Newsletter
Subscribe our Newsletter
Join our newsletter and get the latest updates delivered straight to your inbox.
OR
5 days ago Customer Services Articles Digested
Top Customer Services articles picked and summarized
Entrepreneur•4 days ago•
930
4 Critical AI Mistakes in Customer Service You Can't Afford to Make
AI in customer service can be a game-changer or a deal-breaker. Discover the 4 critical mistakes to avoid for seamless, satisfying customer interactions. #CustomerService #AI #BusinessGrowth
The Daily Beast•4 days ago•
840
Hidden Wait Times: How Social Security's Digital Shift Leaves Seniors Behind
Seniors and disabled individuals are left in the dark as Social Security removes wait time notifications and shifts to a digital-first approach. With call wait times soaring, is the agency leaving its most vulnerable users behind? #SocialSecurity #CustomerService #DigitalDivide