Key Account Manager
Job Description
Our story
As part of Arrow Electronics, Arrow Global Components (AGC) is a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to customers worldwide. Our business is built on trusted, long-term relationships with both suppliers and customers across the electronics industry.
Location: Northern Europe – flexible
Key Responsibilities
- Define, implement, and drive strategic customer engagement plans for key accounts across the EMEA region.
- Manage and develop complex customer relationships, acting as a trusted advisor and strategic business partner for key customers.
- Oversee and expand business with dedicated customers, identifying growth opportunities and driving sustainable revenue growth across multiple markets.
- Develop strategies and programs to grow the business, increase market share, and strengthen our competitive position within key customer segments.
- Strengthen relationships and build competitive knowledge with customers, understanding their business strategies, challenges, and long-term needs.
- Negotiate strategic business opportunities at various management and executive levels within customer organizations.
- Collaborate closely with cross-functional teams across Europe, including sales, customer service, technical sales, business development managers, and field application engineers, ensuring global alignment and effective customer support.
- Ensure coordination with internal departments to optimize service delivery and create value for your customer portfolio.
- Drive strategic initiatives with global coordination, ensuring alignment between customer needs and internal business objectives.
- Work in a remote setup while maintaining strong customer engagement through regular customer visits and collaboration with teams across Europe.
- Travel regularly to customer sites and internal meetings across the region, requiring flexibility and mobility.
- A bachelor's degree or extensive market experience.
- Proven experience in strategic account management, key account management, or complex B2B sales environments.
- Professional sales experience, ideally in electronic components, technology, or a related industrial market.
- Native-level Lithuanian and strong English skills, both spoken and written.
- Excellent communication, presentation, and negotiation skills, with the ability to influence stakeholders at different organizational levels.
- A personable demeanor and customer-oriented work approach.
- Motivation, ambition, and resilience.
- Enjoyment of customer visits and associated travel activities.
- Team player eager to be the "trusted advisor" for customers, internal teams, and our global supplier base.
- Ability to operate effectively in an international environment, collaborating with colleagues across multiple European locations.
- An international and diverse work environment that's both fun and collaborative.
- A strategic EMEA role with exposure to different markets, customers, and functions across Europe.
- The opportunity to work closely with European teams and gain visibility across a global organization.
- Attractive, performance-oriented compensation (base salary plus bonus).
- Opportunities for professional growth through internal and external training.
- Flexible working hours and a remote working model.
- Various other attractive employee benefits.
- Company car or car allowance.
- A role that combines strategic customer management, international collaboration, and the opportunity to influence business growth across the region.
Location:
EE-Tallinn, Estonia (Sõpruse pst.)
Time Type
Full time
Job Category
Sales
