Project Manager

We’re hiring: Project Manager (Contract, UK)

Join Pluro – a fast-growing Shopify agency working with ambitious, high-growth brands.

Pluro is a UK-based Shopify agency specialising in building and scaling premium e-commerce brands. We work with high-growth, founder-led businesses across fashion, lifestyle, health and beauty, delivering complex Shopify and Shopify Plus solutions.

As we scale, we’re looking for a strong Project Manager / Account Manager hybrid to take ownership of client relationships and delivery.

This is not a traditional ticket-pushing PM role. You’ll sit at the heart of our client work: managing projects, owning key accounts, and helping grow the commercial value of each relationship.

The Role

You’ll be responsible for managing the full lifecycle of our client engagements:

• Owning day-to-day client relationships across multiple Shopify projects
• Leading discovery, scoping and pre-sales conversations
• Managing delivery with our internal and partner dev teams
• Acting as the commercial owner of your portfolio: spotting upsell, expansion and retention opportunities
• Being the main point of contact from first call through to post-launch support

This role is central to our ambition to become a leading Shopify Plus Partner.

What We’re Looking For

• 2+ years in a client-facing role at a digital, e-commerce or web agency
• Proven experience managing multiple client accounts and projects in parallel
• Strong commercial instinct – comfortable discussing scope, pricing and growth opportunities
• Excellent written and verbal communication
• Organised, proactive and calm under pressure
• Genuinely interested in e-commerce, brands and how online businesses scale

Bonus (Nice to Have)

• Experience with Shopify or Shopify agencies

Technical understanding of e-commerce builds

• Experience using ClickUp, Slack or similar delivery tools

Details

• Contract role
• UK residents only
• Fully remote

No recruitment agencies, please

If you enjoy owning clients end-to-end, working closely with founders, and helping scale both projects and relationships, We woul love to hear from you.

Please apply via LinkedIn.