Required Qualifications
- High school diploma or GED
- Basic computer and typing skills
- Minimum 1 year of customer service experience
- Strong attention to detail and accuracy
- Excellent listening and comprehension skills
- Ability to multitask in a fast-paced environment
- Background and reference check required
- Associate’s degree
- Previous high-volume inbound call center experience
- Healthcare or medical-related experience
- Reliable high-speed internet connection
- Dedicated, private workspace free from distractions
- Ability to maintain a secure, confidential workspace
- 100 % Remote work (company equipment provided)
- Medical, dental, vision (after 30 days for FT)
- 401(k) with potential match
- Career growth opportunities
- $500 referral bonus (uncapped)
- Base Pay is $17/hour
- +$1/hr shift differentials for evenings (3pm–11pm Mon–Thurs)
- +$3/hr shift differentials weekends
- +$1/hr for Bilingual English/Spanish speakers
