruktur im öffentlichen Dienst. Ein zentrales Projekt ist der Aufbau und Betrieb einer modernen SIEM-Umgebung. Ein Bereich, in dem Du Deine Security-Expertise gezielt einbringen kannst. Ergänzend dazu kümmerst Du Dich um die Implementierung und Betreuung von Monitoring Tools wie Icinga, Checkmk oder Grafana, sowie die lückenlose Dokumentation.  

Das ist zu tun: 

*   Linux Administration
*   Technische Umsetzung von Best-Practices für die Betriebssystem-Härtung
*   Management und technische Absicherung von Schnittstellen
*   Management und technische Absicherung von privilegierten Accounts
*   Usermanagement
*   Patchmanagement
*   Technische Umsetzung von Monitoring-/Logging-/Threat Detection-/Auditing-Aktivitäten
*   Verschlüsselung
*   Autorisierung
*   Authentifizierung
*   Identifikation bestehender Sicherheitsrisiken und Schwachstellen, sowie die Bewertung der Verwundbarkeiten und Erstellung von Handlungsempfehlungen zur Behebung
*   Sichtung der vorhandenen Dokumentation im Rahmen der Überprüfung
*   Durchführung von Workshops und Systemprüfungen mit relevanten Ansprechpartnern zur Identifizierung von Schwachstellen in sicherheitsrelevanten Themen
*   Systematische Dokumentation (technisch und prozessual) inkl. Risikoeinschätzung und Handlungsempfehlungen
*   Teilnahme an regelmäßigen Abstimmungen zum Status
*   Vorstellung und Detailerläuterung der Berichtsergebnisse sowie ggf. Nachbereitung der Auditergebnisse

Dein Profil:

*   ITIL-Kenntnisse im Incident-, Change- und Release-Management
*   Tiefgreifende Kenntnisse von Monitoring-Tools wie Grafana, Icinga oder Checkmk
*   Tiefgreifende Kenntnisse im Bereich SIEM und Erfahrung mit Tools wie Splunk oder Graylog
*   Sehr gute Kenntnisse in Linux (SLES)
*   Sicherer Umgang mit GIT
*   Sicherer Umgang mit Puppet
*   Ein abgeschlossenes Hochschulstudium (vorzugsweise Informatik), eine IT-Ausbildung oder eine vergleichbare Qualifikation
*   Mindestens 2 Jahre Berufserfahrung in der Administration von Linux-Systemen und Linux-basierten Infrastrukturen
*   Sehr gute Deutschkenntnisse auf muttersprachlichem Niveau

Linux Systemadmin & Security - Enthusiast? - Remote bei Rhainblick

🚨 ATTENTION! YOUR CV WILL BE AUTOMATICALLY REJECTED IF YOU DO NOT MEET ALL OF THE FOLLOWING REQUIREMENTS:

✅ Born in Europe

✅ Hold European Union Citizenship

✅ Currently reside in a European country

All three conditions are mandatory for this position.

**Please do not apply if you do not fully meet all of them.**

IT means everything to us!

At TH3RA, we deliver IT solutions that empower global businesses to achieve their digital ambitions. With deep expertise and a commitment to excellence, we support clients across industries in building resilient, scalable, and secure infrastructures.

We are URGENTLY hiring a Network Engineer ACI Specialist

💼 Start date: May/June 2025

_🌍_ Location: Remote

_🔁_ Long-term project – 12 months minimum period

We are URGENTLY searching for candidates as **Converged Cloud Senior Network Engineer DevOps** with experience in Cisco ACI, VXLAN, EVPN, BGP, MPBGP, HSRP, VRRP, OSPF, ISIS, VLAN, VRF technologies.

