Pinnacle Method Consulting's mission is to help job seekers reach their career peak by accessing top-tier opportunities. We are not a staffing firm or agency. Pinnacle Method does not hire for these roles—we systematically source and verify them from premier employers. Employer Industry: Healthcare Services Why Consider This Job Opportunity

• Salary up to $23 per hour
• Opportunity for career advancement and growth within the organization
• Work remotely from anywhere
• Comprehensive benefits package, including medical, dental, vision, and 401(k)
• Supportive and collaborative work environment focused on customer service
• Chance to make a positive impact on client satisfaction and patient experience

What To Expect (Job Responsibilities)

• Act as a liaison between the employer, customers, and patients
• Resolve customer inquiries regarding products or services through various communication channels
• Communicate with customers in a courteous and professional manner
• Provide additional education and information to customers as needed
• Manage multiple databases to research and resolve complex issues

What Is Required (Qualifications)

• High School Diploma or GED equivalent
• Previous experience in a customer service role
• Strong verbal and written communication skills
• Must be courteous with a strong customer service orientation
• Excellent multitasking abilities and adaptability to changing priorities

How To Stand Out (Preferred Qualifications)

• Experience working in a contact center/call center environment
• Current or previous experience with the employer
• Background in the healthcare industry, such as a physician's office or hospital
• Familiarity with Salesforce.com and/or Laboratory Information Systems

HealthcareServicesCustomerService #RemoteWork #CareerGrowth #BenefitsPackage "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer." #PinnacleMethodConsulting