How do I know if this job is a good fit for me?

*   You wish to work in an environment where colleagues are professional, good at what they do, funny, supportive, and focused on product development instead of playing mind games.
*   You are independent, self-directed, and value works allow you to be creative.
*   You want to keep your industry's knowledge ahead of the market.
*   You breathe digital and yearn for an environment of like-minded people

Congratulations! You just found the right place. What is In Marketing We Trust all about? **We're a technical performance marketing agency, and we exist to solve tough problems in marketing.** We bring an engineering mindset to complex marketing situations to deliver a scalable performance that generates an exponential return on investment. Trust is in our name and is our guiding principle. To deliver on our purpose, we will conduct our business by the following Code of Ethics:

*   Build trust through every interaction with every person
*   Always deliver in the best interest of our clients
*   Invest in the success of every team member
*   Build long-term relationships with our partners

Delivering these foundational codes will fund our continued growth while providing a fair return for shareholders. What is the internal culture like? Let's hear from our employees on why they chose to join and stay:

*   A good management team creates growth opportunities, embodies company values, and understands people's pain points.
*   A nice, dedicated, supportive (and funny) team with years of experience, therefore, really good at what they're doing.
*   Flexibility in working hours, working location, no micromanaging, and you can take full ownership of your work.
*   No politics, no bullsh!t.
*   Very good processes, clear expectations.

**About The Role** You will play a key role in driving organic growth for a variety of clients within the agency. You’ll be responsible for designing and executing SEO strategies tailored to client objectives, optimising web properties, and leveraging automation to improve efficiency. Your role will blend technical expertise, data-driven insights, and creative problem-solving to enhance search visibility across both traditional search engines and emerging AI-driven discovery platforms. Our clients are **large enterprise companies**, often multinational, with complex technical challenges and extensive website structures—some exceeding **one million pages**. This requires a deep understanding of large-scale SEO strategies, automation, and advanced technical problem-solving to ensure optimal search performance. Beyond SEO execution, you will have a strong understanding of how SEO fits within the broader digital marketing ecosystem, ensuring that strategies are aligned with wider business and marketing goals, including paid media, content marketing, PR, and conversion optimisation. Key Responsibilities **SEO Strategy & Execution**

*   Develop and implement SEO strategies aligned with clients’ business goals and key performance indicators (KPIs).
*   Lead full-cycle SEO initiatives, from technical improvements to content optimisation and link-building strategies.
*   Identify opportunities for automation to streamline SEO processes, such as technical audits, reporting, and content recommendations.

**Technical SEO & Site Optimisation**

*   Conduct in-depth technical SEO audits to identify issues inhibiting organic search performance.
*   Recommend and implement improvements to website architecture, internal linking structures, page speed, structured data, and crawl efficiency.
*   Leverage automation and AI-powered tools for ongoing site monitoring, audits, and data analysis.
*   Ensure proper implementation of schema markup, canonical tags, hreflang attributes, and other technical SEO elements.

**On-Page & Content Optimisation**

*   Perform keyword research and intent analysis to guide content creation and improve targeting.
*   Develop advanced on-page strategies, incorporating AI-driven content generation, semantic optimisation, and entity-based keyword clustering.
*   Work closely with content teams to provide detailed SEO briefs, ensuring alignment with E-E-A-T principles and user intent.
*   Optimise metadata, headings, internal linking structures, and content for improved rankings and visibility.

**Off-Page SEO & Authority Building**

*   Conduct backlink profile analysis and develop strategies to enhance domain authority.
*   Coordinate digital PR and outreach campaigns to acquire high-quality, relevant links.
*   Monitor brand mentions and opportunities for authoritative placements across AI-curated knowledge sources and traditional SERPs.

**Competitive & Market Analysis**

*   Research and analyse competitors’ SEO strategies, content, and backlink profiles to identify opportunities and threats.
*   Stay ahead of industry trends, algorithm updates, and emerging AI-driven search landscapes.

**Reporting, Analytics & Performance Monitoring**

*   Track and analyse key SEO metrics, including organic traffic, rankings, conversions, and engagement.
*   Present in-depth findings, insights, and strategic recommendations to clients and internal stakeholders on a regular basis.
*   Contribute to and present Quarterly Business Reviews (QBRs), leveraging data to drive forward-looking SEO strategies.

