Customer service workers across various industries regularly face the same frustrating behaviors from customers, ranging from entitlement to basic courtesy lapses. These habits can leave employees feeling drained and disrespected, impacting their daily work experience.
One Redditor decided to explore if these annoyances were common among others by posting a question on the r/AskReddit subreddit. The post, titled "Customer Service workers, what's something you wish everyone would stop doing?", sparked a flood of responses that highlighted widespread issues.

Image source: u/the_greek_italian via Reddit
Responses poured in, revealing that customers often demand exceptions, rush processes like refunds, or blame staff for policies, weather, or holidays beyond their control. Others ignore instructions, overshare on calls, mishandle merchandise, or create hygiene and noise issues that disrupt everyone nearby.
Ultimately, these habits underscore a need for more respect and common sense in everyday interactions.
From Refunds to Fake Service Animals, the Complaints Pile Up
Here are 18 key complaints shared by customer service workers:
- "No, we do not give discounts because you've been shopping with us for a long time." – u/the_greek_italian
- "Stop bringing your phony service animal. You're an f-ing ahole if you are still doing this."** – u/gregbard
- "If I tell you about a new rule the store is enforcing to stop customers taking advantage of the system, don't yell at me. I didn't make it. But you sure as f*ck contributed to it being made." – u/RayDeaver
- "Refund TAKES TIME" – u/AnemoneZeher
- "Admittedly, I haven't worked in a grocery store in a long time, but it still irks me when people leave cold items on random, not cold shelves. Raw meat does not belong on a shelf of potato chips! Just put the d*mn thing back where you got it from! At least hand it to a cashier or the customer service counter, don't just leave it around the store, you slob ahat."** – u/k-squid
- "If you are rude to staff and don't like a company's policy, STOP COMING BACK TO THE COMPANY." – u/Frogbreakfest69
- "Customer: 'Oh I can’t believe they got you working on (insert any holiday). Hahaha.' Yeah we’re here on a holiday because of people like you." – u/phrostiboy
- "Throwing money on the counter to pay. Take the money out, organize it, hand it to me. So far beyond disrespectful to make me pick the money up and organize it because you decided to basically 'make it rain' on the counter." – u/PyrrhicLoss2023
- "Calling first instead of trying to figure it out themselves." – u/jajapax
- "Listen to my instructions and STFU until I finish. NO, I don't want to chat and be your friend after business is over." – u/hawken54321
- "Keep it short on the phone call when receptionist answers your call. Don’t immediately go into your full life story. Say 'I need to speak to someone about X' not 'my X blah blah blah blah….' The receptionist will need to transfer you so you’re wasting your breath." – u/iregretthisalreadyy
- "Yes, I need your name/info again. Yes, I realize you provided it already, but computers make mistakes. Mistaken phone transfers happen. I need to make sure I'm discussing the direct info with you." – u/MatCauthonsHat
- "If my arms are full carrying plates of food to your table, 9 times out of 10 someone is going to ask where the rest of it is before I can even put them down. I’m not an octopus sir." – u/Guineacabra
- "Licking their fingers to separate the plastic bags!" – u/Equivalent-Patient12
- "If you notice my French accent, don’t say the same thing three words/sentences that everyone learnt at school… It’s annoying and kind of insulting. I’ll pretend to laugh, but I’ll die inside.." – u/CaligulaQC
- "Sorry, but there's nothing we can do about weather slowing your delivery." – u/NANNYNEGLEY
- "If you could stop assuming an honest mistake/mishap/oversight was a directed attack to spite or harm you, that would be great." – u/FormerStuff
- "Stop watching TikTok videos in the waiting room at full volume without headphones/earbuds" – u/Capital-Coconut-9389





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