Home Health Focus AI's mission is to help home healthcare professionals find meaningful opportunities that prioritize patient care. We are not a staffing firm or agency. Home Health Focus AI does not hire for these roles—we identify and verify them from care providers directly. Employer Industry: Consumer Financing Why Consider This Job Opportunity

• Salary up to $22.50 per hour
• Comprehensive benefits package available from day one, including medical coverage for your entire family and a 401(k) with company match
• Tuition reimbursement and continuous learning opportunities
• Flexible work-from-home arrangement with necessary tools provided
• Clear paths for advancement within the organization
• Supportive work environment that values employee contributions

What To Expect (Job Responsibilities)

• Handle inbound calls and deliver exceptional service to customers
• Manage customer information and resolve inquiries efficiently
• Authorize sales and build relationships with clients and colleagues
• Provide clear information to help cardholders navigate their financial journeys
• Ensure customer satisfaction by addressing concerns and providing prompt resolutions

What Is Required (Qualifications)

• Must be at least 18 years old
• Minimum of 6 months customer service experience or military equivalent within the last 7 years
• Must reside within 60 minutes or 60 miles of zip code 66212 for training and occasional in-person activities
• Intermediate level of computer skills, including proficiency in Microsoft Office and the ability to navigate multiple software platforms
• Must be able to work evening hours and at least 1 weekend day

How To Stand Out (Preferred Qualifications)

• 6+ months of experience in the banking or financial industry
• Experience working in a virtual environment and call center setting
• Strong ability to engage with customers, understand their needs, and share effective solutions
• Highly self-motivated with excellent organizational skills
• Strong decision-making and problem-solving abilities

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