Imagine resolving critical SAP issues in minutes, not hours, and staying ahead of AI-driven innovationâall with just 60 minutes of free, self-paced learning. SAP's Support Accreditation 2026 course is designed to empower consultants, partners, and customers to navigate the evolving support landscape with confidence.
What's New in 2026?
After insights from over 40,000 learners and collaboration with internal experts, SAP has redesigned the course to be more human-centered and outcome-focused. The new release features:
- Shorter, focused learning units for better retention.
- Real-world scenarios that apply directly to your daily challenges.
- AI-powered tools like Joule in SAP for Me, intelligent search, and predictive support.
The Real Benefits
Earning the accreditation badge validates your skills in using self-service tools, AI-powered solutions, and effective support channels. This credential helps you:
- Resolve issues faster with intelligent self-service and AI recommendations.
- Increase self-sufficiency by reducing reliance on traditional support.
- Improve support interactions by creating higher-quality cases and using the right channels.
- Stay ahead with continuous learning and readiness for new capabilities.
How to Get Started
The course is available now on SAP's learning platform, free of charge, on-demand, and self-paced. Complete it in about 60 minutes to unlock smarter, faster, AI-powered support.
Access the enablement course for smarter, faster, AI-powered support from SAP.
Stefan Steinle is executive vice president and head of Global Customer Support at SAP.
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