Sr. Account Manager

Company Description

ADI Global Distribution, part of ADI | Snap One, is a leading distributor catering to over 110,000 customers worldwide in the security, audiovisual, and smart living industries. With more than 30 years of expertise, ADI offers over 400,000 products from 1,000+ trusted brands, including exclusive in-house solutions designed for reliability and superior user experiences. The company's comprehensive support spans the entire project lifecycle, including design, configuration, technical assistance, and remote device management through the OvrC Remote Management platform. ADI provides flexible purchasing options via regional retail locations and an online platform, ensuring seamless access to products and solutions. ADI's dedication to innovation and customer success positions it as a trusted partner for professionals in the technology integration sector.

Role Description

This is a full-time remote role for a Senior Account Manager. The Senior Account Manager will oversee and manage client relationships, enhance customer engagement, and identify opportunities for account growth and retention. Responsibilities include developing sales strategies, understanding client needs, and providing tailored solutions. The role also involves coordinating with internal teams, ensuring customer satisfaction, achieving revenue goals, and reporting on account performance metrics. A proactive approach to resolving client inquiries and building partnerships is essential for success in this position.

Qualifications

• Strong sales and account management skills, including client relationship building, negotiating, and delivering tailored solutions.
• Knowledge of security, audiovisual, and smart living solutions or experience in related industries is preferred.
• Proficiency in strategic planning, sales forecasting, and CRM tools.
• Excellent communication, presentation, and problem-solving skills.
• Team collaboration abilities to align internal resources with customer objectives.
• Proven track record in meeting or exceeding sales targets and fostering customer satisfaction.
• Familiarity with remote device management tools and technology solutions is a plus.
• Bachelor’s degree in Business, Marketing, or a related field, or equivalent professional experience.