She will pick the best candidates from Jack's network.
The next step is to speak to Jack.
Job Title
Director, AI Delivery and Client Success
Salary
Not Disclosed
Company Description
StrataBlue is a growing AI services firm specializing in AI voice agents, workflow automation, and CRM integrations for diverse industries like home services and contact centers.
Job Description
You will lead the delivery side of StrataBlue’s AI solutions, owning client outcomes from late-stage sales through launch and ongoing support. As a hands-on leader, you’ll translate complex client operations into requirements, manage technical delivery risks, and serve as the primary relationship owner to ensure high-quality, high-margin AI deployments.
Location
Remote
Why this role is remarkable
- Direct access to Managing Partners and the authority to fundamentally reshape how work enters and flows through the delivery function.
- High-impact leadership role at a nimble AI agency where your decisions directly affect client retention, project margins, and solution quality.
- Strategic exposure to cutting-edge AI voice and automation technology while building and scaling a distributed team of developers across multiple continents.
- Lead discovery sessions to transform client operations into approved technical requirements, controlling scope and capacity to protect project margins.
- Serve as the primary client relationship owner, managing expectations, handling escalations, and rebuilding trust through transparent communication and early risk identification.
- Partner with the Solutions Architect to challenge technical assumptions on API integrations and data flows while managing a distributed developer team.
- Proven track record leading multiple simultaneous B2B software, automation, or AI implementations in a consulting, agency, or startup environment.
- Deep technical fluency with APIs, CRM integrations, and data security, allowing for effective collaboration with developers without needing to write production code.
- Strong history of account ownership, including the ability to deliver difficult news and navigate complex disagreements to maintain long-term client success.
Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
How does this work?
- Jack's an AI agent for job searching and career coaching. He works for you.
- Jill is the AI recruiter working for the company. She recruits from Jack's network.
- If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.
Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
