Today Customer Services Articles Digested

Is your customer service team ready for the AI revolution? Discover why 'human in the loop' skills are now essential for CX success. Learn about critical thinking, AI literacy, and how to handle escalations in an automated world. #CustomerService #AI #CX #HumanInTheLoop #RemoteJobs #CustomerExperience

Discover how three Welsh Councils are using AI to cut admin by 75% and transform public service! From faster needs assessments to happier staff and better resident care, this is how technology is revolutionizing customer service. #AI #PublicService #CustomerService #DigitalTransformation #MicrosoftCopilot #SocialCare #GovernmentTech