Textron Aviation has opened a state-of-the-art service facility at Essendon Fields Airport in Melbourne, Australia, more than doubling its previous footprint in the city. The 35,000-sq-ft complex is designed to support over 1,400 Cessna, Beechcraft, and Hawker aircraft operating across the Asia-Pacific region.
"We’ve supported customers in Australia for decades, and we continue to invest where our customers tell us they need more capacity and faster access to factory direct expertise," said Brian Rohloff, senior v-p of global customer support.
The new facility features expanded service space, an onsite parts stockroom, and a customer lounge, enhancing the customer experience. This investment complements recent expansions and upgrades in Perth, Australia.
Essendon Fields CEO Brendan Pihan highlighted that the investment "underscores Essendon Fields’ commitment to building Australia’s most capable and connected business aviation precinct."
In related news, Textron Aviation also celebrated 55 years of operation at its Indianapolis Customer Service Center, which supports North American Beechcraft, Cessna, and Hawker customers across the U.S. Midwest.
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