Operations Manager

Company Description

British Courier Ltd is a UK-based road-only courier service that offers fast, secure, and professional delivery solutions across the UK and Europe. We specialize in same-day and time-critical deliveries, with guaranteed collection within 60 minutes from any UK location. With a network of over 3,500 vehicles, we provide tailored courier solutions for various consignment sizes. Operating 24/7, 365 days a year, we serve industries including medical, retail, construction, and more, offering real-time tracking and Goods in Transit insurance.

Role Description

This is a full-time remote role for an Operations Manager. The Operations Manager will oversee daily operations, manage logistical planning, ensure timely deliveries, and maintain high customer service standards. Tasks include coordinating with drivers, managing vehicle schedules, overseeing inventory and supplies, and implementing process improvements. Additionally, the Operations Manager will be responsible for maintaining compliance with industry regulations and managing operational budgets.

Qualifications

• Strong logistical planning and coordination skills
• Experience in managing vehicle fleets and schedules
• Excellent customer service and communication skills
• Proficiency in inventory management and supply chain processes
• Ability to implement process improvements
• Knowledge of industry regulations and compliance
• Experience managing operational budgets
• Bachelor's degree in Business, Logistics, or a related field
• Experience in the courier or logistics industry is a plus
• Ability to work independently and remotely