Roster option 1 Start dayEnd dayStart timeEnd timeTuesdaySaturday7:00 AM7:30 PM <ul><li>Engaging and inclusive team environment where you can be yourself while delivering a consistently good shopping experience for our customers</li><li>Support in your leadership role through the Store Leadership Pathway providing the next chapter to your career in retail</li><li>But wait, there&#x2019;s more&#x2026;&#x2026;attractive team benefits &amp; perks with brands you&#x2019;ll know and love!</li><li>Remote package </li></ul>About The Role Our Department Manager roles continue to shape your future to an interesting, fulfilling and exciting career at Woolworths Group. Supported by our Store Leadership Pathway, you will be able to develop your leadership skills and department capabilities to lead your department and continue to build your career. Department Managers are responsible for end to end leadership of their department, fostering a connected, flexible and high performing team committed to serving our customers and communities. As a leader who cares, you will play a key role in the day-to-day functions of the department while working closely with the store leadership team and team members to ensure we provide our customers with a great shopping experience and our team with a great place to work. It&apos;s important to us that everyone has the opportunity to reach their full potential and being a Department Manager is the next step for many towards their career in Store Management or Support, for others it&apos;s the opportunity to become an expert in your field - the choice is yours! What You&apos;ll Do As a Customer Service Manager at Woolworths Supermarkets your customer service, communication and planning skills will help to effectively roster your team to work together to reduce queue wait time, improve customer pickup experience, manage tobacco inventory and legal compliance. What You&apos;ll Bring <ul><li>Ability to engage and role model ways to delight our customers through Everyday ACTs - Acknowledge, Care &amp; Thank.</li><li>Make safety a top priority for team and customers by ensuring correct processes are followed in store</li><li>A strong desire to lead department operations providing leadership support to your team on a day to day basis</li><li>An ability to work well with others through collaboration to achieve great outcomes and grow your knowledge</li><li>Awareness of your own leadership style and desire to grow into a future leader</li><li>An appreciation of the value to working across stores to enable a positive entire shopping experience for our customers</li><li>A curious mindset to develop your own skills and capabilities to support you to take the next step in your career </li></ul>What You&apos;ll Experience Our Team Members are at the heart of everything we do and we&#x2019;re always looking for ways to support your career journey and reward great work: <ul><li>Get ready to level up your skills! Opportunities to grow your career through our Stores Leadership Pathway which provides foundational skills through purposeful exposure, experience and learning</li><li>More time for you to conquer your personal life - We understand that flexibility means different things to different people. Let&apos;s discuss what flexibility looks like to you &amp; how we might be able to support you.</li><li>Workplace support which includes 24/7 access to the Sonder App for you and your family</li><li>Paid parental leave for primary caregivers with access to Grace Papers which provides resources on balancing family &amp; work!</li><li>Take time off when you need it - A progressive and competitive leave policy that gives you more space to focus on what truly matters to you </li></ul>Endless possibilities with Woolworths Group We&apos;re a proud part of the Woolworths Group &#x2013; 200,000+ bright minds, passionate hearts and unique perspectives working together connected by a shared Purpose &#x2013; &#x2018;to create better experiences together for a better tomorrow. Here you&#x2019;ll be supported and empowered to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless. Everyone belongs Woolworths Group We believe that diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team&#x2019;s diversity brings to our business, our customers and our communities, and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best self and reach their full potential. We encourage all candidates to apply, please let us know in your application if we can support you with any adjustments in the hiring process. Discover more opportunities with Woolworths Group

Customer Service Manager

Make Every Referral Count as a Customer Support Officer Use your communication, coordination and customer service skills to help connect patients with the right care across Metro South Health. About This Role Your new role: As a Customer Support Officer within Central Virtual Integrated Community Care (Central VICC), you&apos;ll play an important role in coordinating referrals and supporting timely access to services across Metro South Health. <ul><li>Coordinate the timely receipt, processing and completion of referrals, ensuring information meets established pathways, guidelines and eligibility criteria.</li><li>Use your strong communication and customer service skills to liaise confidently with patients, referral sources, members of the public and departmental staff by phone and email.</li><li>Work across a range of health information systems, including CHIMS, ERIC, SRWS and RedCAP, maintaining accurate data and cross-referencing referral information.</li><li>Provide high-quality administrative support to the team, managing enquiries, correspondence and documentation while prioritising workloads and meeting required timeframes. </li></ul>About You We&apos;re looking for an organised, people-focused and solutions-oriented professional who takes pride in providing accurate, responsive and respectful customer support. <ul><li>You&apos;re a confident communicator who can build rapport and clearly convey information to a diverse range of patients, carers, referral sources and colleagues.</li><li>You&apos;re highly organised and detail-focused, with the ability to prioritise competing tasks, maintain data accuracy and consistently meet deadlines.</li><li>You have strong administrative and computer skills, including confidence using Microsoft programs and learning new information systems and databases.</li><li>You bring integrity, respect and a team-focused approach, with a commitment to confidentiality, quality service and positive outcomes for patients. </li></ul>Check out our quick tips and application essentials! What We Can Offer You <ul><li>We offer a family-friendly work environment that supports you in making the most of Queensland&apos;s laid-back lifestyle.</li><li>We are renowned for teaching and research excellence with strong relations with Queensland&apos;s leading tertiary institutions.</li><li>We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role</li><li>You&apos;ll have all the benefits of working for Queensland&apos;s world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs. </li></ul>About Us Community and Oral Health Services: Community and Oral Health Services deliver a broad range of quality community-based care and support services to help people improve and maintain their wellbeing and independence as well as oral health services to adults and children. We deliver a myriad of services across Metro South including Hospital in the Home, Rehabilitation, Chronic Disease, Acute Care, Dementia Outreach, Oral Health, and specialist residential care along with delivering numerous other vital community health services. INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care. We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply. We are better together. Further information We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.

