Lead the relationship and lift the teamWe&#x2019;re looking for an experienced Client Partner to lead complex, high-value client relationships and help strengthen our Client Experience team in Melbourne. You&#x2019;ll move comfortably between the detail of delivery and the bigger commercial picture: resolving a difficult brief or workflow issue one moment, then shaping a growth strategy or negotiating with a C-suite stakeholder the next. You&#x2019;ll own a portfolio of clients, lead the people working across it and be a trusted partner to the Director of Client Experience and the wider leadership team. Alongside our other two Client Partners, you&#x2019;ll help set a positive, accountable tone in the Melbourne office. Our work brings together performance marketing, creative, content, strategy and technology. You&#x2019;ll know how to bring specialists together, make sound calls under pressure and turn strong delivery into lasting client growth. You MUST have agency experience! The roleReporting to the Director of Client Experience, you&#x2019;ll be accountable for client outcomes, portfolio performance, team leadership and the discipline of day-to-day delivery. You&#x2019;ll lead through experience, particularly when a client relationship is under strain or ready to grow.You&#x2019;ll be responsible for:<ul><li>Own senior relationships across a portfolio of complex clients, building trust with day-to-day contacts, decision-makers and executive stakeholders.</li><li>Lead annual and quarterly planning, develop growth roadmaps and connect the details of campaign performance to a clear client strategy.</li><li>Move into the weeds when needed to unblock briefs, delivery, quality or stakeholder issues, then step back to make the right strategic and commercial call.</li><li>Lead challenging client conversations, resolve escalations and negotiate scope, investment, priorities and renewals with senior and C-suite stakeholders.</li><li>Take ownership of revenue, margin, retention and organic growth across your portfolio; identify opportunities to expand the value we create for clients.</li><li>Guide large, multi-channel campaigns and retainers, bringing together strategy, media, creative, content and technology specialists.</li><li>Set clear briefs, roles, milestones and decision points so internal teams and clients understand what is being delivered and when.</li><li>Keep Asana accurate and useful as the source of truth for work across your portfolio; monitor capacity, dependencies, deadlines and risks, and intervene early.</li><li>Turn performance data and client feedback into practical recommendations, persuasive business cases and decisions that improve outcomes.</li><li>Lead and develop Client Executives and Client Managers through clear expectations, regular coaching, useful feedback and hands-on support.</li><li>Work with the other two Client Partners to support leadership, share context and capacity, lift delivery standards and contribute to team morale in the Melbourne office.</li><li>Model calm, accountable leadership through pressure and change, helping the team work through difficult client situations without losing momentum.</li><li>Use AI and other tools thoughtfully to improve scoping, documentation, analysis and delivery without compromising quality or judgment.</li></ul> About youYou&#x2019;ve led demanding client portfolios and teams in an agency, and you know how to create confidence for clients and colleagues when the work gets complex. You combine excellent stakeholder judgment with structured execution.You&#x2019;ll bring:<ul><li>Substantial agency client leadership experience, including ownership of high-value, multi-channel accounts and a proven record of retaining and growing them.</li><li>Exceptional stakeholder management: you can build credibility across a client organisation, read competing priorities and navigate difficult conversations constructively.</li><li>Confidence engaging and negotiating with C-suite stakeholders on strategy, outcomes, investment and commercial trade-offs.</li><li>Proven leadership of client service team members, with evidence of coaching, developing capability, managing performance and sustaining morale.</li><li>The range to inspect the detail of a brief, campaign or workflow, solve the immediate problem and elevate the discussion to strategy and long-term value.</li><li>Experience leading both challenging client relationships and growth clients, using sound judgment to restore confidence or identify new opportunities.</li><li>Strong commercial ownership of revenue, margin, scope, forecasting, retention and portfolio growth.</li><li>A disciplined approach to workflow: confident use of Asana, or deep working knowledge of it, to structure tasks, dependencies, ownership and reporting across multiple accounts.</li><li>Experience across performance marketing, creative, content, strategy and technology, with the ability to bring specialists together effectively.</li><li>A clear understanding of performance data and the ability to make a convincing commercial recommendation from it.</li><li>The presence to support agency leadership and work constructively with peer Client Partners while staying approachable and available to the Melbourne team.</li><li>Curiosity about AI and practical ways to improve how the team works.</li></ul> Experience across property, education or other high-consideration categories is a bonus, as is experience with platforms such as HubSpot, Salesforce, Adobe or Oracle. A degree or diploma in Marketing, Communications, Business, Digital, Economics, PR, Project Management or a related discipline is welcomed. You must have relevant agency experience! Why The Garden?For 15 years, we&#x2019;ve worked with brands navigating complex, high-consideration customer journeys. Today, The Garden brings together strategy, performance, creative, content and technology to help our clients move faster, make smarter marketing decisions and create better customer experiences. At this level, you&#x2019;ll have the scope to shape client direction and the responsibility to help others do their best work. You&#x2019;ll own your portfolio, partner with talented specialists and contribute to how our Client Experience team operates and grows. We&#x2019;re looking for someone who brings experience, sound judgment and generosity as a leader, someone who can raise standards while helping the team feel supported. We work four days a week together from our Collingwood office, with one day working remotely, because we believe some of the best learning, collaboration and problem-solving happens when you&#x2019;re around great people. A little different? Good.Strong teams are built from different perspectives, experiences and ways of thinking.If you&#x2019;ve got the capability and ambition we&#x2019;re looking for but don&#x2019;t tick every box, we&#x2019;d still like to hear from you. Great systems amplifying great people.

