IAM Union District 142 members, specifically Network Operations Control Customer Planners (NOCs) at Southwest Airlines, have reached a tentative agreement with the airline. This marks a pivotal moment in the union's mission to establish robust first contracts in the airline sector.
These IAM members, integral to the Southwest Customer Service Employees (or Passenger Service Employees - PSEs), play a crucial role in passenger processing and customer reservations at airports.
Key Highlights of the Agreement:
- 8% wage increase upon ratification, effective the first full pay period.
- Additional 3% pay increase slated for December 15, 2026.
- Introduction of a new wage scale featuring anniversary pay increases.
- A lump sum payment equivalent to 3% of current wages from March 1, 2025, to the ratification date.
Full agreement highlights available here.
Richie Johnsen, IAM Air Transport Territory General Vice President, emphasized the significance of this industry-leading contract for Southwest Airlines' NOCs, acknowledging their vital role in daily operations.
John M. Coveny, Jr., IAM District 142 President, praised the negotiating team's dedication, highlighting the agreement as a foundation for future advancements.
Edison Fraser, IAM Air Transport Territory Chief of Staff, and Tom Regan, IAM Airline Coordinator, both underscored the agreement's role in setting new industry standards and expanding union strength within the airline industry.
IAM District 142 continues to champion strong contracts and workplace protections for thousands of airline workers across the U.S.
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