Client Account Manager

Join Obelisk and become part of a team that continues to pave the way forward in the legal industry – creating genuine opportunities to work in a different way and putting people at the heart of legal services.

We are seeking a self-motivated and experienced professional to join our expanding team as a Client Account Manager.

Obelisk -Our values

• Human first – We do what is right for our clients, our consultants and our team
• We are bold – We champion change and take courageous action
• We value equality – We commit to ensuring everyone has the same chance to thrive
• We are optimistic – We seek the best in every situation, celebrating success and identifying new ways to grow.

At Obelisk, we’re changing the way legal work works. Our mission is simple but powerful: to keep talented legal professionals in the law, no matter their background or circumstances. For over 15 years, we’ve led the way in remote, flexible, and hybrid legal solutions – combining high-quality work with a more human way of working.

What makes us different? We champion exceptional legal talent that’s too often pushed out of traditional careers – people with caring responsibilities, those returning after a break, or those who want a different kind of balance. We believe you shouldn’t have to choose between a fulfilling legal career and the rest of your life.

And for our clients – from global brands to fast-moving scale-ups – we offer flexible legal support they can count on. They come to us for experienced, responsive legal consultants who hit the ground running and deliver real impact.

The Client Account Manager is responsible for driving new business, managing client relationships and achieving sales targets. It’s a varied role that combines elements of business development, account management and measurable sales performance. This is an exciting role for someone who looks to combine a consultative sales approach with knowledge of the legal sector and who thrives in a growth mindset environment.

Obelisk is a business built on the principle of #HumanFirst, underpinning our commitment to connect great businesses with high quality, agile and affordable legal support powered by our bench of experienced legal professionals. Through our multi award-winning business model, our legal experts act either as an extension to in-house legal teams or as the solo lawyer; by partnering with businesses we can help our clients to stay agile, manage costs, and enrich the diversity of their supplier base.

This role‘s key responsibilities

• Build and maintain relationships with existing clients, understanding their legal services needs and ensuring high client satisfaction
• Identify and close new business opportunities from outbound prospecting to generate revenue.
• Develop and implement strategies to support the business to meet or exceed monthly and annual revenue targets
• Responding to all inbound enquiries in a timely fashion
• Building out your industry knowledge and network of contacts in the legal industry through face to face and online networking
• Keeping accurate records of sales activities, client interactions and pipeline management using our CRM system
• Manage the full sales cycle from lead generation to contract being signed
• Contribute to the focussed, collaborative culture of a growing team

This role will be measured and rewarded by

• Achievement of sales quotas and revenue growth targets
• Number of new clients acquired and retained
• Client satisfaction and feedback
• Living the Obelisk team values

What are we looking for?

• Minimum three years’ experience in a sales or commercial role.
• Evidence of exceeding commercial targets in a previous sales or business development role
• Knowledge of the legal profession is an advantage, as is experience selling to senior executives in large organisations
• Excellent communication, negotiation and relationship-building skills
• Experience with HubSpot CRM and strong communication and organisational skills

What can we offer you?

As well as a competitive salary and pension, 28 days holiday, private medical insurance, life assurance, income protection and critical illness cover. We are a remote first organisation with the team all meeting in London every two months.

For this role, it is essential that you have the right to work in the UK.

We celebrate and encourage diversity and inclusion in our company - it’s a vital part of our #humanfirst approach to business. Everyone is welcome to apply for our roles and we set out to ensure that no-one receives less favourable treatment due to their age, belief, caring responsibilities or pregnancy, disability, ethnicity, gender identity, marital status, race, religion, sex, sexual orientation or any other protected characteristic.

We would like you to be able to perform at your best throughout our recruitment process. Please contact us on if you require any adjustments to support you. This is an advert for a job vacancy and may not include every detail of the duties of the role. For a conversation to find out more, contact Caroline Allen - CCO c.allen@obelisksupport.com.