A Roku user recently shared a harrowing experience of nearly falling victim to a scam by fake customer service agents. This incident highlights the growing sophistication of scams targeting unsuspecting customers seeking help with their devices or services.
The Scam Unfolded
The user reached out for assistance with their Roku device, only to be directed to a fraudulent customer service number. The imposters, posing as legitimate support agents, attempted to extract sensitive information and money under the guise of resolving the issue.
How to Protect Yourself
- Always verify the customer service contact details on the official company website.
- Be wary of unsolicited calls or messages offering support.
- Never share personal or financial information with unverified representatives.
This story serves as a stark reminder of the importance of vigilance when seeking customer support online.
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