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2 days ago Customer Services Articles Digested
Top Customer Services articles picked and summarized
Siliconangle•1 day ago•
920
Why AI in Customer Service is Broken (And How to Fix It with This Revolutionary Approach)
Stop building faster horses! The future of customer service is AI advocacy - where AI and humans collaborate seamlessly to solve customer problems without frustrating escalations. #CustomerService #AI #CustomerExperience #DigitalTransformation #AIAutomation
Retail Customer Experience•2 days ago•
910
How Woof Gang's Digital Strategy is Revolutionizing Pet Grooming Services
Discover how Woof Gang is transforming pet grooming with its new mobile app and AI-powered features! Learn about their digital strategy that's driving 25% online booking growth. #PetGrooming #DigitalTransformation #CustomerExperience #MobileApp #WoofGang
Nbc Palm Springs•2 days ago•
820
Is 'The Customer Is Always Right' Actually Wrong? The Shocking Truth About Modern Customer Service
Is the customer ALWAYS right? 🤔 New research reveals this outdated mantra is actually harming businesses and burning out employees. Discover why supporting your team leads to better service and loyal customers! #CustomerService #EmployeeBurnout #BusinessTips #WorkplaceCulture #RetailWorkers