Product Owner - AI

Who We Are Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we've scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. The EH Way At Employment Hero, we're proud of our unique DNA, which we call The EH Way.

• We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
• We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
• We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it's a fundamental part of how we operate, innovate, and scale
• We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
• We Live by Our Values - we role model our values 100% of the time
• We Expect High Performance - we set a high standard and we're not satisfied with being average

The role We're on the lookout for a standout Product Owner based in Australia to complement our existing team and fulfil our AI product strategy. This role will see you join a progressive company at the forefront of HR, Payroll, Recruitment, Onboarding, Benefits, Employee Engagement & Performance technologies, with the opportunity to grow and develop with us. You will be an integral part of our Product team consisting of Designers, Engineers and Product experts to deliver our product strategy that is aligned to our company vision. Your responsibilities will include{{:}}Product Ownership & Delivery

• Responsible for the delivery of the product vision and its success
• Translate the product vision and roadmap through to delivery, operation and continuous improvement
• Monitor and adapt the product vision and roadmap as constraints are identified, whilst staying true to the product vision

Backlog Management

• Apply a strategic mindset to user story prioritisation and delivery
• Balance business goals, client expectations and customer desirability with what can feasibly be delivered (technically and within available time and budget)
• Represent the client, customer and brand in decision-making prioritisation during release and sprint planning
• Assist client product owners and client product managers during prioritisation sessions
• Able to identify, filter and prioritise customer complaints and feedback

Collaboration

• Collaborate with designers and product leadership team to plan, undertake and input results of testing and performance measurement into future release and roadmap planning
• Collaborate with our Product Designers to ensure we deliver best-in-class designs, and create appropriate user stories and acceptance tests
• Collaborate with Technical Architects and Developers to ensure the product vision and designed solutions are feasible and viable
• Work with Sales and Marketing to develop launch collateral with the aim of educating and sharing Product's vision with customers and prospects alike
• Collaborate with Professional Services and Support teams to create rollout and implementation plans for existing customers

Communication

• Concisely explain ideas, issues or project status to key stakeholders and the wider organisation at an appropriate level of business or technical detail
• Ensure product requirements are gathered accurately and are communicated transparently to the product squad
• Be able to host, conduct and articulate presentations to the whole organisation, including C-level execs, as well as corporate partners and external customers

Who you are

• Undergraduate qualifications in Business Systems, IT, Engineering, or a quantitative discipline (e.g., Mathematics, Statistics, Economics) preferred
• 2-4 years of relevant work experience as a Product Owner or in product management
• Direct experience working on AI products
• Strong analysis skills, with experience interpreting data to inform product decisions
• Able to write well-defined specifications to clearly communicate expected product outcomes
• Proven success working with development teams using agile/scrum methodology
• Track record of being able to critically analyse data samples and produce sensible insights to fuel product initiatives
• Able to challenge expectations and question the status quo on a day-to-day basis
• Experience working with big data (Is a plus!)
• Hungry, creative, enthusiastic, and data-driven with a diverse skill set to thrive in an environment of fast growth and ambiguity
• Ability to work autonomously with minimal supervision
• Have strong communication, presentation and listening skills
• Possess excellent decision making and problem-solving skills
• Passionate about data and product management

What we can offer At Employment Hero, we don't just talk about a better way to work - we live it. Joining Employment Hero means{{:}}

• You will work remotely, with the flexibility to own your time and impact
• You will access cutting-edge tools to amplify your work, knowledge and outputs
• You'll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life
• You'll own ESOP (employee share options) in one of the world's fastest-growing tech companies
• You'll also have access to a wide range of benefits that includes{{:}} a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that's right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities
• You get to attend our annual Global Gathering - so far we've been to Thailand, Vietnam, Bali, Dubai and are excited to meet in Gold Coast in Australia in September 2026!

We're AI-first, so you may meet some of our AI tools early in the process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. We verify candidate identity and location as part of our hiring process. At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/ Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.