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Today Customer Services Articles Digested

Top Customer Services articles picked and summarized
The Queue is Dead: How AI is Revolutionizing Customer Service from Reactive to Proactive
Cx Today4 hours ago
950
The Queue is Dead: How AI is Revolutionizing Customer Service from Reactive to Proactive
The queue is dead! 🚫 Discover how AI is revolutionizing customer service from reactive waiting to proactive conversations. Learn about the new metrics that matter and how to transform your service culture. #CustomerService #AI #CX #DigitalTransformation #ProactiveService
CUSTOMER SERVICE TIPS
ai
customerexperience
proactiveservice
omnichannel
metrics