Resonance CX Partners' mission is to help experienced professionals find opportunities that truly align with their values. We are not a staffing firm or agency. Resonance CX does not hire for these positions—we identify and validate them from customer-focused organizations directly. Employer Industry: Healthcare Why Consider This Job Opportunity

• Opportunity for career advancement and growth within the organization
• Work remotely from anywhere in the U.S.
• Supportive and collaborative work environment
• Flexible scheduling with a total of 26 hours per week
• Training provided for three weeks to ensure success in the role

What To Expect (Job Responsibilities)

• Act as a liaison between hospital staff, nurses, pharmacies, patients, and providers
• Triage inbound calls for multiple healthcare facilities
• Manage and maintain daily provider schedules for each facility
• Relay daily schedule changes and process updates to staff and management
• Accurately document and enter inbound/outbound calls into the appropriate database

What Is Required (Qualifications)

• Approximately one year of office experience in a medical setting
• Knowledge of medical terminology preferred
• Excellent written and verbal communication and interpersonal skills
• Strong attention to detail and ability to work in a team-oriented environment
• Ability to handle stress and conflict well while working with minimal supervision

How To Stand Out (Preferred Qualifications)

• Previous experience in a call center or healthcare-related role

HealthcareRemoteWork #CallCenter #CareerOpportunity #TeamHealth We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #ResonanceCXPartners