**RESPONSIBILITIES:**

*   Project Engineering – Provide support during and after project implementation, including troubleshooting issues, 
*   Incident management – Managing the L3 level of incident escalation beyond the help desk and Tier 2 support as last stop shop for customer incidents (Tier 3 support), 
*   Change management – Supporting change planning and automated or manual execution where necessary, 
*   Problem management – Root Cause investigation from a technology point of view, and the execution of corrective and preventative measures that arise from RCAs, 
*   Performance & capacity management – monitor performance and capacity of the network against SLA target levels and trigger necessary activities proactively, 
*   Monitoring/Observability – respond to alerts/tickets, 
*   Release & Lifecycle management – perform software or hardware upgrades as required, 
*   Knowledge Management – maintain documentation and contribute to the improvement of the internal knowledge base, 
*   Contribute to continuous improvement efforts. 

**REQUIREMENTS:Experience** 

👉Minimum 4-6 years of data center network infrastructure experience 

**Technical Skills:**

👉Solid understanding of the TCP/IP protocol suite, 

👉Ability to implement, administer, and troubleshoot network infrastructure devices 

👉Solid Experience in supporting switching & routing fabrics, firewalls, routers, switches and load balancers, 

👉Strong knowledge across vendor network operating systems (e.g. IOS-XE, NXOS, IOS-XR, eOS, ), 

👉Strong knowledge of data center network technologies (Cisco ACI, VXLAN, EVPN, BGP, MPBGP, HSRP, VRRP, OSPF, ISIS, VLAN, VRF, etc.) 

👉Experience with network automation (Ansible, Python or other scripting languages), 

👉Experience with GitHub, Ansible, Grafana, Prometheus. 

**Other Skills:** 

👉Strong analytical and problem-solving skills, 

👉Knowledge of DevOps and Agile methodology, 

👉Self-starter, able to work independently but comfortable working in a team environment, 

👉Strong verbal and written communication skills, Command of the English language  

Are you ready to take on the challenge?

Come and speak to us! You will not regret it!

You can apply here or send your resume to: jobs@th3ra.com with the subject: **ACINE07**

(English CV please)

Thank you! We are waiting for you!

Network Engineer with ACI Fabric skills

**Queremos fazer diferente com o essencial.**

Apostamos numa estratégia de corporativismo sustentável. Acreditamos que o sucesso se baseia na construção de uma equipa centrada no bem-estar coletivo, no desenvolvimento pessoal e profissional, e assente numa filosofia de trabalho que potencie a gestão saudável das nossas vidas. _Work-life balance, beginner’s mind_ e _community involvement_ são a nossa identidade, os nossos fundamentos e a nossa cultura.

**_O que precisas para te juntares a nós:_**

\- Experiência em Suporte de IT (1ª/2ª Linha).

\- Conhecimentos de ferramentas de BI (PowerBI, Tableau, Qlik...).

\- Inglês nível B2 ou superior.

**_O que temos para te oferecer:_\- Gestão de Talento personalizada.** Valorizamos e privilegiamos um acompanhamento próximo e regular, somos uma equipa desde o primeiro dia.

**\- Pacote de benefícios amplo e flexível.** Seguro de saúde, seguro de vida e acidentes pessoais, descontos e benefícios, plano de telecomunicações e muito mais.

**\- Apostamos na formação e na tua carreira.** Formação certificada, plataformas de formação _online_, centro de exames _Pearson VUE_... Apostamos em ti!

**\- Sustentabilidade e envolvimento comunitário.** Queremos dar significado ao nosso trabalho e investir num projeto de consultoria inclusivo. Para isso, precisamos da tua ajuda.

Senioridade: Junior/Mid/Senior

Idiomas: Inglês

Local: Remote, Portugal

**_team.it, back to basics!_**

Juntas-te a nós?

_Na Team IT defendemos a igualdade e valorizamos a diversidade._

_Criamos um ambiente seguro, diversificado e onde as oportunidades são iguais para todos!_

_Não discriminamos com base em idade, etnia, orientação sexual, género, deficiência ou qualquer fator que não seja o mérito._

_Todas as candidaturas com competências para o cargo são bem-vindas!_

IT Support e BI

**Technical Support - Night Shift - RemoteAbout the Company**

Join a cutting-edge, fully remote technology company on a mission to transform IT helpdesk services for organisations around the world. This is a business built around innovation, collaboration, and redefining what great support looks like. With a growing international customer base and a commitment to exceptional service, this is an exciting opportunity to be part of something new, fast-paced, and forward-thinking.

**About the Position**

We’re hiring a **Night Shift IT Helpdesk Analyst** to provide expert technical support to a global customer base. This fully remote role is based in Ireland and requires availability during **night shift hours (approx. 12am–8am)**, including participation in a weekend rotation. You'll be the first point of contact for end-users, troubleshooting a variety of technical issues, and ensuring efficient, high-quality resolutions.

This isn’t just about fixing problems—it’s about delivering exceptional service, building trust with customers, and contributing to the continuous improvement of support processes.

**Key Responsibilities**

*   Deliver prompt and professional technical support across a range of systems and tools.
*   Diagnose and resolve IT issues for customers with clarity and care.
*   Use platforms such as Jira, ServiceNow, or FreshDesk to manage and document support tickets.
*   Collaborate with other analysts and internal teams to improve service delivery.
*   Communicate clearly with both technical and non-technical users.
*   Operate as part of a night shift team, including weekend shifts on a rotating basis.
*   Identify opportunities for automation and improved workflows.

**Experience/Requirements**

*   Hands-on experience supporting both **Windows and macOS** environments, with the ability to troubleshoot common system-level issues.
*   Confident working with **cloud-based productivity platforms**, including email, file sharing, and collaboration tools.
*   Comfortable using and navigating **IT ticketing or helpdesk systems** to manage, document, and resolve user issues.
*   A solid grasp of **basic networking concepts**, such as connectivity, DNS, and troubleshooting internet-related problems.
*   Knowledge of **user access and permissions management**, including secure login practices and account setup processes.
*   Exposure to **mobile device configuration and management tools** is beneficial, though not essential.

**Soft Skills:**

*   A strong sense of **empathy and patience**, with the ability to truly listen and understand the customer’s perspective.
*   Naturally **customer-focused**, driven by the desire to help others and deliver a positive experience every time.
*   Clear and confident communicator, able to explain technical concepts in simple, human terms.
*   Calm under pressure, with a level-headed approach to solving problems, even in fast-paced or high-volume environments.
*   Self-motivated and curious, with a **genuine enthusiasm for technology** and a willingness to continuously improve.
*   Collaborative by nature, working well with teammates and other departments to find the right solution.
*   Skilled at organising tasks, setting priorities, and following through — especially when juggling multiple issues at once.

**Remuneration Package**

*   Excellent package - Salary €
*   Additional 20% shift allowance
*   Stock options
*   Healthcare
*   Fully remote
*   Clear Career Path

**Contact**

Keith O'Loughlin - k.oloughlin@brightwater.ie

Technical Support - Night Shift - Remote

**IT HelpdeskPermanent – Fully remote from anywhere in Ireland.Please note that this role is a permanent night shift. It has a very good salary and excellent benefits.About the Company**

A leading US IT company operating in Ireland require a number of IT support specialists to serve their varied customer base. This is an excellent opportunity to join a growing company with an excellent market reputation.

**About the Position**

We are seeking a reliable and technically skilled IT Helpdesk Technical Specialist to join our night shift support team. In this role, you’ll provide direct, hands-on support to end users, working collaboratively with IT teams and internal stakeholders to resolve issues efficiently and maintain high service standards. Your ability to diagnose problems, communicate clearly, and contribute to continuous improvement will be essential.

**The Role**

Key Responsibilities

*   Deliver prompt and effective technical support to end users
*   Troubleshoot and resolve technical issues across operating systems, applications, and networks
*   Maintain accurate records in ticketing systems such as Jira, ServiceNow, or FreshDesk
*   Collaborate with internal teams to enhance IT processes and automate workflows
*   Working a night shift pattern covering 5 nights per week which may include weekends.

**The CandidateRequired Knowledge:**

*   Productivity Tools: Support experience with Google Workspace, Microsoft 365, and Slack
*   Operating Systems: Proficient in troubleshooting both Windows and macOS
*   Helpdesk Software: Familiarity with Jira, ServiceNow, or FreshDesk
*   Identity & Access Management: Understanding of access control and user provisioning
*   Networking: Basic knowledge of network protocols and common connectivity issues

**Nice to Have:**

*   Mobile Device Management (MDM): Exposure to platforms such as JAMF or Intune, with the ability to self-learn where needed

**Non-Technical Skills**

*   Excellent communication skills, both verbal and written
*   Patient, professional, and customer-focused in all interactions
*   Strong ability to prioritise tasks and make decisions under pressure
*   Effective at collaborating across departments to drive issue resolution
*   Quick to learn and apply new tools or technologies

**Experience & Education**

*   Minimum of 2 years' experience in an IT support/helpdesk environment
*   Relevant certifications (e.g., CompTIA A+, ITIL, Microsoft, or Google certifications) are a plus

**Remuneration PackageWhat’s on Offer**

*   A very strong salary plus generous shift allowance
*   Opportunity to work in a fast-paced environment where your contributions make a direct impact
*   Gain hands-on experience with a wide range of technologies and IT systems
*   Work in a collaborative, supportive culture with continuous learning opportunities
*   Contribute to improving and automating IT support processes

Interested in providing top-tier support and driving continuous IT improvement? Apply now and be part of a dedicated team that values problem-solving, collaboration, and innovation.

**Contact**

Please contact Derek Smyth on 01 5927861 or email or simply click the apply button.

Information Technology Help Desk

**Client Service Desk Mitarbeiter (m/w/d)Standort:** 5 Niederlassung in Österreich – Remote möglich

**Anstellungsart:** Festanstellung, Vollzeit

**Über das Unternehmen:**

Unser Kunde ist ein dynamisches IT-Dienstleistungsunternehmen, das seit über einem Jahrzehnt KMUs und internationale Konzerne bei der Umsetzung moderner IT-Lösungen unterstützt. Mit einem hohen Anspruch an Professionalität und Teamgeist bietet das Unternehmen spannende Aufgaben in einem modernen Arbeitsumfeld.

**Ihre Aufgaben:**

*   1st- und 2nd-Level-Support
*   Betreuung und Optimierung der IT-Infrastrukturen der Kunden – remote und vor Ort
*   Dokumentation von Supportfällen im Ticketsystem
*   Bearbeitung und Priorisierung von Supportanfragen via Telefon, Ticketsystem und E-Mail

**Ihr Profil:**

*   Abgeschlossene Ausbildung, idealerweise im technischen Bereich
*   Mindestens 2 Jahre Berufserfahrung im 1st- und 2nd-Level-Support
*   Gute Kenntnisse im Bereich Microsoft-Betriebssysteme und Erfahrung mit Ticketsystemen
*   Sehr gute Deutsch- sowie gute Englischkenntnisse
*   Analytisches Denkvermögen und hohe Problemlösungskompetenz

**Das wird geboten:**

*   Attraktive Vergütung mit der Bereitschaft zur Überzahlung je nach Qualifikation und Erfahrung
*   Prämienmodell zusätzlich zum Grundgehalt
*   Flexible Arbeitszeitmodelle inklusive Möglichkeit auf eine 4-Tage-Woche
*   Home-Office-Option
*   Zusammenarbeit mit international tätigen Kunden
*   Firmenwagen, Firmenhandy und Firmennotebook zur privaten Nutzung
*   Vielfältige Mitarbeitervorteile, Aus- und Weiterbildungsmöglichkeiten
*   Regelmäßige Teamevents, Sportveranstaltungen und Firmenausflüge
*   Zusätzliche Benefits wie Firmenrad-Programme und Rabatte im Freizeit- und Technikbereich

**Interessiert?**

Dann freuen wir uns auf Ihre Bewerbung.

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