Client Partner

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. Drive growth across a portfolio of Enterprise customers in Queensland, managing existing relationships while securing new business opportunities. Working closely with senior executives and cross-functional teams, you will develop and execute strategic account plans, deliver complex technology solutions, and grow customer investment in Optus. Success will be measured through revenue growth, profitability, new business acquisition, customer satisfaction, and increased market share within your territory. What You&#x2019;ll Do <ul><li>Drive new mobile, voice, data, and ICT sales opportunities to achieve and exceed revenue, order, and customer experience targets.</li><li>Build and maintain a strong sales pipeline valued at 3 to 5 times annual targets through proactive business development activities.</li><li>Develop trusted relationships with key customer stakeholders, including senior executives, to grow customer engagement and share of wallet.</li><li>Create and execute territory, account, and opportunity plans that identify growth opportunities and deliver long-term customer value.</li><li>Collaborate with solution specialists and cross-functional teams to design, position, and close complex technology solutions.</li><li>Maintain accurate forecasts, pipeline reporting, and CRM records while ensuring exceptional customer outcomes throughout the sales lifecycle. Provide leadership, mentoring and stakeholder coordination across delivery teams, suppliers and partners, fostering collaboration, capability development and successful customer outcomes. </li></ul>What You Bring <ul><li>Proven success in business-to-business sales within corporate or enterprise environments, with a strong track record of achieving revenue and growth targets.</li><li>Experience building and managing executive-level relationships, with the confidence to engage and influence CIOs, CFOs, CEOs, and other senior stakeholders.</li><li>A consultative sales approach, with the ability to identify customer challenges and deliver tailored technology and business solutions.</li><li>Strong commercial acumen and strategic thinking skills, enabling you to uncover opportunities, develop business cases, and drive long-term account growth.</li><li>Experience developing and executing account plans, opportunity strategies, and sales pipelines to achieve sustainable business outcomes.</li><li>Strong experience managing multifaceted systems, governance requirements and cross-functional workflows to deliver results efficiently and compliantly.</li><li>Relevant experience across sales, customer service, technical, marketing, or finance functions, with tertiary business qualifications viewed favourably. </li></ul>The good stuff&#x2026;. <ul><li>Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners. </li><li>Flexible working arrangements with opportunities to work three days in the office, two days remote or home. </li><li>Competitive leave policies, including additional &apos;Connected&#x2019; days to focus on culture, family, health, community, or whatever&#x2019;s important to you. </li><li>We support growing families with inclusive, carer-neutral paid Parental Leave of up to 16 weeks. </li><li>Direct your own development and build future-ready skills with Optus U&#x2019;s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities. </li><li>Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+). </li><li>Put your wellbeing first with free access to counselling and support services, 24/7 &#x2014; in-person, by phone, SMS, or video. </li></ul>At Optus, we are strengthened by others and that means valuing diversity and saying &#x2018;yes&#x2019; to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email&#x202F;AccessibleRecruitment@optus.com.au&#x202F;or call 1800 309 170. For more information on Diversity, Inclusion &amp; Belonging at Optus, please visit&#x202F;https://www.optus.com.au/about/inclusion-diversity

