Customer Support Administrator (Remote United Kingdom) Entry Level
Overview
We are looking for an organised and customer-focused Customer Support Administrator to join a remote UK-based team. This is an excellent entry-level opportunity for someone who enjoys helping customers, handling administrative tasks and supporting smooth day-to-day service operations.
Job Snapshot
- Job Functions: Customer Service | Administrative | Information Technology
- Location: United Kingdom
- Workplace: Remote
- Job Type: Permanent
- Employment: Full-time
- Experience Level: Entry Level
- Salary: £31,000–£34,000 per annum
Key Responsibilities
- Respond to customer enquiries in a professional and timely manner.
- Provide administrative support across customer service activities.
- Maintain accurate customer records and update internal systems.
- Process routine requests, documentation and account updates.
- Follow up on open queries and escalate complex issues where required.
- Support email, telephone and online customer communications.
- Maintain accurate records, reports and service documentation.
Requirements
- Strong written and verbal communication skills.
- Good organisational skills and attention to detail.
- Customer-focused approach with good problem-solving ability.
- Ability to work independently in a remote environment.
- Previous customer service or administrative experience is beneficial.
- Relevant qualification is advantageous but not essential.
What We Offer
- Competitive salary of £31,000–£34,000 per annum.
- Remote working within the UK.
- Supportive and collaborative working environment.
- Opportunities for professional development and career progression.
- Practical experience across customer support and administration.
How to Apply
Apply in around 20–25 seconds — confirm your details, upload your CV and submit your application.