
Remote Customer Engagement Manager
Department:Customer Success
Type:REMOTE
Region:USA
Location:New York, United States
Experience:Associate
Salary:$78,000 - $90,000
Skills:
CUSTOMER SUCCESSACCOUNT MANAGEMENTANALYTICALLEADERSHIPCRMMARKETING AUTOMATIONPRESENTATION
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Job Description
Posted on: February 19, 2026
Job Title: Remote Customer Engagement Manager
Monthly Pay: $6,500 – $7,500
Summary:
The Remote Customer Engagement Manager leads digital engagement strategies to increase customer retention, loyalty, and lifecycle value. This role combines relationship management, client success, and data-driven outreach initiatives.
Job Responsibilities:
- Develop customer retention strategies.
- Oversee engagement campaigns and outreach programs.
- Analyze customer feedback and performance metrics.
- Collaborate with sales and marketing teams.
- Improve customer journey and experience touchpoints.
- Lead virtual client meetings and presentations.
Qualifications:
- Experience in customer success or account management.
- Strong analytical and leadership skills.
- CRM and marketing automation knowledge.
- Excellent presentation abilities.
- Remote work readiness.
Perks & Benefits:
- Monthly pay: $6,500–$7,500
- Fully remote leadership role
- Quarterly performance incentives
- Professional development support
- Growth into senior management
Originally posted on LinkedIn
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