Prism Data Consulting's mission is to help data professionals see opportunities from every angle to find their best fit. We are not a staffing firm or agency. Prism does not hire for these roles—we analyze and verify them from employers seeking data expertise. Employer Industry: Healthcare Services Why Consider This Job Opportunity

• Salary up to $23 per hour
• Comprehensive benefits package including Medical, Dental, Vision, Life, and more
• Opportunity for career advancement and growth within the organization
• Flexible working hours with a remote work option
• Supportive and collaborative work environment focused on customer service and patient care

What To Expect (Job Responsibilities)

• Act as a liaison between the employer, customers, and patients, ensuring all inquiries are addressed
• Resolve customer requests using internal software and procedures while maintaining a courteous demeanor
• Conduct thorough research to manage complex inquiries and maintain accurate medical records
• Participate in activities designed to improve customer satisfaction and business performance
• Apply standard troubleshooting procedures to resolve basic technological issues

What Is Required (Qualifications)

• High school diploma or GED equivalent required
• Minimum of 1 year of experience in a customer service role
• Minimum of 1 year of experience using Microsoft Office suite products
• Reliable internet connection with a minimum download speed of 50 Mbps
• Strong verbal and written communication skills with a customer service orientation

How To Stand Out (Preferred Qualifications)

• Associate degree or higher
• 1 or more years of experience in a medical background or healthcare industry
• Experience working in a contact center or call center environment
• Familiarity with software applications such as Salesforce.com or Laboratory Information Systems
• Ability to navigate multiple systems concurrently with strong computer competency

HealthcareServicesCustomerService #RemoteWork #CareerGrowth #Benefits "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer." #PrismDataConsulting