ECRI logo

Associate Director, Business Development, Patient Safety & Quality

ECRI
Department:Client Relations
Type:REMOTE
Region:UK
Location:Welwyn Garden City, England, United Kingdom
Experience:Mid-Senior level
Estimated Salary:£70,000 - £100,000
Skills:
BUSINESS DEVELOPMENTPATIENT SAFETYQUALITY IMPROVEMENTHEALTHCARESTRATEGIC PLANNINGCLIENT RELATIONSHIP MANAGEMENTPROJECT MANAGEMENTPRESENTATIONCOMMUNICATIONLEADERSHIPTEAM MANAGEMENTRESEARCHTRAININGEMEA REGION KNOWLEDGE
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Job Description

Posted on: December 25, 2025

Job Summary The Associate Director, Business Development plays a pivotal role in expanding ECRI's reach and impact in the European Middle East & Africa (EMEA) region. You will be responsible for developing and executing strategic business development plans in the fields of Patient Safety and Quality Improvement and to drive new partnerships, identify and cultivate client relationships, and secure new revenue streams. Description Duties and Responsibilities

  • Leadership and Management
  • Lead, manage, supervise, and support the Patient Safety and Quality Improvement projects within the EMEA region..
  • Foster a team-based culture and ensuring positive interactions with other departments within the company.
  • Represent the company at industry events and conferences.
  • Business Development
  • Responsible for achievement of yearly revenue budget
  • Driving business growth by identifying opportunities, developing new markets, and building sustainable client relationships.
  • Development and implementation of strategies and initiatives designed to successfully provide ECRI value propositions in each country.
  • Responsible to ensure business growth for all business model (i.e. consultancy services, training programs and online publications).
  • Play a significant role in client development, relationship management, understanding issues, challenges, and needs.
  • Understand, develop, and implement concepts, strategy, and solutions in collaboration with clients. Identify client’s problem statement and produce conceptual solution to mitigate the statement.
  • Prepare proposals, identify potential benefits, and recommend solutions for project implementation.
  • Actively identify business opportunities through meeting platforms; participate or present in meetings related to the healthcare industry, keep abreast about trends, rules and regulations and issues related to the healthcare industry.
  • Track and report on all activities related to set business development goals.
  • Share concerns and challenges in the market space, suggest mitigation strategy.
  • Client Relationship
  • Prepare and communicate progress reports to present to the client’s upper-level management through the duration of a project, reports any concerns and gets approval for necessary changes.
  • Maintain excellent relations with clients or potential clients to better position ECRI for future business opportunities.
  • Project Management
  • Responsible to coordinate, participate and be the liaison point between Client and ECRI throughout the entire project.
  • Contribute to the project when required, keep update on project status, mitigate challenges during project progression together with project management team.
  • Delivery of high level patient safety reports and analysis for Clients
  • Research and Evaluation
  • Participate when required, in EMEA research and evaluation activities involving secured projects.
  • Participate when required, when conducting studies and investigation related to medical technology, clinical workflow process and other related research topics.
  • Review literature and prepare reports on new and emerging patient safety and quality initiatives within EMEA.
  • Learning and Development
  • Participate when required, in EMEA development of training material, subject content and other research material.
  • Conduct on-site or online training sessions and demonstrations for ECRI membership programmes.
  • Representing ECRI as part of our subject-matter-expert team providing presentation in relevant healthcare conferences and platforms.

QualificationsRequirementsMin/Preferred Education RequirementsEducation LevelPreferred 4 year / Bachelor Degree Biomedical engineering, or any healthcare related Minimum 4 yea / Bachelor Degree Other Requirements Domicile UK status or appropriate Visa in conjunction with a UK work permit Disclosure and Barring Service Check Due to the sensitive nature of materials provided by clients this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Years Of Experience Minimum Years of ExperienceMaximum Years Of Experience Comments 6 experience in a healthcare provider environment working in the fields of patient safety and quality 3 managerial experience Other Requirements

  • Strong business development skills and solid understanding of the healthcare landscape in the EMEA region, with a focus on patient safety and quality improvement initiatives.
  • Proven track record of success in developing and executing strategic business development plans.
  • Excellent coaching skills
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to build and maintain strong relationships with clients at all levels.
  • Self-motivated, results-oriented, and able to work independently with minimal supervision.
  • This is a fully work from home post with frequent travel within EMEA region required.
Originally posted on LinkedIn

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