How This Dental Practice Won 19 Customer Service Awards: Secrets to Building Patient Trust
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How This Dental Practice Won 19 Customer Service Awards: Secrets to Building Patient Trust

CUSTOMER SERVICE TIPS
customerservice
dentalpractice
patientcare
awardwinning
lasvegas
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Summary:

  • Summerlin Dental Solutions has won 19 Best of Las Vegas awards - more than any dental practice in Nevada

  • Recognized for Best Customer Service alongside clinical excellence in the 2025 Las Vegas Review-Journal awards

  • Uses advanced technology including 3D imaging, digital scanning, and AI-assisted radiology to enhance patient comfort

  • BBB accredited with A+ rating since 2025, emphasizing trust and transparency in patient relationships

  • Focuses on personalized patient experience with welcoming environment and clear communication throughout care

Summerlin Dental Solutions: A Case Study in Award-Winning Customer Service

Summerlin Dental Solutions, a premier dental practice serving Summerlin and the greater Las Vegas community, has been recognized with 2025 Las Vegas Review-Journal Best of Las Vegas/Summerlin honors for Best Dentist/Dental Office, Best Cosmetic Dentist, and Best Customer Service. These awards reinforce the practice's longstanding reputation for clinical excellence, cosmetic artistry, and patient-first care.

The Foundation: Personalized, Modern Dentistry

Founded on the belief that dentistry should be modern, comfortable, and highly personalized, Summerlin Dental Solutions has proudly served the Summerlin and Las Vegas area since 2000. Led by Dr. Marianne Cohan, DDS, the practice is backed by more than 30 years of experience and a deep local presence.

"Winning Best of Las Vegas recognition in multiple categories is an honor we take seriously because it comes from the community we serve," said Dr. Marianne Cohan. "Our team's focus has always been to make dentistry feel approachable and empowering."

Unprecedented Recognition: 19 Awards and Counting

Summerlin Dental Solutions has been voted the Las Vegas Review Journal's Best of Las Vegas 19 times, more than any other dental practice in the state of Nevada. This latest recognition underscores a rare combination of clinical precision, aesthetic excellence, and consistently high patient experience standards.

Advanced Technology That Transforms Patient Experience

A cornerstone of the Summerlin Dental Solutions approach is the use of advanced dental technology to support accuracy, patient comfort, and predictable outcomes. Key technologies include:

  • 3D CBCT imaging: Provides highly detailed views for precise planning
  • TRIOS digital scanning: Replaces traditional impressions, reducing discomfort
  • Smile Design software: Allows patients to preview changes before treatment
  • AI-assisted radiology: Provides additional insight for informed decisions
  • Laser dentistry: Supports precise and comfortable treatment

Cosmetic Excellence with Clinical Discipline

Summerlin Dental Solutions is widely recognized for its cosmetic dentistry, from subtle enhancements to full smile makeovers. Dr. Marianne Cohan is an Accredited Member of the American Academy of Cosmetic Dentistry (AACD) and holds memberships in several professional organizations, reflecting a commitment to continuing education and advanced clinical standards.

General Dentistry Focused on Long-Term Health

While known for cosmetic excellence, the practice also delivers comprehensive general dentistry focused on prevention, education, and long-term oral health. Regular exams, cleanings, advanced imaging, and personalized treatment planning help patients maintain healthy smiles for life.

Building Trust Through Accreditation and Transparency

Summerlin Dental Solutions has been BBB accredited with an A+ rating since 2025, reinforcing the practice's focus on trust, transparency, and consistent service. The practice emphasizes clear communication and thoughtful guidance, ensuring patients understand options and feel supported in their decisions.

The Patient Experience: Comfort and Personalization

Beyond awards and technology, Summerlin Dental Solutions is defined by its patient experience. The office is designed to feel welcoming, calm, and professional, with a team trained to provide supportive guidance and a highly personalized approach. From scheduling to follow-up, the practice prioritizes responsiveness, clarity, and respect for each patient's time and comfort.

Location and Contact Information

Summerlin Dental Solutions is located at 851 S. Rampart Blvd., Ste. 230, Las Vegas, NV 89145. To schedule an appointment or learn more, call (702) 341-9160 or visit https://dentalsolutionslv.com/.

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