Duquesa Travel Group logo

Remote Travel Representative

Duquesa Travel Group
Department:Customer Experience
Type:REMOTE
Region:USA
Location:Jacksonville, FL
Experience:Not specified
Skills:
COMMUNICATIONINTERPERSONAL SKILLSCUSTOMER SERVICEORGANIZATIONMULTITASKING
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Job Description

Posted on: August 24, 2026

We are seeking a Remote Travel Representative to support clients before, during, and after their trips. In this fully remote role, you will assist with travel-related requests, provide customer support, and help ensure a smooth and enjoyable experience for each traveler.

Key Responsibilities

  • Communicate with clients via email, phone, and messaging platforms
  • Assist with reservation updates, itinerary changes, and general travel inquiries
  • Provide accurate information about destinations, travel requirements, and procedures
  • Confirm travel details and follow up with clients prior to departure
  • Address client concerns professionally and work toward timely resolutions


Ideal Candidate

  • Strong communication and interpersonal skills
  • Customer service experience preferred (hospitality or travel is a plus, not required)
  • Organized and comfortable handling multiple requests
  • Able to learn new systems and tools quickly
  • Interest in travel and helping others


What We Offer

  • Remote work environment
  • Flexible schedule
  • Step-by-step training and ongoing support
  • Opportunities for growth and development
  • Supportive and collaborative team environment
Originally posted on LinkedIn

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