Account Manager

The Senior Client Partner is accountable for revenue growth and retention across a portfolio of strategic enterprise accounts. The role achieves individual sales targets by developing and executing multi-year, enterprise account strategies in close collaboration with Workday and Cognizant stakeholders to expand footprint, increase share of wallet, and deliver measurable client outcomes. This role is expected to operate as a trusted C-suite adviser &#x2014; building relationships deep and wide across HR and Finance, providing high-level advisory on Workday, digital transformation and AI as part of a consultative, value-led engagement model. Key Responsibilities <ul><li> Achieve or exceed monthly, quarterly, and annual sales targets.</li><li> Drive new business and retention within strategic enterprise accounts; identify and convert cross-sell and up-sell opportunities across HR, Finance and IT portfolios.</li><li> Build and execute enterprise account blueprints and multi-year growth plans to deepen engagement and expand share of wallet.</li><li> Maintain a qualified pipeline at a minimum of 3&#xD7; quota with rigorous stage discipline.</li><li> Lead the precise execution of large, complex, multi-stakeholder enterprise sales cycles (typically &gt;$10M TCV) and ad hoc client initiatives.</li><li> Develop and maintain deep industry expertise relevant to the assigned market segment.</li><li> Proactively establish and sustain C-suite relationships deep and wide across HR, Finance and IT (CHRO, CFO, CIO and their direct reports) within strategic enterprise accounts, positioning Cognizant as the partner of choice for enterprise transformation</li><li> Build brand and credibility as a thought leader and high-level adviser on Workday, digital transformation, AI and industry trends</li><li> Act as a trusted strategic adviser to client executives, shaping their Workday, digital and AI roadmap and connecting business outcomes to Cognizant&apos;s broader capabilities and service offerings</li><li> Maintain and leverage key partnerships with Cognizant Industry, AI, Consulting and Solution Architect leaders, Resource Management, Workday and our alliance partners to bring enterprise-grade transformation propositions to clients</li><li> Key account plans, opportunity/close plans, key contacts, prospecting activities and company background/strategic imperatives recorded in SalesForce</li><li> Manage multiple, concurrent deals cycles maintaining accurate and timely client, pipeline, close plan and forecast data in SalesForce</li><li> Accountable for RFP/RFI deliverables and solution presentations</li><li> Work with the internal presales and delivery teams to develop project estimates that align with client needs and achieve required profit margins</li><li> Negotiate contracts &#x2013; Statement of Work and Master Services Agreement</li><li> Serve as an executive sponsor and escalation point for delivery and commercial matters across the account portfolio </li></ul>Education And Experience Requirements <ul><li> 5+ years of experience in an account management /sales role, selling into an existing mid-market and enterprise client base</li><li> Consistent track record of exceeding sales targets.</li><li> Demonstrated growth within existing accounts, including key-account strategy, partner-led motions, and two-way lead generation.</li><li> Experience building and sustaining C-suite relationships (CHRO, CFO, CIO) deep and wide across multiple enterprise accounts.</li><li> Strategic, solution-selling mindset; ability to link client outcomes to Cognizant&#x2019;s value proposition.</li><li> Strong knowledge of Workday and related domain areas, with the ability to advise C-suite stakeholders at a strategic level on Workday, digital transformation and AI.</li><li> In-depth experience with complex commercial negotiations, including Statements of Work (SOWs).</li><li> Familiarity with consultative selling methodologies and the ERP cloud landscape.</li><li> Ability to navigate a large, matrixed organisation; influence through data-driven, &#x201C;win-as-one&#x201D; collaboration.</li><li> Experience leading multicultural, geographically distributed teams toward common goals.</li><li> Skilled negotiator with senior stakeholders.</li><li> Excellent verbal and written communication skills; confident presenting to executive audiences.</li><li> Strong time management and prioritisation; high commitment to client service.</li><li> Cross-functional strategy development experience.</li><li> Bachelor&#x2019;s degree or equivalent experience.</li><li> Workday experience strongly preferred; practitioner background in HR, Payroll, or Financials ideal. </li></ul>Why Choose Cognizant <ul><li>Entrepreneurial environment that welcomes your ideas</li><li>Opportunity to do great work</li><li>Outreach programs that support communities and tap into your volunteer spirit</li><li>Learning opportunities to help current needs and advancement</li><li>Global operations, with opportunities in North America, Europe and Asia Pacific</li><li>An abundance of Affinity groups to meet your needs </li></ul>Cognizant Core Values <ul><li>Work as One: We think beyond roles, relying on each other&#x2019;s strengths to win as a team.</li><li>Raise the Bar: We always aim for excellence in how we work and what we deliver.</li><li>Dare to Innovate: We push boundaries and take chances to reimagine what&#x2019;s possible.</li><li>Do the Right Thing: We all lead with integrity and always make the ethical choice.</li><li>Own It: We own the outcomes for our company, colleagues, and community. </li></ul>

