Local Concierge Specialist

Why Revere Medical Revere Medical gives new life to clinics in need of tools resources, and support so they can start delivering the personalized care their communities deserve. We’re committed in supporting our colleagues by offering competitive benefits that contribute to your overall well-being. Is this you? Are you motivated by helping people? Do you enjoy collaborating with a team to ensure personalized patient care? What You Will Bring

• Performs the daily operations of Concierge Referral Management identified market. Serves as a back-up for additional markets, as needed.
• Create and process referrals
• Use a referral data tool to manage and retain care
• Ensures accurate and timely processing of all requests.
• Communicates with physician practices and patients as needed.
• Confirms appointments and/or referrals with physician practices and consumers.
• Assures that all necessary documentation occurs in a timely manner.
• Achieves established performance targets.
• Meets established quality expectations; e.g., confidentiality, accuracy, customer service, and professionalism.
• Supports other departmental team members to ensure turnaround time expectations are met.
• Communicates important information to team members.
• Contributes to team efforts to improve workflow and efficiency.
• Provides Outstanding Customer Service, going the “extra mile” to assure that customer expectations
• are met.

Requirements

• Associate degree or equivalent amount of education and experience; Bachelor’s degree preferred.
• At least 2-4 years’ experience in a healthcare-related field. Medical office experience strongly preferred.

About Revere Medical At Revere Medical we promise to provide care you can trust, outcomes you deserve, and a future you can count on. We are guided by our steadfast commitment to improving patient outcomes by empowering providers to deliver exceptional care needed to forge stronger, healthier communities. We are the leader in delivering patient-centered, provider led services that improve patient outcomes and strengthen communities. Benefits Offered Medical coverage (with discounts for using services through Revere), HSA with company contribution, Dental, Vision, Retirement plans, Life and Disability Insurance and much more! Revere Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.