Senior Account Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Account Manager in the United States. This role provides a unique opportunity to own and grow a portfolio of high-impact, mid-market, and enterprise accounts. You will serve as the primary business contact, guiding clients through renewal strategies, expansion planning, and long-term revenue growth. The position emphasizes building trusted, multi-threaded relationships across technical, operational, and executive stakeholders while translating customer needs into actionable, scalable solutions. You will leverage data-driven insights to proactively identify risks, capture expansion opportunities, and influence cross-functional teams. This role combines strategic account management, analytical rigor, and mission-focused collaboration in a fast-paced, purpose-driven environment. The ideal candidate thrives on solving complex challenges, driving measurable impact, and championing customer success. Accountabilities

• Own the planning, execution, and strategic management of a portfolio of mid-market and enterprise accounts.
• Develop multi-level relationships across executive, technical, legal, and operational stakeholders.
• Lead renewal cycles and expansion initiatives, including risk mitigation, usage realignment, pricing strategy, and packaging.
• Monitor account health, usage trends, and revenue metrics to inform proactive recommendations and decisions.
• Collaborate with cross-functional teams—Product, Finance, Legal, and Engineering—to resolve challenges and enhance customer outcomes.
• Contribute to account management frameworks, process improvements, and portfolio health metrics to strengthen team standards.
• Advocate for customer needs internally, translating business requirements into scalable, technical solutions.

Requirements

• 5+ years of experience in Account Management, SaaS Sales, or Customer Success, with responsibility for mid-market or enterprise renewals.
• Proven ability to independently manage complex accounts involving multiple stakeholders.
• Strong analytical skills to interpret usage data, forecast renewals, and identify expansion opportunities.
• Executive-level communication skills and demonstrated ability to influence cross-functional teams.
• Proficiency in Salesforce for reporting, forecasting, and opportunity management.
• Exceptional organization, attention to detail, and ability to navigate high-stakes renewal cycles.
• Commitment to mission-driven work and aligning customer outcomes with organizational values.

Benefits

• Competitive base salary range: $108,000–$130,000 per year.
• Remote-first work model with flexibility and occasional travel for team events or conferences.
• Comprehensive healthcare coverage, including medical, dental, and vision plans.
• Retirement savings plan with employer contributions.
• Professional development opportunities, including conferences, training, and skill-building programs.
• Inclusive and mission-driven work environment with a focus on wellness and collaboration.
• Paid time off, holidays, and potential performance-based bonuses.

Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.