Senior Account Manager

Job description: At Amplar Health, we&apos;re transforming how healthcare is delivered in Australia. Through in-home care, virtual health services and community-based programs, we&apos;re making healthcare more accessible, connected and personalised for the people who need it most. As part of the Medibank Group, you&apos;ll join a team that&apos;s improving health outcomes, expanding access to care, and helping shape the future of healthcare. This isn&apos;t just a job. This is your career in health, amplified &#xA0;About the role&#xA0;As a&#xA0;Sales Consultant, you&apos;ll be the first point of contact for prospective consumers, families, carers and referral partners enquiring about Amplar Health&apos;s Support at Home services. Acting as a trusted advisor, you will build meaningful relationships, understand each consumer&apos;s circumstances and goals, and guide them through available care and service options.You will play a critical role in converting enquiries into service commencement by helping consumers navigate the aged care landscape, articulating the value of Amplar Health&apos;s services, and ensuring a seamless transition into the intake and onboarding process.Working closely with our intake and concierge teams, you&apos;ll ensure a seamless experience from first contact through to service commencement by:<ul> <li>Building trusted relationships with prospective consumers, carers and families.</li> <li>Understanding consumer needs and guide them through my aged care and how to access support at home</li> <li>Managing and nurture leads through the sales pipeline using CRM and digital tools.</li> <li>Coordinating smooth transitions from enquiry through to intake and onboarding.</li> <li>Delivering a compliant, consumer-first experience while working collaboratively across the business</li> </ul>This is a permanent full-time position offering flexibility to work from home or one of our offices or a combination of both.About YouYou are a customer-focused sales or service professional who enjoys building relationships and helping people navigate important decisions.You&apos;ll ideally have:<ul> <li>Experience in sales, customer service, healthcare, aged care or a related industry</li> <li>Strong communication, relationship-building and active listening skills</li> <li>Experience managing enquiries and pipelines through CRM systems</li> <li>Strong organisational skills and attention to detail</li> <li>A consultative approach and genuine passion for helping people make informed decisions</li> </ul>Learn more about Amplar Health at&#xA0;https://amplarhealth.com.auBe Yourself. &#xA0;Belong HereWe&#x2019;re committed to a workplace where everyone feels safe, supported, and free to be themselves. By embracing diverse perspectives, we challenge the status quo and uncover better ideas. You can confidently bring your whole self&#x2014;because your unique voice is what makes us stronger. We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.Our employee networks create space for connection, advocacy and allyship. We offer flexible ways of working to support inclusion, accessibility and wellbeing.If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we&#x2019;re here to help.&#xA0; You can let us know directly in the application form, or if you&#x2019;d prefer to discuss before applying, please reach out to us careers@medibank.com.au or (03) 8622 5666. Learn more about our commitments and employee stories at https://careers.medibank.com.au/diversity-inclusion/(please copy and paste the URL onto your browser)Amplar Health strongly encourages employees to be immunised against serious diseases. Dependent on your role, you may be asked to declare your vaccination status and/or provide evidence.&#xA0;&#xA0;Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work

