Customer Experience Specialist (Flemish-speaking) – Remote (Spain)

Remote – Spain Full-time | 39h/week (Monday–Friday, 9:00–18:00)Salary: €21,376 gross/year + up to €3,000 gross/year in bonusPrivate medical insuranceStart date: ASAP Job Description We are currently looking for a Customer Experience Specialist (Flemish-speaking) to join a project within the premium automotive sector. This is a fully remote position based in Spain, supporting customers who have shown interest in innovative automotive products. This role focuses on delivering a high-quality customer experience while supporting potential clients throughout their decision-making process. Key Responsibilities

• Conduct structured follow-up calls with customers who have shown interest in automotive products
• Provide professional and customer-focused support while representing a premium brand
• Address customer questions, concerns, and preferences related to products and pricing
• Document and summarize customer interactions clearly to support the sales teams
• Maintain ongoing communication with prospects and ensure a consistent customer journey
• Ensure all interactions meet high quality and service standards

Requirements

• Fluent Flemish and good level of English
• Previous experience in customer service, sales, or client support is preferred
• Strong communication and interpersonal skills
• Interest in the automotive industry is a plus
• Comfortable following structured processes and documenting customer interactions
• Ability to work independently in a remote environment

What We Offer

• Fully remote role based in Spain
• Competitive salary package
• Performance bonus up to €3,000 gross/year
• Private medical insurance
• International working environment and training

Skills: customer,customer experience,english,flemish