Customer Service Officer - Central Virtual Integrated Community Care

About the role This is a newly created role with real scope to shape how the client services function operates. At this stage, the role is highly hands-on. You will be involved in implementing advice, managing open client matters, improving processes and helping support newer team members as the business grows. You will suit this role if you are organised, persistent, comfortable with detail and take ownership of seeing matters through properly. For the right person, this is an opportunity to move into a senior client service and operations role in a small, growing firm where good work is noticed and you can have a meaningful impact. Key responsibilities <ul><li>Manage the implementation of advice, including hands-on work and oversight of associates and financial planning assistants</li><li>Prepare, lodge and track applications and forms, including rollovers, contributions, pension commencements, platform and investment applications, insurance applications and SMSF-related paperwork</li><li>Assist with defined benefit paperwork, including CSC matters</li><li>Keep clients updated on what is in progress and what is needed from them</li><li>Check that each recommendation has been implemented, reconcile it against the advice document, and close the file with complete records</li><li>Own the annual review calendar and make sure no client falls outside their review cycle</li><li>Be a first point of contact for client queries, resolving what can be resolved and routing the rest to the right adviser</li><li>Maintain client records in the CRM so that data is accurate, current and complete</li><li>Identify and raise service issues early, then help resolve them</li><li>Manage ongoing fee arrangements and consent renewals so that no arrangement lapses and every consent is obtained and recorded on time</li></ul>About you <ul><li>At least three years&apos; experience in financial planning client services, implementation or practice administration</li><li>Hands-on experience implementing advice, including rollovers, platform and investment applications, pension commencements, contributions, and preferably insurance applications</li><li>Confidence dealing with super funds, platforms and insurers, with the persistence to follow matters through</li><li>Strong attention to detail and the ability to work to deadlines across a large number of open matters</li><li>Clear, warm written and verbal communication skills</li><li>Organised, with a reliable system for tracking a lot of open matters at once</li><li>A high level of ownership and accountability, suited to a small team where the work is hands-on and the role can vary day to day</li></ul>Benefits <ul><li>Additional 5 days of leave at the end of the year, 2 days of wellness leave and your birthday off</li><li>Flexibility to work from home 1 day per week</li><li>A fully paid trip to the FAAA Congress each year</li></ul> About us Saikal-Skea Independent Financial Advice is a growing, self-licensed financial advice firm based on the Kingston Foreshore in Canberra. We are genuinely independent. That means we do not receive commissions or kickbacks, we do not charge asset-based fees, and any insurance commissions are rebated to clients in full. Having no conflicts of interest is central to how we work with clients and how we run the firm. Our clients are primarily high-income professionals, business owners and families who value thoughtful, detailed and conflict-free advice as they build wealth and transition into retirement.

Client Services Manager

Client Success Manager Location: Remote &#x2014; Australia-based, working Australian hoursCompensation: $4,000/mo base + performance bonus &#x2014; OTE $8,000&#x2013;$10,000/mo, DOE and demonstrated performanceWhat You&apos;ll Own<ul><li>A portfolio of clients &#x2014; you&apos;re their go-to person, start to finish</li><li>Onboarding that sets the tone right, and regular check-ins that keep clients on track toward their goals</li><li>Spotting risk early and fixing it before it becomes a cancellation</li><li>Retention and renewals &#x2014; plus flagging upsell/referral opportunities when you see them</li><li>Clean, accurate CRM data &#x2014; status, notes, health scores, renewal dates</li><li>Tight coordination with sales, delivery, and ops to get client issues solved fast</li></ul>What Makes You a Fit<ul><li>1+ years in client success, account management, or customer support (agency/coaching/SaaS experience is a big plus)</li><li>Excellent written and spoken English</li><li>Self-starter &#x2014; you own your book of clients without being micromanaged</li><li>Comfortable in a CRM (Close, GHL, or similar) and moving fast in a remote team</li><li>You read a health score and act on it &#x2014; not just report it</li></ul>CompensationBase$4,000/moOTE$8,000&#x2013;$10,000/mo (DOE + performance)APPLY HERE:https://cameronengland.typeform.com/to/qNx1r84A

