Unisys Triumphs with Gold at 2024 European Customer Service Awards!

Unisys Achieves Gold at the ECCCSA

BLUE BELL, PA — Unisys (NYSE: UIS) has been awarded the prestigious Gold Award at the 2024 European Contact Center and Customer Service Awards (ECCCSA) for its exceptional customer experience practices.

The company’s Digital Workplace Solutions global service delivery team has been recognized for its innovative technology and personalized service, consistently enhancing client experiences.

Unisys was also a finalist in three other categories at the ECCCSA, including:

• Best Customer Service Team
• Outsourced Contact Centre of the Year
• Best Cross-Functional Collaboration

Patrycja Sobera, Senior Vice President and General Manager of Digital Workplace Solutions at Unisys, expressed, “We are incredibly honored to receive the Gold Award from the 2024 European Contact Centre & Customer Service Awards. This recognition is a testament to the dedication and hard work of our team, who consistently strive to enhance and evolve customer experiences through innovative technology and personalized services.”

This win builds on Unisys’ successes from the 2023 ECCCSA, where it earned the Silver Award for “Outsourced Contact Centre of the Year” and the Bronze Award for “Best Customer Experience (Large Team).”

The 2024 ECCCSA ceremony, held in London, brought together industry leaders from 44 countries, recognizing excellence across 30 categories. Now in its 24th year, the awards remain a benchmark for innovation and achievement in customer service.

Unisys’ recognition highlights the company’s ongoing efforts to optimize digital workplace experiences and deliver exceptional customer service worldwide.