Who You Are

*   An experienced SEO professional with at least 4 years in SEO and 2 years of recent agency experience, with a proven track record of delivering results across various industries.
*   Strong experience in handling large websites (with more than 100,000 pages)
*   Strong analytical skills with the ability to interpret data and translate insights into actionable recommendations.
*   Using OpenAI or similar platforms to work smarter, not harder.
*   Comfortable working with SEO tools like Google Analytics, Google Search Console, Screaming Frog, Ahrefs, SEMrush, OpenAI, Gemini and AI-driven SEO platforms.
*   Proactive, innovative, and eager to stay ahead of evolving SEO trends, including AI-powered search and emerging search platforms.
*   Strong communication skills, capable of presenting complex SEO concepts to clients and internal teams.
*   A strategic thinker who understands how SEO contributes to the overall marketing mix and business growth.

**Position title:** SEO Specialist **Department:** Digital Delivery/SEO **Report to:** Head of SEO **Direct report:** N/A **Days/Hours:** M-F/40 hours/week | Full-time | Permanent **Employment type**: Full-time if you live and work in Australia with an AUS tax number. Contractor If you're outside of Australia and don't have an AUS tax registration number. Please see the difference in our FAQ. **Targeted timezones/locations:** GMT+7, +8, +9, +10, +11, +12 _Note: only applications within the targeted time zones/locations are being processed._

SEO Specialist (Remote, Senior)

**About our Company:**

*   Industry: Personal Development
*   Focus: Innovative eLearning courses and destination events
*   Mission: To empower individuals globally in achieving holistic success, fostering personal growth, and unlocking their full potential.

**What we are looking for:**

· Self-Starters: Motivated, independent individuals with strong communication skills who take initiative.

· Autonomous with Support: Capable of working independently while leveraging a solid support system and

proven business model.

· Leadership Potential: Individuals keen to learn from mentors and take on leadership responsibilities.

· Growth Mindset: individuals who embrace challenges, see setbacks as opportunities to grow, committed to

constantly improving themselves, and push beyond the comfort zone.

**Requirements:**

*   Experience: Minimum of 5 years of professional full-time experience (not suitable for students).
*   Independent Work: Ability to work autonomously while benefiting from a strong support system and proven business model.
*   Client Onboarding: Lead new clients through a smooth and purposeful onboarding process to ensure their success.
*   Client Interaction: Conduct phone and online interviews with prospective clients
*   Innovative Marketing: Design and implement creative marketing strategies to engage clients and fuel company expansion.

**Benefits:**

*   Training: Comprehensive training and ongoing support with no prior experience required
*   Career Growth: Opportunities for professional advancement on a global scale
*   Flexibility: Full-time or part-time options
*   Lifestyle: Ability to design a work-life balance that suits personal preferences
*   Growth-Oriented Team: You’ll be surrounded by supportive, like-minded individuals who are committed to mutual success.
*   Comprehensive Training: Full mentorship and training provided.

This job ideal for driven, communicative individuals who are passionate about personal development and looking to join a growing industry with personal and professional growth opportunities.

Please only apply if you believe this opportunity aligns and is a potential great fit for you!

Please note:

· Not suitable for Students

· No Visa Sponsorship

Professionals - seeking change?

**Job Role: Head of Engineering/ CTOSalary: Up to 352 AUD (Dependent on Experience)Location: Australia (Remote Working)**

We are currently recruiting for a Head of Engineering or CTO to join a company that offers an AI-powered product management tool to retailers, distributors, and brand owners. This role is ideal for someone with experience in fast-paced startup environments, an understanding of B2B SaaS complexities, and a passion for working with AI, large language models (LLMs), and cloud-native technologies. In this position, you'll guide a team, make critical architectural decisions, and ensure the delivery of scalable, high-performance products that address real-world challenges. If you have a background in leading diverse and global teams, driving technical strategy, and are ready to take the next step in your career, this is an opportunity to shape and own the engineering function.

Skills you should hold (with over 8+ years' experience):

*   Strong expertise in AI, LLMs, or machine learning, with experience implementing them in SaaS products.
*   In-depth understanding of B2B SaaS, including architecture, business models, and customer requirements.
*   Proven success in managing and growing remote teams in fast-paced environments.
*   Solid engineering skills, with experience in cloud infrastructure (AWS, GCP) and DevOps/MLOps best practices.
*   Comfortable working in a startup environment, where flexibility and the ability to navigate ambiguity are key.

Good to have:

*   Experience in e-commerce, fintech, or enterprise SaaS.
*   Proven ability to scale systems from MVP to enterprise-level solutions.

