How Verlasso Elevates Customer Service with a Farm-to-Fork Experience in the Seafood Industry
Seafoodsource2 weeks ago
870

How Verlasso Elevates Customer Service with a Farm-to-Fork Experience in the Seafood Industry

COMPANIES
customer-service
sustainability
seafood
marketing
branding
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Summary:

  • Verlasso offers a farm-to-fork customer service experience, focusing on sustainability and quality

  • Uses priority logistics and 100% recyclable packaging to ensure product quality

  • Achieved carbon neutrality in 2022, enhancing its sustainable brand image

  • Markets through large-scale events like the Super Bowl and Miami Open

  • Engages audiences via social media and influencers such as Andrew Zimmern

Verlasso, a Miami-based salmon-farming firm, is redefining the customer service experience in the seafood industry by offering more than just premium salmon. They're delivering an entire farm-to-fork experience through sustainability initiatives, immersive marketing campaigns, and personal partnerships.

Sustainability and Quality at the Core

Verlasso differentiates itself not just by the quality of its salmon but by how it's processed and delivered. Priority logistics ensure that Verlasso salmon is shipped in the best conditions, using 100% recyclable cardboard boxes designed in Chile without compromising quality. Achieving carbon neutrality in 2022 further solidifies its reputation as a sustainable, high-quality product.

Marketing Through Large-Scale Events

Verlasso has successfully marketed its brand at high-profile events like the Super Bowl, Formula 1 races, and the Miami Open tennis tournament. Partnering with local sushi restaurant Omakai, Verlasso showcased its salmon, bringing the restaurant's high-quality fish experience to one of Miami's most iconic sporting events.

Leveraging Social Media and Influencers

To complement its event presence, Verlasso turns to social media content and brand ambassadors, including renowned chef Andrew Zimmern, to engage with a broader audience and highlight its commitment to quality and sustainability.

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