Customer Success Manager

Our vibrant contact centre is based in the hub of RAC in West Perth. Your role as a Customer Service / Claims Specialist is to provide outstanding service to our members during their time of need. We are looking for people to commence training on Monday 9th November 2026. Location: West Perth offices &amp; work from home 50% of the time Working hours: 37.5 hours per week Shifts: Seven day roster &#x2013; between the hours of 7.00am - 8.30pm Mon-Fri and 8.30am-5.00pm Sat-Sun Flexibility: Option to move to a compressed 9-day fortnight after probation (6months). A compressed 9-day fortnight allows you to work your 75hours per fortnight over 9 days instead of 10! Training: You&#x2019;ll be set up for success with 8 weeks of in-depth structured training Mon-Fri, and then move into a rotational shift pattern Team: Working for an Insurance market leader you will be working with collaborative, supportive and likeminded individuals, with leaders who focus on your career development. The role: <ul><li>Delivering an exceptional service to members, third parties and service providers on claim lodgements and enquiries via multiple channels</li><li>Determining policy coverage and setting clear expectations for members</li><li>Provide empathy to members in difficult and vulnerable situations</li><li>Receive inbound claims calls while using multiple computer systems simultaneously</li><li>Process data and complete various admin tasks</li><li>Contribute to business improvements via our continuous improvement and innovation channels </li></ul>About you: <ul><li>Previous experience in a customer service role and a genuine passion for helping people</li><li>Excellent communication skills</li><li>Strong attention to detail</li><li>Ability to display empathy and resilience during difficult conversations</li><li>Strong computer literacy and ability to use many applications at once whilst having conversations</li><li>Embrace and participate positively in change</li><li>Commitment to putting members at the centre of everything you do</li><li>Must be able to work across a seven-day roster. Monday to Friday 7:00am &#x2013; 8:30pm and Saturday and Sunday 8:30am &#x2013; 5:00pm </li></ul>What we can offer you: <ul><li>A workplace culture where our people feel valued, respected and empowered</li><li>Work in flexible ways that meet work/life commitments and support wellbeing</li><li>Be part of a purpose led organisation that gives back to the WA community</li><li>An environment that values ongoing career development</li><li>Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services</li><li>Opportunities for community engagement and corporate volunteering </li></ul>#BetterJourneysRAC&#x202F;&#x202F;&#x202F;&#x202F;

Claims Assist Specialist

About the Role The purpose of this role is to provide consistently superior service to Avant members and customers. Service Consultants are our front-line service staff and need to be knowledgeable on process, procedures and business rules. They are responsible for servicing our members through a variety of different channels, including inbound and outbound phone calls, letters and emails. Through the general course of this role, Service Consultants develop a strong generic knowledge of product, policy and procedures, providing an excellent platform to grow and develop a new career with Avant. About You We are seeking a dedicated Service Consultant to join our team. As a Service Consultant, you will be an important part of our contact centre responsible for delivering consistently superior service to our members, ensuring the provision of quality work in all interactions. You will assist with member record maintenance, identify continuous improvement opportunities, and contribute to the overall success of the department. Key Responsibilities: <ul><li>Deliver consistently superior service to clients, exceeding expectations.</li><li>Ensure the provision of quality work in all aspects of service delivery.</li><li>Assist with member record maintenance, ensuring accuracy and confidentiality.</li><li>Identify and implement continuous improvement opportunities to enhance service efficiency and effectiveness.</li><li>Contribute actively to the overall success and goals of the department.</li><li>Adhere to Occupational Health &amp; Safety guidelines and promote a safe work environment. </li></ul>To be successful you will have: <ul><li>Proven experience in a service-oriented role, with a strong track record of delivering excellent customer service.</li><li>Attention to detail and commitment to delivering quality work.</li><li>Ability to maintain accurate records and handle sensitive information with confidentiality.</li><li>Strong analytical skills with the ability to identify and implement process improvements.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of Occupational Health &amp; Safety regulations and practices preferred.</li><li>Working rights in Australia (Permanent Resident or Citizen required)</li><li>Be able to commit to a full time role (38 hours per week). </li></ul>What&#x2019;s in it for you: <ul><li>Great work/life balance 50% WFH once fully trained.</li><li>Immaculate offices and onsite amenities</li><li>Supporting and vibrant team</li><li>Career Growth within a large medical organisation </li></ul>Equal Opportunity Employer Avant supports doctors so they can serve Australia&apos;s diverse communities. Having diversity in our workforce brings valuable perspectives and strengthens our ability to support healthcare professionals. We therefore welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, LGBTQIA+ individuals, people with disabilities, and those with caring responsibilities. Our inclusive workplace is somewhere everyone can succeed. Ready to join us? If you&apos;re passionate about supporting Australia&apos;s healthcare professionals, we&apos;d love to hear from you. If you require any adjustments during the recruitment process, please don&apos;t hesitate to contact us at careers@avant.org.au

Latest Remote Jobs inAustralia·Customer Service

Customer Service Manager

Customer Service Manager

Customer Service Officer - Central Virtual Integrated Community Care

Customer Service Officer - Central Virtual Integrated Community Care

Client Services Manager

Client Services Manager

Customer Success Manager

Customer Success Manager

Claims Assist Specialist

Claims Assist Specialist

Service Consultant

Service Consultant

Latest Remote Jobs in
Australia·Customer Service