Streetworks Coordinator - Remote Supervision

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. This role will be within our Fixed networks team, you’ll join our people who support providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks. Want to come and be a part of it? What will you be doing? A Streetworks Coordinator is required to join the Remote Supervision Team. The role ensures compliance with legislation through the review of Risk Assessments. The position supports the delivery of safe and lawful Streetworks activity. Risk Assessments submitted by suppliers will be reviewed for compliance with the Red Book and relevant legislation. Non-compliance will be identified, and feedback will be provided for correction. Records will be maintained to track compliance trends. Calls will be taken from operatives, and live audits will be carried out over the phone. High-risk issues will be escalated to regional teams. The role requires strong organisational skills and attention to detail. The ability to work with internal and external stakeholders is essential. Compliance with NRSWA, Codes of Practice, Health and Safety and environmental policies will be maintained at all times. This position offers the opportunity to work within a growing telecoms network. The work supports national fibre rollout and contributes to safe and compliant operations. What you’ll bring; Knowledge of Streetworks regulations will be important for success in this position. Experience with compliance processes and an understanding of the Red Book will support accurate reviews. Strong organisational skills will be needed to manage multiple tasks effectively. The ability to prioritise work and meet deadlines will ensure smooth operations. Confidence in using Microsoft applications, especially Excel, will help maintain accurate records. Clear communication skills will be essential for working with suppliers and internal teams. Written and verbal communication will be used to provide feedback and resolve queries. A professional approach to customer service will support positive relationships. The role will require self-motivation and the ability to manage your own workload. A positive attitude will help in adapting to a dynamic team environment. Critical thinking will be important when assessing compliance and making decisions under pressure. Holding NRSWA O1 and S1 certification will be necessary for this role. What’s in it for you?We offer a range of benefits designed to support your life in and out of work, some of which include.

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000’s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme

In addition, this role offers;

• Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
• Private health care and health care cash plan for you
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend - get rewarded for introducing people to us!

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’re responsible and go further for our people, clients, communities and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupT