Key Responsibilities
- Communicate with clients via email, phone, and messaging platforms
- Assist with reservation updates, itinerary changes, and general travel inquiries
- Provide accurate information about destinations, travel requirements, and procedures
- Confirm travel details and follow up with clients prior to departure
- Address client concerns professionally and work toward timely resolutions
- Strong communication and interpersonal skills
- Customer service experience preferred (hospitality or travel is a plus, not required)
- Organized and comfortable handling multiple requests
- Able to learn new systems and tools quickly
- Interest in travel and helping others
- Remote work environment
- Flexible schedule
- Step-by-step training and ongoing support
- Opportunities for growth and development
- Supportive and collaborative team environment





