Client Relationship Director - Pensions

Remote – National roleHB18797

Shape strategy. Own key clients. Lead at the top of pensions consulting.

An established pensions consulting business is looking for a Client Relationship Director to play a pivotal role in its continued growth. This is a senior, visible position for someone who thrives on strategic client leadership, commercial impact, and trusted-advisor status.

You’ll take ownership of a portfolio of major clients, building deep relationships, driving account growth, and unlocking cross-sell and upsell opportunities across a broad consulting and operational offering. Acting as a subject-matter expert, you’ll also support colleagues across the wider group and help shape market positioning.

What you’ll be doing

• Leading and growing key client relationships at a strategic level
• Acting as a pensions’ consulting SME
• Driving account expansion through insight-led solutions
• Partnering with consulting, operations and MI teams to deliver real value
• Attending and leading senior client service reviews

What we’re looking for

• Strong DB/DC pensions consulting background
• Proven experience in senior client relationship or account management
• Commercial mindset with a track record of growing accounts
• Confident communicator, comfortable with complex technical detail
• Experienced people leader who enjoys developing others

Why this role

You’ll be joining a business with ambitious growth plans, investing heavily in its consulting capability and future product strategy. The role offers genuine influence, autonomy, and long-term career opportunity—plus a highly competitive benefits package.