Sales Consultant - Support at Home

Overview Senior Overlay Sales Executive, CIC Location: Remote - Australia Work Type: Remote About The Role Hyland is looking for a driven and experienced Senior Overlay Sales Executive to sell our Content Innovation Cloud (CIC) solutions and services to new and existing customers across all industry verticals in APJ. In this role, you will develop and execute a comprehensive sales strategy, partner closely with account executives and solution engineers, and serve as a trusted expert and thought leader for your assigned product portfolio. If you have a passion for enterprise software sales, a deep understanding of the APJ market, and a proven track record of driving year-over-year revenue growth, we&apos;d love to hear from you. Here&apos;s What You&apos;ll Do <ul><li>Develop a comprehensive sales plan and strategy to continuously grow pipeline through partners, user groups, and tradeshows, while communicating accurate, real-time sales forecasting to leadership.</li><li>Enable, coach, and train fellow Hylanders on the CIC offering to best position them for long-term success in generating opportunities across their territories.</li><li>Partner with account executives to identify new opportunities for the CIC portfolio within current customers and prospects, qualifying leads and supporting the full sales cycle from discovery through RFP and close.</li><li>Leverage deep expertise to educate potential customers on the benefits of Hyland&apos;s solutions, serving as a thought leader and collaborating with marketing to develop compelling sales collateral.</li><li>Effectively collaborate with cross-functional teams &#x2014; including product, marketing, and customer success &#x2014; to translate the value of CIC from a customer&apos;s perspective and influence the future product roadmap and adoption strategies.</li><li>Ensure seamless transitions of new prospects from pre-sale through implementation handoff, while actively maintaining CRM records and providing guidance and support to other sales team members. </li></ul>Role Essentials <ul><li>Bachelor&apos;s degree or equivalent experience, with significant experience in an overlay sales capacity or complex, value-based selling environment, and deep knowledge of AI or agentic-led technology solutions.</li><li>Proven year-over-year sales generation success, with proficiency in opportunity management and account planning tools.</li><li>Excellent oral and written communication skills demonstrating a professional demeanor, with the ability to establish rapport, gain trust, and interact with others with discretion and tact.</li><li>Excellent negotiating and influencing skills with the ability to gain consensus across multiple departments and leadership levels, combined with strong collaboration skills across teams.</li><li>Highly organized and experienced at successfully multi-tasking, self-motivated, and able to manage work independently to completion. Up to 50% travel time required. </li></ul>What We&apos;d Like to See <ul><li>Experience selling enterprise AI or agentic-led software solutions in the APJ market, with a strong understanding of regional business culture and buying dynamics.</li><li>Familiarity with Content Innovation Cloud (CIC) solutions or related enterprise content management and intelligent automation platforms.</li><li>Demonstrated ability to build and manage a robust partner ecosystem, including resellers, system integrators, and technology alliances.</li><li>Experience collaborating cross-functionally with marketing, solution engineering, and services teams to drive end-to-end sales cycles.</li><li>Strong executive presence with the ability to deliver compelling presentations and product demonstrations to C-suite and senior stakeholders across diverse APJ markets. </li></ul>About Hyland Hyland is the pioneer of the Content Innovation Cloud&#x2122;, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. &#xA9; Hyland. All rights reserved. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland&apos;s solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland&apos;s platform and services, please visit Hyland.com . #HylandLife Since 1991, it has been Hyland&apos;s mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform . Our employees exude a contagious energy and are passionate about what they do &#x2013; whether it&apos;s helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we&apos;ve grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities . We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them. Equal Opportunity Statement Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.

Latest Remote Jobs in
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Latest Remote Jobs inAustralia·Account Manager

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Latest Remote Jobs in
Australia·Account Manager