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Yesterday Customer Services Articles Digested
Top Customer Services articles picked and summarized
Walb•8 hours ago•
870
From Record Clerk to Director: How Albany's First Black Female Employee Overcame Discrimination in Her 53-Year Career
From facing discrimination as Albany's first Black female employee to becoming Director of Administrative Services after 53 years—Mary Ann Petty's story is one of perseverance and legacy. #CustomerService #CareerJourney #DiversityInWorkplace #Inspiration #BlackHistory
Wtoc•12 hours ago•
930
Chatham Area Transit Announces Christmas Holiday Closures: What You Need to Know
Planning your holiday travel in Savannah? Chatham Area Transit announces closures for Christmas Day, affecting buses, ferry, and customer service. Key deadlines and resumption info inside! #CustomerService #HolidayClosures #PublicTransport #Savannah #CAT
Twistedsifter•16 hours ago•
880
Customer Service Nightmare: When a Customer Refuses to Cooperate and Sabotages Their Own Request
Ever had a customer service call go completely sideways? This story shows what happens when a customer refuses to cooperate and ends up sabotaging their own request. A must-read for anyone in customer-facing roles! #CustomerService #ServiceFail #Communication #CustomerExperience #TechSupport