Unlock Exceptional Service: How This Family-Owned Business Delivers World-Class Window Coverings
Thehomewoodstar.com2 months ago
1050

Unlock Exceptional Service: How This Family-Owned Business Delivers World-Class Window Coverings

COMPANIES
customerservice
smallbusiness
windowcoverings
familyowned
homeimprovement
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Summary:

  • Family-owned business with over 30 years of service, emphasizing unwavering commitment to customer service

  • All employees have worked there for at least 12 years, ensuring experienced and consistent support

  • Custom window coverings with in-home measuring and professional installation—no distant call centers

  • Top products include shutters, solar shades, and woven woods, with energy tax credits and motorized options

  • As the world’s largest retailer, they offer exclusive warranties like free replacements for up to a lifetime

Supporting Local Businesses Strengthens Communities

When residents prioritize shopping locally and supporting small businesses, our communities thrive. This impact is especially profound when the business is family-owned and built on unwavering values, like Budget Blinds of Birmingham in Vestavia Hills.

Meet the Owners: Decades of Dedication

Steve and Michelle Thackerson, a married couple residing and working in Vestavia Hills, own and operate Budget Blinds. With over 30 years of faithful service, they have built a reputation rooted in trust and reliability.

Customer Service at the Core

At the heart of their business philosophy is an unwavering commitment to delivering the finest customer service. "We wouldn’t sell anything to you that we wouldn’t put into our own homes," Steve emphasizes. This family-oriented approach extends to their employees, all of whom have been with the shop for at least 12 years, ensuring consistency and expertise.

Personalized Consultations and Local Support

Budget Blinds offers all types of custom window coverings, with caring, highly trained personnel who take the time to understand each customer’s needs and lifestyle. When you call their Vestavia Hills location, you speak directly to someone in the local office—not a distant call center—providing a level of personalized service that large chain stores cannot replicate.

Custom Measuring and Professional Installation

All window coverings are custom made to fit each home, with local employees handling all in-home measuring and installation. "Anything that’s purchased from us, we’ll custom measure your windows and professionally install them," Steve notes.

Popular Products and Innovations

Top sellers include shutters, solar shades, and woven wood products. A new energy tax credit now applies to plantation shutters, offering 30% off on income taxes (up to $1,200). Motorization and cordless options remain popular, allowing control of blinds, shutters, solar shades, and draperies from anywhere, often integrating with home automation systems. "We can usually tie our product into any system you might have," Steve adds.

Exclusive Warranties and Competitive Pricing

As the world’s largest retailer of custom window coverings, Budget Blinds leverages its buying power to offer exclusive warranties and better pricing. "We get the same products as our competitors, but we get better pricing and warranties," Steve explains. These include a one-time free replacement on all products for five years, and on select products for a lifetime—a warranty unmatched in the industry.

More Than a Business: A Family Legacy

For the Thackersons, Budget Blinds is a reflection of their values—a family working together, caring for their community, and striving to provide the best service possible.

Request a free in-home consultation or visit the Budget Blinds showroom Monday through Friday, 7:30 a.m.–5 p.m.

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