Project Geologist (Australia)

The Role

KORE Geosystems is hiring a Project Geologist to join our Projects team, with a focus on onboarding and supporting clients across Australia. This Perth, Western Australia (work from home) role combines practical geology knowledge with hands-on implementation and customer success. You’ll work directly with geology teams to deploy KORE’s software, train users, and ensure continued adoption and satisfaction.

As a subject matter expert in geology and geosciences, you’ll also collaborate closely with internal teams, including AI, Software, Product, Sales, and Marketing, to share field-driven insights that inform product development, improve training content, and support early-stage sales conversations through technical input and pilot support.

This is a client-facing role where you’ll play a key part in the successful rollout and long-term value delivery of the KORE platform at core facilities and operational sites.

RESPONSIBILITIESCustomer Success

• Lead onboarding for new mining clients, including project setup, configuration, and training.
• Ensure smooth go-live and transition clients into regular usage of the platform
• Build and maintain strong relationships with existing clients, serving as their primary point of contact.
• Understand clients' geological challenges, workflows, and goals to provide tailored solutions and recommendations.
• Work with site teams to establish digital workflows for imaging, logging, and AI-assisted tools within the software.
• Conduct regular check-ins and success reviews to ensure clients are meeting their goals
• Monitor client usage and engagement, and proactively address adoption or workflow issues
• Provide feedback to internal teams to support continuous improvement

Sales

• Partner with the Sales team to ensure technical alignment during early-stage conversations or pilot programs
• Provide input on client needs and use cases to strengthen proposals, demos, and commercial strategies
• Provide technical expertise and industry insights during sales meetings, demonstrations, and conferences.
• Conduct product demonstrations, emphasizing the software's capabilities and how it aligns with clients' geological workflows.

Cross-Functional Collaboration

• Collaborate with internal teams including AI, Software, Product, and Marketing as the subject matter expert in geology and geosciences.
• Share field-based insights to help shape product features, improve training materials, and ensure alignment with client-facing messaging and priorities.

What Success Looks Like

• Clients are onboarded on time and using the system as intended
• High engagement and satisfaction from geology teams
• Regular usage of key features, including AI tools and integration workflows
• Client issues are identified early and resolved quickly
• Field insights are shared internally to support other teams
• Sales is supported with technical input to strengthen pilots and client conversations

Qualifications

• Degree in Geology or Earth Sciences (or equivalent experience)
• 3+ years of experience in core logging, mine geology, or exploration
• Strong communication and client relationship skills
• Comfortable working independently and managing your own client workload
• Experience with platforms like acQuire, IMAGO, Leapfrog, or other digital geology tools
• Prior experience in customer-facing roles is a plus.

Why Join KORE

This is an opportunity to combine your geological background with modern software deployment. You’ll work closely with site teams and internal stakeholders to modernize core logging workflows, while also supporting product development and early-stage sales initiatives as a subject matter expert.