Epic Aircraft Taps Victory Lane as 1st Gold Star Provider
Gold Star Authorized Service Center is a new tier within Epic's aircraft support network. Epic Aircraft has designated Victory Lane Aviation as its inaugural Gold Star Authorized Service Center, establishing a new tier within the OEM's maintenance network that elevates operational standards and customer service.
© Victory Lane Aviation/Epic
“This designation marks a significant step in our strategic collaboration with Victory Lane Aviation,” said Epic Aircraft CEO Doug King. “Victory Lane joined Epic’s authorized service center network in 2022. Our relationship has steadily grown year after year through our shared dedication to the highest levels of safety, quality, and customer service.”
The Gold Star classification represents Epic’s highest level of authorized service provider, requiring facilities to maintain comprehensive maintenance capabilities for the manufacturer’s E1000 turboprop singles.
Ryan Shepherd, CEO of Victory Lane Aviation, remarked, “We’re honored and proud to be designated as the first Gold Star Authorized Service Center within the Epic Aircraft network. Doug and his team make safety and customer satisfaction top priorities. This partnership aligns with those priorities, and is the reason we’ve invested in increased capabilities, including AOG support.”
To achieve the Gold Star designation, service centers must demonstrate excellence across multiple operational areas. Requirements include offering a range of maintenance services from routine inspections to complex repairs, employing factory-trained technicians, maintaining FAA Part 145 repair station certification, and providing regional AOG support.
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