Startek Wins Prestigious Silver Stevie Award for Revolutionary AI Customer Service Solution in 2025
Pr Newswire4 days ago
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Startek Wins Prestigious Silver Stevie Award for Revolutionary AI Customer Service Solution in 2025

COMPANIES
startek
stevieawards
customerservice
ai
cx
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Summary:

  • Startek won a Silver Stevie Award for their Customer Service Solution in the 2025 International Business Awards.

  • Their Generative AI platform enhances resolution speed, personalization, and agent guidance across multiple channels.

  • The award underscores a human-centric approach to technology, improving metrics like CSAT and reducing costs.

  • Judged by over 250 global executives, the awards recognize excellence in business performance worldwide.

  • Startek has over 35 years of experience in customer experience management with a global team of 38,000 associates.

Startek® Achieves Silver Stevie® Award in 2025 International Business Awards®

Startek® has been honored with a Silver Stevie® Award in the Customer Service Solution category at The 22nd Annual International Business Awards®. This prestigious recognition highlights their innovative approach to enhancing customer experiences through technology.

The International Business Awards are renowned as the world's premier business awards program, open to organizations and individuals globally. In 2025, nominations poured in from 78 nations and territories, underscoring the competitive nature of this event.

Startek secured this award for their Startek® Generative AI platform, an enterprise-grade solution designed to accelerate issue resolution, improve personalization, and empower agents with real-time guidance across both voice and digital channels. This platform integrates seamlessly with existing CX stacks, enabling brands to scale consistent service quality while reducing effort and enhancing outcomes.

Abhinandan Jain, Chief Digital Officer at Startek, emphasized, "This win reflects our human-centric approach to intelligent technology, which delivers measurable impacts such as higher first-contact resolution, improved CSAT scores, shorter handle times, and lower service costs. Our focus is on responsible, enterprise-ready innovation that scales empathy and performance."

The winners were selected based on evaluations by over 250 executives worldwide during the judging period from May to July. Maggie Miller, President of the Stevie Awards, commented, "The 2025 awards have set a new benchmark for excellence, and we look forward to honoring the winners in Lisbon on October 10."

About the Stevie Awards

The Stevie Awards encompass nine programs, including the Asia-Pacific, German, Middle East & North Africa, and more, with over 12,000 nominations annually from more than 70 nations. They celebrate outstanding workplace performances globally. Learn more at www.StevieAwards.com.

About Startek

Startek® is a global leader in customer experience management, offering comprehensive digital transformation and CX solutions. With over 35 years of experience, a presence in 13 countries, and a team of 38,000 associates, they are dedicated to creating memorable, personalized customer interactions through innovation and empathy. Visit www.startek.com for more information and follow them on LinkedIn @Startek.

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