What the company can offer you:

*   The opportunity to shape the engineering function within a rapidly growing AI-driven SaaS company.
*   Competitive salary and equity package.
*   The chance to work on innovative AI/LLM applications that solve real business problems.
*   Personalised onboarding to ensure a smooth transition into the team

If this sounds like the kind of company you dream of joining, please do apply or message Mia Partridge and I will be in touch!

Head of Engineering

**A Bit About Us**

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider. We’ve been around in one form or another for more than 125 years, always with one goal in mind — helping small businesses compete and win. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. Being Australia’s leading digital, marketing and directory services provider, we help Australians connect and engage through our leading platforms, and we now have the ability to do so much more for them with the award winning Thryv software.

**Your Future Role**

As a Business Advisor - Inside Sales, you will focus on nurturing and expanding relationships with a portfolio of existing customers. You will proactively reach out via outbound calls to understand their evolving needs, upsell and cross-sell relevant products, all whilst providing an exceptional level of support and service to ensure their continued satisfaction and loyalty.

Proficiency in SEO, SEM, Social, Websites, Digital Display products, B2B selling experience and ability to deal with multiple internal systems is advantageous. This role is a Permanent Full-Time Position, working from home (WFH) within Australia. Reporting to the Inside Sales Manager.

**Your Responsibilities**

*   Conducting outbound and virtual calls to existing Thryv customer to grow and maintain current customer product offerings.
*   Acquire and develop new business opportunities - both inbound and outbound calls.
*   Achieve contact Centre KPI's as set out by the business
*   Achieve monthly sales targets as set out by the business
*   Ensure acceptable workflow, close rates, and complete sales campaigns are achieved on time
*   Ensure all benchmarks for revenue and customer numbers are met
*   Adhere to activity requirements as directed by your manager
*   Forecast expected sales return customer by customer to sales manager
*   Ensure you comply with all Thryv policies & legislation with internal and external customers and complete compliance training.

**Ideal Candidate**

To excel in this role you must be driven, resilient, possess exceptional communication and negotiation skills, a deep understanding of sales processes and a passion for driving results.

**What You Offer**

*   Highly developed knowledge of the digital media landscape/market & SaaS
*   Proven experience in achievement of sales targets
*   Strong customer focus and customer relationship management skills
*   A proven sales background, preferred Telesales
*   Understanding of their Small-to-Medium Enterprise (SME) marketplace
*   Strong customer service focus
*   Comfortable working to strict deadlines
*   Highly self-motivated and energetic

**What We Offer**

*   Become part of one of the leading SaaS and platforms businesses on the Australian market.
*   Annual salary and performance-based recognition reviews.
*   Learning and development support, internal growth opportunities.
*   Companywide and team events to celebrate success.
*   A diverse and collaborative team culture.
*   A competitive salary and bonus structure.
*   Up to 12 weeks Paid Parental Leave.
*   Access to EAP.
*   Generous commission structure.
*   Access to hundreds of discounts and savings with external retailers.

**Next Steps**

With this role commencing on **7th April 2025**, apply now and become a part of the Thryv family as a leading Global SaaS Company and be appreciated, rewarded and recognised.

**Application Method**

*   Only online applications through the specified platform will be considered.
*   Direct email applications will not be eligible for shortlisting.

Please feel free to reach out to Brianna Alter Talent Acquisition Specialist at Thryv on 0436 606 690 or brianna.alter@thryv.com for a confidential discussion.

Business Advisor - Inside Sales

**Top Notch Relationship Manager Wanted! - Remote - WFH - Unicorns Welcome:)**

Incredible opportunity for a knowledgeable and competent **Relationship Manager** who wants to work in a fun and fast-growing **accounting tech business.**

This is an opportunity to work with a leading **ED-Tech//FinTech/AccountingTech** company in the accounting space. Perhaps you’re tired of doing 6 minute time sheets! Or just had enough of tax returns, or if one more client that refuses to send you things on time demands their returns done tomorrow is causing you to reconsider your life choices - then this might just be exactly what you’re looking for! So go and **Apply Right Now** and see what happens - maybe nothing or maybe something great.

