VinFast & Global Assure Join Forces to Revolutionize EV Customer Service in India
Tribune India2 months ago
940

VinFast & Global Assure Join Forces to Revolutionize EV Customer Service in India

COMPANIES
vinfast
globalassure
electricvehicles
customerservice
india
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Summary:

  • VinFast partners with Global Assure to enhance customer service in India

  • Services include 24/7 call center, roadside assistance, mobile charging, and on-demand mobile services

  • Commitment to exceptional customer experience in the EV segment

  • Global Assure's pan-India presence ensures quick and reliable support

  • Aims to establish a holistic electric mobility ecosystem in India

VinFast, a leading global electric vehicle manufacturer, has announced a groundbreaking collaboration with Global Assure, one of India's most trusted customer service providers. This partnership aims to strengthen the customer service network across India, ensuring exceptional support for VinFast's electric vehicle customers.

Key Services Offered:

  • 24/7 Dedicated Call Center: Immediate assistance anytime, anywhere.
  • Nationwide Roadside Assistance (RSA): Ensuring customers are never stranded.
  • Mobile Charging Solutions: On-demand charging services for convenience.
  • Mobile Service Operations: Emergency support vans for quick on-site assistance.

Pham Sanh Chau, VinFast CEO Asia, emphasized the brand's commitment to quality, convenience, and care, aligning perfectly with Global Assure's nationwide reach and expertise.

Manish Vij, Co-founder & CEO of Global Assure, expressed excitement about the partnership, highlighting their deep understanding of Indian customer needs and the promise of efficient, high-quality service.

This collaboration is a significant step towards building a reliable electric mobility ecosystem in India, offering true peace of mind for VinFast customers.

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