If leading and connecting with people interests you, and constant intellectual stimulation is what you are looking for, then this might be the perfect role for you. Deal with a v**ariety of clients** while enjoying a **flexible work schedule** and be included in an amazing team while earning top dollar - just email me **to discuss if you're even a tiny bit interested.What I would love to see on your CV:**

*   At least **3+ years experience** with Account Management, Customer Success, Relationship Management, or similar **client-facing** role, in a **SaaS environmen**t **(eg MYOB, XERO, Intuit, Fuseworks, fyi, BGL, Quickfee, Lightyear, PracticeProtect, ClassSuper, Wolters Kluwer, Patrol etc…)**
*   Prior experience dealing with accounting firms as a relationship builder - able to communicate with senior leadership in accounting firms including Partners and Practice Managers
*   Methodical and process-oriented - able to create new systems and processes
*   Be available from 9am to 5pm Australian Eastern Time (AET) - WORK FROM HOME
*   Have full rights to work in Australia
*   Strong organisation and workflow management skills
*   Be digitally-savvy and able to adapt to new tools at a fast pace
*   Spreadsheet skills - able to decipher and make meaning of lots of data, can build dashboards with metrics
*   Native/professional English proficiency with solid business writing skills
*   Prefers and is suited to work from home
*   Able to travel for occasional get-togethers

**Bonus skills that are ideal:**

*   Experience with remote working
*   Experience in a product-led business or startup
*   Experience in an accounting firm, tax work or professional services industry
*   Able to meet in person once a month, either in Melbourne or Sydney
*   Has experience with leading a team

**What you will get:**

*   $100K - 120K package per year (negotiable for the right person)
*   Consideration for Employee Share Option Plan after 1 year
*   Flexible working from home arrangements
*   Work from home necessities and equipment - stand-up desk, laptop, and other equipment you might need
*   Co-working space membership - for when you need a change in scenery and team retreats

**Key Responsibilities:**

*   Conduct onboarding sessions to ensure customers are properly introduced to the platform and act as the primary point of contact for assigned accounts, providing personalised support and guidance.
*   Monitor customer accounts to proactively identify potential issues and develop strategies to mitigate them.
*   Regularly analyse customer usage data to assess engagement and satisfaction levels.
*   Address customer concerns and inquiries promptly, providing effective and efficient solutions.
*   Communicate customer needs and trends to the business to propose change or enhancements to the content and products.
*   Build and maintain strong, long-term relationships with customers to understand their needs and business objectives.

We are interviewing immediately. **Apply Now!**

Best to Apply right now or email me with your details for a confidential and prompt discussion on **michael@recruitmentexpert.com.au.**

If you know someone else who might be great for this role (who is great with people but knows their tax) please let me know ASAP as if they’re hired you’ll earn yourself a nice pot of cash!

Customer Relationship Management Manager

Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Interested to find out more about us? Check out: www.cyara.com

Want to know what it’s really like to work at Cyara? Check out this link to meet some real Cyaran’s and read about their individual career journey with us: https://cyara.com/employee-profiles/

**Cyara’s Diversity, Equity, Inclusive and Belonging Statement:**

At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.

**Cyara’s Values Statement:** At Cyara, our values shape everything we do. We're passionate about **Delivering Excellence** by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and **Innovate Boldly**, setting new standards and learning from every experience. **Integrity First** is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We **Embrace Curiosity** by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.

We are seeking an exceptional Customer Success Manager to join our team, based remotely in Australia. This individual will play a critical role in building and maintaining strong relationships with our enterprise customers, ensuring they maximize the value of our solutions. If you're passionate about delivering exceptional customer experiences and are eager to contribute to a dynamic, growing team, we'd love to hear from you.

**Let's talk about the role and responsibilities:**

*   Own customer outcomes and ensure each customer receives value from Cyara’s solutions throughout their lifecycle
*   Understand the value of Cyara to the customer and be able to articulate that through measurable ROI back to key stakeholders and executives
*   Act as a program manager throughout the entire customer journey including oversight of professional services engagements
*   Understand the customer pain points and strategic objectives and how they can be solved with Cyara’s technology
*   Build adoption and value plans with customers to set a long-term vision for success and growth
*   Deliver insights based on customer and industry usage to identify areas for improvement, optimization and expansion
*   Act as an escalation point when things are not going to plan
*   Organize and host regular client check-in meetings and Executive Business Reviews
*   Coordinate and manage client special requests & projects
*   Identify new opportunities within our existing customer base to grow revenue through Cross-sell & Upsell
*   Travel may be required from time to time

**Let’s talk about your skills/expertise:**

*   Consistently delivers excellent customer experience: **5+ years** of experience in a Customer Success Role
*   Strategic mindsight with experience managing large, multinational accounts
*   Can have strategic conversations with and confident presenting to senior customer executives
*   Able to act as a quarterback to leverage internal resources to deliver customer outcomes
*   Proven track record of meeting and exceeding targets
*   Strong technical acumen to add value to customer discussions and translate product strengths into business value
*   Strong program management skills
*   Strong analytical skills/ ability to identify patterns and spot trends
*   Previous experience working in a SaaS environment, or telecoms would be a distinct advantage
*   Knowledge of testing, the software development lifecycle desirable
*   Bachelor's degree in a related discipline is desirable

**You Are:**

*   Organized
*   Process-driven
*   Shows initiative
*   Customer Focused
*   Articulate and confident
*   A communicator
*   A problem solver

**Why you should join us:**

At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere.

Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that we’ve built our business on **four essential values** that we live and breathe every day:

**Deliver ExcellenceInnovate BoldlyIntegrity FirstEmbrace Curiosity**

Customer Success Manager

HubSpot is more than just a company - we are a community of passionate individuals committed to helping businesses grow and thrive. Central to our values is building a diverse and inclusive team full of HEART!

**Who are we?**

HubSpot is not just about products; we're about people and their growth. Our market leading marketing, sales, and customer success software is leveraged by hundreds of thousands of businesses around the world. It's our mission to not just help them grow, but to help them _grow better._

At HubSpot, we believe that our values live in our hearts, not our hallways. We want to create a company where people feel empowered to do their best work, wherever they are. Our ANZ office is located in Sydney’s CBD, however, this role is open to remote workers based anywhere in Australia.

**What’s the role?**

The BDR role at HubSpot offers the opportunity to learn best practices around consultative SaaS selling, using proven sales frameworks and creative & targeted prospecting. In this role, you will be equipped with the tools, training and have the opportunity to work with high performing peers as well as partnering with Mid-Market or Corporate Account Executive to drive sales pipelines. You'll be a valued member of the team, contributing towards the growth of HubSpot's market share in the ANZ market by providing a top tier CRM solution to businesses. We’re looking for hard-working, competitive and self-motivated individuals who have already excelled in similar sales roles and who want to build upon their experience in the tech space. We have a structured pathway for our BDRs to progress into the Account Executive team.

**What are your responsibilities as a Business Development Representative?**

*   Conduct high-volume prospecting (telemarketing) to generate qualified leads (between 40 and 60 calls per day)
*   Work closely and collaboratively with an assigned Account Executive/Sales Representative to develop and implement appropriate prospect strategies and plans
*   Work internally with the sales management and marketing teams to ensure proper quality and quantity of discovery calls
*   Schedule discovery calls for an assigned Account Executive/Sales Representative
*   Conduct needs assessments calls with specific prospects as assigned

**Who are you?**

*   Previous experience in a high volume and outbound sales role
*   Track record of high achievement and the desire to meet and exceed measurable performance goals
*   The ability to deal with and thrive on objections and rejection on a daily basis
*   Excellent written and verbal communication skills
*   The ability and desire to work in a fast-paced, challenging environment with peers who challenge you to be better
*   The technical aptitude to master our sales tools and naturally curious
*   You will also have a proven ability to drive results, be resilient during challenging sales situations, have a customer-first mentality and a strong growth mindset.

**How will you excel in this role?**

*   A strong interest in a long-term career in sales and the discipline to drive results
*   Genuine curiosity about business and technology
*   A growth mindset and a habit of seeking feedback for self-development
*   The confidence to prospect and speak to C-level executives
*   High performance in previous roles and areas outside of professional work (E.g hobbies, sport, creative)

**What are the benefits?**

*   Competitive salary, stock options, and uncapped commissions
*   Flexible work environment with options for remote, in-office, or hybrid work setups
*   World class new hire training and onboarding
*   Education allowance up to USD$5,000 per annum
*   Flexible Time Off Policy
*   Healthcare and fitness reimbursements
*   Opportunity to work with amazing colleagues who embody HubSpot’s HEART core values
*   Primary Caregiver Leave (16 weeks) and Secondary Caregiver Leave (6 weeks)
*   Opportunity to collaborate with a diverse team aligned with HubSpot’s HEART values

_Check out the_ **_HubSpot Website_** _to see all our wonderful Benefits_

HubSpot culture is driven by a shared passion for our mission and metrics. It is a culture of amazing, growth-minded people whose values include using good judgment and solving for the customer. Employees who work at HubSpot have **HEART**: Humble, Empathetic, Adaptable, Remarkable, Transparent.

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